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farmdev

Cannot load model

Submitted on ‎05-02-2024 02:57 AM Submitted by on ‎05-02-2024 02:57 AM
Good day,   My organization is currently facing an issue with the latest April Update.   The report is located in my workspace and shared with users who are all Premium per user. The users can access the report fine when using the web browser. The only fix I have found so far is to roll back to a previous version of desktop. Unforunately, this prevents the users from making full use of the latest feautres of the software.   Has any one else encountered this issue?   I've tried logging a support ticket with Microsoft but I get this error message when I visit the URL: Power Platform admin center (microsoft.com)   The version of Power BI in use is Version: 2.128.1177.0 64-bit (April 2024) The only fix that has worked thus far was to roll back to a previous version for another user (I will have to get that version number later).   All reports are stored in my workspace on the Power BI service and users have read, build and share permissions. Older versions of PBI and the web service can access the reports fine, the error message only comes up with the April 2024 version.   As mentioned before I do have a Power BI Premium per user license, but am unable to create a support ticket due to the error that I receive above. ... View more
Status: Accepted

Hi  @farmdev 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao

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7 Comments (7 New)
truong_tran_be

Error could not copy visual

Submitted on ‎04-07-2024 08:00 PM Submitted by on ‎04-07-2024 08:00 PM
I ran into the error message "Couldn't copy to clipboard - It looks like server's busy" after click at the button "Copy as image with caption". I already tried workaround such as change web browser, clear cache. It also happen with different account, in different Wifi. Last week we still use copy button and it worked fine. Any ideas how can I fix it, thank you. ... View more
Status: Delivered

Hi all ,

This issue has been fixed , please check it on Service .

 

Best Regards,
Community Support Team _ Ailsa Tao

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  • Dashboards
15 Comments (15 New)
Ritaf1983

Market place visuals page is unvailible

Submitted on ‎02-20-2024 05:05 AM Submitted by Super User on ‎02-20-2024 05:05 AM
Hi. I tried to load the Marketplace page to view POWER BI DESKTOP visualizations from 2 computers and 2 different users, but the page did not load. A loading wheel appears for less than a second and then nothing happens. I checked with other colleagues in my geographical area, and the result was the same. I would like to request your urgent attention to this issue. Unfortunately, I can't attach a screenshot of the loading screen, because it is disappearing very quickly.   Thank you, Rita ... View more
Status: Delivered

Hi @Ritaf1983 ,

 

This issue has been solved. Please try it later.

vxiaoyanmsft_0-1708585019758.png

 

 

Best regards.
Community Support Team_Caitlyn

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17 Comments (17 New)
PurpleWave22

PDF Export From Desktop not Exporting Full Pages

Submitted on ‎10-20-2023 09:33 AM Submitted by Advocate II on ‎10-20-2023 09:33 AM
Hello,   I posted this in the help section of the community, but I believe it is a bug with the most recent update (October 2023).   I routinely export desktop PBI reports to PDF for sharing in newsletters. Today, for some reason, when I exported to PDF, only about the top left quarter of each page is exported instead of the full page.    I have attempted exporting multiple different reports, closing and re-opening Power BI, and restarting my computer to no avail. Nothing in my report has changed other than refreshing the data. Each page is the default 16:9 720x1280 size.   I was able to successfully export from a report published to the online workspace, but not desktop. A coworker was also able to successfully export from desktop with the August 2023 update.    Link to help thread with numerous others with the same issue   Any help in getting this resolved would be appreciated! ... View more
Status: Delivered

Hi  all,

 

 

Please Update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76.

The solution is provided,now this thread will be closed.

 

 

Best regards.
Community Support Team_Caitlyn

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58 Comments (58 New)
TWolsten

Export only extracts 300 rows on Summarized Data, File Format .csv

Submitted on ‎08-31-2023 02:06 AM Submitted by Advocate IV on ‎08-31-2023 02:06 AM
Hi there,   I have a noticed a recent issue where people are trying to use the export via the Summarized Data and the File Format .csv    It says it has a limit of 30,000 rows but on any export it only retrieves the first 300?   Can this be investigated please? ... View more
Status: Delivered

This issue has been fixed. Please update Power BI Desktop to the latest version and re-export.

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76 Comments (76 New)
chuusan

Bug with Filter panel background color

Submitted on ‎04-11-2024 09:25 AM Submitted by on ‎04-11-2024 09:25 AM
Our team is developing a report on a dark canvas. When adding stuff to the filter panel, the text font is not rendering in white as expected and it make it hard for user to use to filter panel. Hope you guys can help fix this issue soon. Much appreciated!   ... View more
Status: Accepted

Hi @chuusan ,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, thanks for your patience. 

 

Best regards.
Community Support Team_ Caitlyn

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3 Comments (3 New)
Anabelalopes

Power BI was unable to read the application metadata. Please check the Power BI service status

Submitted on ‎11-15-2023 09:14 AM Submitted by on ‎11-15-2023 09:14 AM
I am currently having this issue.  Does anyone get this error?     ... View more
Status: Delivered

Hi  all,

 

This issue has been fix,thanks for your feedback and patience.

 

Best regards.
Community Support Team_ Caitlyn

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11 Comments (11 New)
jaykayelsemicol

BUG: "Formatting options are unavailable for this visual"

Submitted on ‎04-20-2023 12:27 PM Submitted by on ‎04-20-2023 12:27 PM
In Power BI Desktop I am running into an issue where I cannot format visualizations that are part of a group. When selecting the visualization in the group and navigating to the Format visual tab, no options are available and it says "Formatting options are unavailable for this visual". The only workaround is to ungroup the visualization, make formating changes, then re-group it with the other visualizations. This has been happening for the past week or two. Sometimes it will let me format visualizations in a group, but most of the time it shows the message below.  ... View more
Status: Investigating

Hi @jaykayelsemicol ,

I tried again and still can't reproduce the problem, also haven't found ICM reported internally. If the problem persists, I suggest you create a support ticket, it's free for pro user and a dedicated engineer will come to dig the problem for you.

 

Best regards,

Community Support Team_yanjiang

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57 Comments (57 New)
kaylastarr

Scorecard Metrics not Staying Up to Date

Submitted on ‎03-13-2023 06:35 AM Submitted by Advocate V on ‎03-13-2023 06:35 AM
Hello Support,   I am hoping someone can help me solve a recent issue with my scorecards. Starting 3/7/23 my scorecard goals are not staying updated with the linked reports.  I have multiple Metrics linked directly to reports.  The scorecards are no longer auatomatically updating. I have to manually update them by refreshing the connection to the report. Even though the report is automatically refreshing   I have both the report and scorecard data sets set to automatically updated multiple times a day. And despite those occuring without errors the data in the scorecard is not updating. This is causing issues with our performance KPIs.   I have not changed anything in either report to cause the changes. I have even added new goals that are also not updating.  ... View more
Status: Delivered

Hi @kaylastarr ，

Seems the issue was resolved, please try again in your side.

 

Best regards,

Community Support Team_yanjiang

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88 Comments (88 New)
Myrthe

Implementation pipeline stuck in loading screen

Submitted on ‎02-21-2024 04:22 AM Submitted by on ‎02-21-2024 04:22 AM
The implementation pipeline of my organization gets stuck on the loading screen, anyone experiencing the same issue or knows a solution?    Thank you in advanced! ... View more
Status: Accepted

Hi  @Myrthe 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao

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4 Comments (4 New)
AlanFredes

Slicer (new) fix Sync Slicer option

Submitted on ‎01-08-2024 12:26 PM Submitted by Resolver III on ‎01-08-2024 12:26 PM
New Slicer element in Power BI is good but it doesn't sync properly across multiple pages. I have tried multiple times to sync it but when I navigate across pages the slicer just gets reset or the selections is blanked out. Even if I navigate back to the original page where the slicer selection was first made the slicer blanks out. #Slicer(new) ... View more
Status: Delivered

Hi @all,

 

We reported the issue internally and got the following response from the PG team engineers：

Since this in preview feature,We do not allow some actions for this Preview features for now. This is a feature request for a new visual still under development.

 

Engineers are doing their best to optimize this preview feature, thanks for your feedback and support!

 

Best regards.
Community Support Team_Caitlyn

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14 Comments (14 New)
WorkUsername

Being prompted for credentials each time I open Power BI desktop version 2.117.894 and later

Submitted on ‎07-12-2023 10:26 AM Submitted by Advocate I on ‎07-12-2023 10:26 AM
Running a VM with 2 processors and 32 GB of RAM Windows Server 2016 standard 64-bit Version 1607 OS Build 14393.5501 Everytime I open Power BI Desktop I'm being promtped to re-enter my login credentials... This appears to have started on 2.117.894 which was found after some testing. This is incredibly frustrating and annoying as I need to enter my full e-mail/AD password (multiple times) and also authenticate via Ping ID every time I open Power BI desktop. Previous version did not have this issue and functioned as expected caching the credentials, allowing me to open a new Power BI desktop window without needing to re-authenticate every time. I have installed previous version of Power BI but am unable to open and .pbix file I edited in a more recent version... the following list is the versions tested to document when the issues started to occur: 2.115.663 - not re-prompted to login each time, user image shows up, pbix files do not load 2.116.622 - not re-promptedto login each time, user image shows up, pbix files do not load 2.116.996 - not re-prompted to login each time, user image shows up, pbix files do not load 2.117.894 and after - re-prompted for login each time, user image does not show up, pbix files load The "user image" is simply my avatar that is set on office365 for my user account within my company None of the labels made sense for this issue, but I was required to add one. ... View more
Status: Accepted

Update:

 

There has been internal feedback from engineers about this issue and it will be fixed in a future release, no definite ETA at this time.

 

 

Best regards.
Community Support Team_Caitlyn

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26 Comments (26 New)
KJ187

Bug in Print this page

Submitted on ‎12-09-2022 02:10 AM Submitted by Advocate I on ‎12-09-2022 02:10 AM
Hi,   As of Wed 09/12/22 our customers are experiencing an issue when using File --> Print this page, the page preview is just a blank page with a header and footer.    Some customers print many pages per day and are irritated with having to workaround by exporting to pdf first.   I can see other users in the community having the same issue that have posted yesterday.   Do you have a resolution to this?   Thanks, Kim ... View more
Status: Delivered

We got feedback from PG team：

 

“The original issue (blank page) has been fixed and the Print functionality always had problem as we don't control the layout of the page and many times browser behave weirdly. That is the reason we added it in public documentation, "There are browser settings you can use to adjust the printout, but even then you still may not get the result you want. Consider exporting to PDF first and printing the PDF instead.”

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43 Comments (43 New)
MVP68794

Trying to update Power BI App with the new experience

Submitted on ‎08-31-2022 11:48 AM Submitted by on ‎08-31-2022 11:48 AM
Hello,   Since changing my apps to the new app experience that came out on August 24th, 2022 I'm unable to update my apps. Just updating the data in existing reports work, however when I try to add a new report or user to the app, the updated fails on both premium and non-premium workspaces.   Here's the error message I receive: Activity ID: 3c436903-31cc-4deb-acb6-129ce3edaaa0 Request ID: 86792392-0c11-b79d-66e0-0282c9f6d375 Correlation ID: 6e7df13f-9f69-f61a-e3ea-4ca37bbf32a6 Time: Wed Aug 31 2022 14:27:37 GMT-0400 (Eastern Daylight Time) Service version: 13.0.18945.45 Client version: 2208.4.12891-train Cluster URI: https://wabi-us-north-central-j-primary-redirect.analysis.windows.net/   Please let me know if you have any additional questions for me.   Thanks, Morganne ... View more
Status: Accepted

Currently it have been considered as a known issue which would be fixed in early of September, so please stay tuned.

 

Best Regards,
Community Support Team _ Yingjie Li

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66 Comments (66 New)
beach2sea99

Unable to move NEW tables in model view

Submitted on ‎07-14-2023 09:42 AM Submitted by on ‎07-14-2023 09:42 AM
I have a PBIX file with ~30 tables and with multiple data tables and support tables. I've recently run into an issue when I add a NEW table to the report, it puts it in the top left corner and I'm unable to move it. This causes an issue as I have multiple new tables to add and they keep stacking on top of each other and I'm unable to move any of them. ... View more
Status: Accepted

Update：

 

The PG team is still working on testing the fix and deploying.

-----------------------------------------------------------------------------------------------------------------

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

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32 Comments (32 New)
SH2021

Custom data labels disappear when using small multiples

Submitted on ‎10-12-2023 12:58 AM Submitted by Advocate I on ‎10-12-2023 12:58 AM
Hi Custom data labels disappear when moving an x-axis category down to "Small Multiples". Please fix! Kind regards Sean ... View more
Status: Needs Info

Hi  @SH2021 

Which visual did you use ? What is your Desktop version ? Can you explain your issue with more detail info ? Or you can provide your sample for refrence ?

How to provide sample data in the Power BI Forum - Microsoft Fabric Community

 

Best Regards,
Community Support Team _ Ailsa Tao

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6 Comments (6 New)
ujjwal62000

Suddenly Border displayed on the slicer in the workspace

Submitted on ‎12-14-2022 10:23 PM Submitted by Advocate I on ‎12-14-2022 10:23 PM
  Hey Team, I am sharing you the Screen shot how slicers looks like before and after ,we are facing the issue in all our dashboard in the workspace please help .       ... View more
Status: Accepted

Hi all,

 

A new production Issue is added in Power BI Known Issue list.

Engineers are working on the fix, ETA will be updated once available.

 

Best regards.
Community Support Team_ Caitlyn

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21 Comments (21 New)
GregMarbais

Data Load Failures and Reports Spinning

Submitted on ‎02-23-2022 06:36 AM Submitted by Advocate V on ‎02-23-2022 06:36 AM
Ever since about 6am Eastern today, my dataset refreshes have been failing and the reports are just spinning - no errors, just spinning like it's trying to load the data. ... View more
Status: Accepted

Hi,

There is a Service Outage/Degradation mentioned on the support page of the Power BI, so stay tuned:

vrobertqmsft_0-1645668599972.png

 

https://powerbi.microsoft.com/en-us/support/

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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67 Comments (67 New)
o59393

Bug with September 2023 Version - DAX & CALCULATED COLUMNS NOT WORKING

Submitted on ‎09-17-2023 05:38 PM Submitted by Post Prodigy on ‎09-17-2023 05:38 PM
Dear MSFT   Recently I've noticed that calculated column and dax measures s are going blank or unchanged after writing code.   Can you review this potential bug from September version?    Thanks. ... View more
Status: Investigating

Hi  all,

 

Power BI released a new version on September 25th, please update to the latest version to see if the problem still exists.

 

Best regards.
Community Support Team_Caitlyn

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21 Comments (21 New)
PaulDBrown

Pinning visuals to dashboards bug

Submitted on ‎11-02-2022 10:12 AM Submitted by Community Champion on ‎11-02-2022 10:12 AM
There appears to be a bug when pinning visuals to dashboards. It  seems to work for table/matrix visuals, but no for any other type  (the visuals in the gif are standard PBI visuals)   ... View more
Status: Accepted

Hi all,

 

We found similar cases reported by other colleagues internally. They have reported the issue and submitted it to the internal icm platform, No: 346379883.

Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

 

Tested workaround : In Power BI Service edit mode untoggle title and retoggle title and save the report then we can pin the tile to dashboard.

 

Best regards.
Community Support Team_ Caitlyn

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16 Comments (16 New)
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