New Idea

I enable modern visual header and hidden Expand option and published to service. It worked as expected in web, but it's not working in Power BI Mobile application.
I feel there is a mismatch between the drill down options between web and mobile. Correct me if I am wrong?

Status: Accepted

I try to get my table from my dataset in Bigquery into Power BI Desktop. But unfortnately I m getting to follwing error:


DataSource.Error: ODBC: ERROR [HY000] [Microsoft][BigQuery] (100) Error interacting with REST API: Not found: Job first-projec:job_dm6z7i391YiYbOwjL7t-ydZ4V26dd6dfnv8


I tried the following to lose this error:

- Changing this line in the M source code:

Quelle = GoogleBigQuery.Database(null)


Quelle = GoogleBigQuery.Database([BillingProject="Billing-Project-Id"]) 

- I used the Simba ODBC driver as described here : Simba-BigQuery-ODBC-Driver-Quickstart2.pdf


Is this still a bug in Power BI?


P.S: my dataset and google cloud storage are in the same region, europ-west2



Fix the "Data Loading" / "Almost Done" issue

Status: New
by SMHolck Frequent Visitor on ‎10-02-2018 02:56 PM

Multiple people in my organization are unable to view published apps in our Power BI tenant.  They can sometimes click Apps and then wait for it to load forever.  You see a brief message "Data Loading" followed by "Almost Done."  And it will spin for hours.  My entire company has a Pro license.  The data loads fine in my Power BI desktop.  Issue happens on both IE 11 and Chrome 69.   Good thing I'm not currently doing my presentation on why you should use Azure!AlmostDone.png


I've seen this happen often and on.  You never know when it is going to happen.  My Azure admin says when he logs in to Azure portal it tells him no known outages.



Power Bi Service Outage

Status: New
by Bhartman30 Regular Visitor on ‎07-16-2018 08:31 AM

Our organization is experiencing issues accessing Power BI. The link will load for a few minutes then receive this error:

PBI issue.PNG

The outage is company wide. We utilized Premium.


Is anyone else experiencing issues? 



The new filter pane is a great addition within the November 2018 release and it works well within the Power BI Service. However, the filter pane is not appearing on the mobile app when using a tablet. It appears on an iphone when the report has been made phone compatible. I know that this is just in preview mode but am I missing something?

Status: Accepted

Authentication issues with Power BI Android App

Status: New
by ndesousa Frequent Visitor on ‎10-05-2018 08:13 AM

I'm posting this as suggested by Power BI so that the issue, and my resolution can be investigated to benefit other android users.

This is an issue I had in the past when I tried to log into the Android power bi app. I kept getting the message "Could not authenticate because your corporate SSL certificate is untrusted by this device".

Initially, I had no authentication issues with my Samsung Galaxy Note 8 (and 4 prior to that).

I'm guessing that either Samsung or Google have made changes with installed certificates as this issue didn't occur on Apple iPhones (corporate or personal)

I managed to work it out but only after a lot of searching. I found a post here (, which didn't help. I logged a support ticket, which didn't eventuate, even after trying a couple of other app builds. I also found this link (, which again didn't help.

After multiple searches, I found this link that reviews certificates used by a site and creates a report for you.

I typed in the domain of my organisation and got a report detailing what certificates it uses. The report takes approximately 2 minutes to complete.

I looked for the Issuer for each certificate and went to the link provided for that certificate. I then downloaded and installed the certificate. I also did this for and installed a missing certificate. I'm not sure if you have to reboot your device but I did.

My Power BI app now works. I'd like to add that in addition to Power BI not authenticating, I could not log in to any office apps or Skype for business.

The link to the tool is:

Hi Team,


We have 3 bookmarks to switch between different table visuals, Here i selected Field Sales Visual and it loads some data




Filtered the data by clicking one values in a table visual, In selected table value is highlighted and remaining visuals value is filtered and shown




Now clicking another bookmark AD




Switching back to Field Sales Bookmark:



Now highlighted visulas are reset and filtered visuals are not reset, Which is showing wrong data to the user.


Please help to fix this issue.



Dinesh J.

Status: Needs Info

Trouble publishing

Status: Needs Info
by RevJoe Frequent Visitor on ‎05-01-2018 11:21 AM



I'm having trouble publishing any app from a workspace right now on the Power BI Service.  Is there an outage or something going on with Power BI that is temporarily not allowing updates to apps from workspaces in the Power BI Service?  Below is the detail that shows when I try to update an app.


Something went wrong
Failed to publish app.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID2825471f-12c5-4e92-8651-c3151ac3b2e3
Request ID67cd3c5f-9013-51cb-ee97-7e3b0c3fa973
Correlation ID40ccc96c-be2f-2484-a55c-9439e2795c8c
TimeTue May 01 2018 14:15:55 GMT-0400 (Eastern Daylight Time)
Status: Needs Info

Pin live page interactivity in iOS app

Status: Accepted
by greggyb New Contributor on ‎08-01-2017 12:03 PM

Allow pinned live pages to remain interactive in mobile apps. Live page interactivity is a large draw of this feature, but this limits a complete dashboard experience to the browser, and prevents end users consuming reports on mobile devices from having the same rich experience.


Per the forum thread linked below, this functionality was working in the past, but we have recently seen with a customer that pinned live pages are not interactive on the iOS app on iPads. Per an email from the Power BI support team, this lack of interactivity is by design.

Status: Accepted

mobile table scrolling issue

Status: New
by poej Frequent Visitor on ‎03-09-2018 11:42 AM

Scrolling is very buggy on tables in the mobile phone view.  I have an iphone and I am viewing the table visual.  The scrolling horizontally gets stuck all the time.  If you scoll down and then with continuous presure guesture right it sometimes works.  But a direct left of right guesture does not.  I have version 15.3 app and am up to date on the desktop client as well.

Background image not resizing

Status: Accepted
by derrickb Frequent Visitor on ‎02-01-2017 07:44 AM

We use background images to improve the visual appearance of our reports. The images used to resize based on the size of the browser window. However, recently the images stopped resizing proportionally to the other visuals. This occurs in the service and mobile views. It occurs in reports and dashboards.


To illustrate this issue, place an image on a report spanning the entire report. Add some visuals on top of the image. Make your browser window smaller. The visuals get a little smaller but the image gets tiny and the visuals no longer "fit" within the image.

Status: Accepted

When I open a report in mobile in landscape view and zoom-in, I am not able to scroll horizontally. The vertical scroll works fine. Please find the attached video demonstrating the issue. I could test it only on Android as I don't have access to an iPhone.!AvEh1EVDIXJSgbxf13ttNuJE0cKpgw

Status: Needs Info

There is an issue with the Title of a visualization when optimized for mobile reporting. Currently the title of the visual does not show unless you tap the visual on the phone. This may have been from a recent update but this is an issue that takes away from the overall mobile experience. Sample images below.



Before Clicking.PNGBefore ClickingAfter Clicking.PNGAfter Clicking

Status: Accepted

Scroll Table in Mobile

Status: Accepted
by timgould Frequent Visitor on ‎08-14-2017 11:07 AM

On the mobile version, I have found some data tables are scrollable with a finger (up/down) by simply taping the table and/or viewing the table in focus mode.  Others do not.  It appears this was a feature of the legacy table visualization - but I cannot get to work in the new Table or Matrix.  Our users have brought this to my attention - as it is near impossible to scroll a table on mobile using the tiny scroll bar alone.  Is there a way I can recreate this capability using the new Table/Matrix visualizations?  It is a big deal.

Status: Accepted

My main report has black background and white text.  When trying to create a mobile view of the report in Phone Layout, I cannot set the background color I want and this causes the text to disappear vs. the default white background, when viewing it on the phone. 


Please add functionality to control the background color in the Phone Report Layout view.




Adam Harper

Status: Delivered
0 Kudos

Dear Community,


A bug appeared over the last days on all my dashboards which are using Mekko Chart 3.1.0.

This bug only happens on Ipad/Iphone but not on Android tablets or Windows computers.

When opening a page with this chart on Ipad/Iphone, no label is showing:




While they do appear on Android tablets or Windows computers :




Have you any idea on how to solve this issue?


Many thanks in advance,




0 Kudos
When: 1) a user has a MS account using our organization's email address 2) synced to our Azure AD group 3) executes login to PowerBI Mobile... having never accessed PowerBI on a web browser The user does not have access/visibility to published Apps. To resolve, we must direct users to login via web browser and confirm a "duplicate identity" message. After this has occurred, they are able to view our published apps. This promoted a poor user experience for our (primarily) mobile only users. This needs to be resolved in the Mobile app to allow confirmation of identity without desktop/browser login.
0 Kudos

Chrome visualization error - Blog

Status: New
by Super User on ‎01-06-2019 02:21 AM



When opening the PBI community on Chrome I'm getting the image below:



The version of Chrome is 71.0.3578.98 (Official Build) (64-bit).


I tried clearing cache and it worked for the visualization and it get's with the normal view, however all the buttons nd options are not available or when clicked don't work. On internet explorer everything is working ok..


Best Regards,


0 Kudos

Page Background Image Shifting on Mobile

Status: Accepted
by CRamirez Regular Visitor on ‎12-27-2018 07:31 AM

I have an issue while using the mobile Power BI app with Page Background images. When viewing a report with background images on the mobile app, everything is shifted around and misaligned. I have experienced this issue using all three of the image fit types (Normal, Fit, and Fill) and I've also tried background images with different resolutions as well.


For some background info, my users are almost exclusively mobile users. Trying to design the report using the Phone Layout option will not work due to the limited options available (no bookmarks or button functionality). My users will also need to be able to view this report in landscape which isn't possible in the Phone Layout editor.


I have experienced this shifting image issue on both Apple and Android products though most of my users are using Apple products. Does anyone know how to get Page Background images to line up the same way on the Power BI Service and Power BI mobile app?


What the main report page looks like on the Power BI service:


For reference, all design elements - like the drop-shadow rectangles - are from the background image.


What this same page looks like on the mobile app:


As you can see, all the visuals are misaligned with the background image. What's even more puzzling is that the shifting is different almost every time I open the report. On rare occassions it's perfectly aligned so I have no idea what's causing it to change each time.


Status: Accepted
0 Kudos

Email Subscription - Screenshot incredibly small to read.

Status: New
by arthas1208 Occasional Visitor ‎12-27-2018 08:27 AM - edited ‎12-27-2018 09:41 AM

Well this issue has been raised before but hasn't got enough attention so I'd post again here...


I started to try out the Email Subscription but realizes that it is absolutely unusable now - the dashboard/report that is attached in the email (as a screenshot) is too small. 


Using default visualization styles, I would have to zoom in to 200% to read the texts.


I've tried multiple email services (Outlook, Outlook Web, gmail) and tried Outlook Mobile to see if this thing only works on Mobile. It does not.


Now, Tableau has this functionality and works perfectly. I get a snapshot that I can read in the email and quickly get the insights. With Power BI now, I would either 1) open the .png attachment to see the visuals, or 2) zoom in in the email client (assuming that I can, in that case Outlook) to 200%, or 3) go to the link below to view this in Power BI website.


All these options are incredibly burdensome especially for executive level people - they just want to take a quick look and get the insights. With this, it is very hard to push for Power BI in the corporation against Tableau.


I see this as a perfect functionality but 99% done. The thing is, without the extra 1%, this is absolutely unusable. 


Please fix this...


(previous posts are below:



Idea Statuses