New Idea
At the moment, we can login to, but it's very slowly and the Workspaces are not loading. After a while the following error message appears
Etwas ist schief gelaufen.
Versuchen Sie es später noch einmal.
Unbekannter Fehler. Wenn dieser Fehler auch weiterhin auftritt, geben Sie bitte die folgenden Informationen an, wenn Sie sich an den Support wenden.
Datum und Uhrzeit: : 2019-01-15 13:57:17Z
ActivityId: 0f7366e9-91c5-413b-ae70-b491a2b42817
The meaning is: Somthing went wrong, please try again later. Unknown error.
All collegues are hit by this error, no one can work with powerbi online. 
Status: Delivered

There is a bug in the conditional formatting options when trying to use "advanced options" in a matrix which shows (distinct count) values as percents of row totals. When conditional formatting is first turned on, it looks as expected. Here you can see the largest values in each row are green, which makes sense.


However, as soon as I click into the "advanced controls" to adjust this formatting, Power BI switches the formatting to percent of grand total, even if I do not change anything in the advanced control settings. There is no option to switch it back. The only way to switch it back is to turn the conditional formatting off and back on again to reset it. Here is what this unexpected result looks like.

In the image below, I have switched my values to display the counts as percents of GRAND total so you can clearly see this is what the app is using in the above image.

This is problematic, and should be fixed! 


Status: Delivered

Color Saturation option missing on charts

Status: Delivered
by lehuok Frequent Visitor on ‎11-15-2018 04:09 PM

Hello, since upgrading to November 2018 version, the "color saturation" bucket is missing from most charts, bar / column, stacked / clustered. I have confirmed it works ok in previous PBI Desktop version. This is serious issue as we now cannot modify existing reports using this functionality.PBI november 2018.pngNovember - missingPBI october 2018.PNGOctober - color saturation is there

Status: Delivered

Yesterday, all my datasets were refreshing just fine but today nothing happens.

- The automatic refresh hasn't done anything.

- When I press "Refresh now", I get a "popup" saying "preparing refresh" for a split second and then nothing happens.


The only way to update the data is to refresh the Desktop version and then upload it. 


I have datasets connection to an on-premises database and one connecting to a sharepoint site.

- The on-premises connection usually works perfect, but now nothing happens.

- The sharepoint connection usually brings up an error,  if I try to refresh, but now nothing happens (I just tried it this time as a test, as it usually doesn't work automatically).


Can you please help troublefinding - It seems like an issue on you online portal somehow.


Thanks in advance.


// Tommy

Status: Delivered

When turing off/on the retain history flag on the streaming dataset, the table name returns to an old table name.  The Streaming dataset is created via an event hub / streaming job.


When this happens, the reports built on the dataset error and become unuseable.


To recreate,

1. create a streaming dataset with name dataset1, datasettable1 (via eventhub/streaming job output), create report.

2. change the table name to datasettable2, start stop etc the streaming job, recreate the report on new table.

3. turn off retain history on the streaming dataset

4. turn on retain history, error appears and reverts the old table name.




Status: Delivered

Slicer DateTo.JPG 

 My Relative Date Slicer does not include today's date until several hours later in the day. I am in Australian Eastern Standard Time, and I get the feeling the 'DateTo' value is being set from UTC?? Could that be correct?

eg Today's date = 23/10/2018, but ToDate in Slicer is showing as 22/10/2018 until after 10:00, then will display 23/10/2018.


Status: Delivered



I have just installed the Feb 2018 update for Power Bi and i am no longer able to open any .pbix files. I recieve the message; 


Unable to open document; we weren't able to restore saved database to the model


There is a current forum open -


I have followed some previous blogs of uninstalling/reinstalling, and the error still remains. Can anyone help please?



Status: Delivered

The site (on all browsers) is not working.



Status: Delivered

Bug: October 1

Status: Delivered
by bpeters Frequent Visitor on ‎03-20-2018 08:53 PM

Appears to be daylight savings issue according from details established on other peoples posts, listed at end. I am on Australian Eastern Server and my Time Zone is currently AEDT (Melbourne based). When Power BI receives 1st October 2017 it is changing it to 30th September 2017, this obviously is skewing results in Power BI.


I have tried converting it in many forms as a workaround such as directly from text etc yyyymmdd but on preview in desktop the queries window shows correct date, however once in either Power BI desktop or the date is appearing as 30 Sept 2017.


Other users encountering this on desktop (is now occuring on also), I can confirm that this bug has only recently made its way to

Also a bit weird that this link for support ( goes to create an idea when i click contact support. Yes I am a pro user so thats not the issue. Perhaps clear instructions for how to lodge a bug, especially when one so critical exists would be helpful.

Status: Delivered

Dashboard sharing Disabled for non-PRO users ?

Status: Delivered
by djnww Established Member ‎04-27-2017 05:28 AM - edited ‎04-27-2017 05:34 AM

We can no longer share a dashboard with users from our own workspace. I received the message:

"This dashboard contains Power BI Pro content. Only users that have Power BI Pro will have access to it"


I confirmed my fears by publishing the simplest of reports which is 100% non-pro content. There have been a few other mentions of it on the forum in the past couple of hours, but I thought I'd create an official post. 


1st sharing was disabled from Group Workspaces to non-pro users. Surely Microsoft has accidentally disabled ALL sharing for non-pro users ? If not, you can imagine the uproar.


Is anybody else facing the same problem ? 


Power BI clearly states that we are able to share personal dashboards with non-pro users. 




Status: Delivered

Random semicolon in embedded report

Status: Delivered
by austeja Occasional Visitor on ‎09-20-2018 03:38 AM

I've recently noticed that there's a random semicolon in the embedded report's top left corner


I've managed to track down the issue and it seems like there's a random semicolon left between the html tags. I believe this is a bug, a minor one although looks very annoying on the embedded report.



pbi2 - Copy.PNG

Status: Delivered

the latest rollout of a new feature (Analytics, Measure Drillthrough) has caused an additional section to show up on our embedded Power BI reports (we are using the filter pane). See screenshot with a dummy report embedded into our application - is there ANY way to disable showing the DRILLTHROUGH portion? It is already confusing our end users because they don't understand what to do with it (and they don't have the ability to "drag drillthrough fields here"). Please help!drillthrough showing in filter pane for end user.JPG

Status: Delivered

Performance of Service

Status: Delivered
by st3vemartin Frequent Visitor on ‎06-19-2018 11:46 AM

I frequently have serious performance issues with Power BI Service - and it is not the models or reports - it won't even let me into the main page... performance is so bad it is like I'm not connected to the internet,,


And unfortunately, this happens too frequently for it to be a minimal impact - several times a week ... it's like we are locked out of Power BI Service based on it is so bogged down.


I would love some help, advice, or just a comforting "it's going to be ok" from someone... anyone.



Status: Delivered

In the new January, 2017 release, I get a "Report has already been published" error message when I try to use the PUBLISH option to Update a report that exists on the Service from Desktop.


- Steps:

--I updated a report in Desktop that had been previously published to the Service.

--I selected the PUBLISH menu option in Desktop

--I selected MY WORKSPACE (where the report was located)

--I received an error "Report has already been published" and the update failed.


I've tried with several different reports both with the Service running and with the Service not running.  I've also exited Desktop and restarted it and repeated the operation.  In all cases, I got the same error.

Status: Delivered

When a Graph Visual is filtered based on its own Legend and the data is exported, all results are returned in the export instead of just those values associated with the selected legend selection.  Is this the expected behavior? 
   It is not intuitive for our end users that the other visuals on the report page which are crossfiltered by the legend do export as expected (filtered down to the single legend selection), but the visual the legend is actually on remains un-filtered in export
   We realize that if a slicer is added to the report page, this can be used to properly filter the graph in question, however this is not desired - our client would prefer to rely on the crossfiltering provided by the legend to filter all the visuals on the page, including the visual the legend is on.
  We appreciate your help!

Status: Delivered

RED ALERT ! When I log into the power bi service > navigate to my workspace > select my report ... the report takes forever to load ...if it even loads. If it does load, the report displays blank visuals with no data or charts or anything. Just a big white square where I used to have a pie or line chart. 

Status: Delivered

All of the sudden (perhaps after the April 2017 update?), any dashboards we share out-of-tenant from Power BI Web are missing the tabs along the bottom to switch between the different reports in that dashboard.  

We tested with in-tenant sharing and it works fine - only an issue when shared externally.   


We tried creating a new dashboard from scratch with 2 simple tabs and published out of tenant - same issue.  All tabs are just gone!  



By the way, I did see a similar thread ( but it seems too different from what we're experiencing.  In that case, 3 out of 5 tabs disappeared and it happened when shared internally or externally.  Our issue happens only when sharing externally.  Perhaps the same issue.


We noticed a warning on the client side that only appears when looking at it out-of-tenant - this may be related to what's happening or perhaps not:

/13.0.1700.1783/scripts/ai.0.js:1 AI: USRACT_StringValueTooLong message:"string value is too long. It has been truncated to 1024 characters." props:"{value:Error: [$injector:unpr]$injector/unpr?p0=%24templateCacheProvider%20%3C-%20%24templateCac... at at at Object.d [as get]

( at at d

( at e

( at Object.invoke

( at}"

u.warnToConsole @ /13.0.1700.1783/scripts/ai.0.js:1

There seems to be other issues with PBI of late (data failed to load when first opening a dashboard) so perhaps the tabs missing are part of a bigger problem.  However, for now that is the problem that is getting in the way of us delivering analytics to our clients.


Any help would be greatly appreciated!





P.S. We had another issue with out-of-tenant dashboards where the Export Data just didn't work for them.  It was eventually fixed, but I'm beginning to wonder whether or not out-of-tenant sharing is the red-headed-stepchild of the PBI feature set.  It could certainly use a little more testing with each release...while I love the pace of innovation of PBI this isn't the first time that something in this dark, scary corner of PBI was broken and our clients were impacted.  Food for thought if this post happens to cross into any PBI QA LOS.


Status: Delivered

Bug in "Don't include in Report Refresh"

Status: Delivered
by Super User on ‎01-10-2017 07:58 AM

There's a bug in "Don't include in report refresh" like described here:

unfortunately I didn't test correctly and this thread is closed, but the bug is still there and preventing solutions for problems like this:


If the query that shall not be refreshed is not referenced by any other query or part of a UNION-operation in DAX, then everything works fine, but if it is referenced as mentioned, then it will be loaded again.

A lot of the usecases for this features are of this kind, so this bugfix is really needed !!!

Status: Delivered

Hi All,


We have a Dashboard that pulls from 2 different reports that has been up and working fine for awhile.  But as of this morning we're suddenly seeing strange issues.  Here's what we observe:


- The main issue is that the Tiles are all blank (no error, just empty as in the first screenshot below)

- The dashboard says "Refreshing" in the top left and has been like that for hours

- The underlying reports do load properly, and if you pin a new Tile, then that new Tile works fine

- The original, blank tiles cannot be deleted from Dashboard.  When you click the menu, there simply isn't an option to delete it anymore. (see second screenshot)

- Clicking "Refresh Dashboard Tiles" does not force them to load


This is our main Dashboard and it would be less than ideal to have to rebuild it completely.  Hoping someone has seen this before and knows a solution...?







Status: Delivered