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I sign up for a page in a report, set up a schedule confirm everything. The report comes via email but shows a page from a different report.
I tried to submit a real ticket or talk to someone from someone but got stuck in an endless loops of stupid questions of the virtual agent not helping at all.
I am trying to schedule this page: https://app.powerbi.com/groups/a6cb31f9-afb4-4a27-94eb-973a91a4c093/reports/df818078-7fcc-43e8-a194-...
But I keep getting this page in the email: https://app.powerbi.com/groups/a6cb31f9-afb4-4a27-94eb-973a91a4c093/reports/9fec3750-d3bf-49e4-8775-...
(I do also want to get this page too - there is a separate schedule for that one).
I am simply getting the report from the second link twice. And yes, I doubled checked everything and my schedules are set up correctly and I should get 1 email for the first report and 1 for the second report. But I am not.
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Hi @danzrust
If you want to make a recording to provide more info , I suggest you to create a support ticket if you have a Power BI Pro license. A dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.
The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/
For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...
Best Regards,
Community Support Team _ Ailsa Tao