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daneilroy

cant login to power bi desktop

Submitted by on ‎05-31-2023 02:58 AM

I have a issue when i try to login to my power bi desktop version since yesterday 30-05-2023

when i try to login i get a message that state "it looks like we cant connect to one of our service right now. Try agian later." (See Photo one) 

i use a orginations email and i been doing that for years. 


Screenshot_15.pngScreenshot_17.pngScreenshot_16.png

Status: Investigating

Hi  @daneilroy ,

 

We've seen feedback from users in another thread with similar experiences to yours, and my colleagues are investigating this issue in full force. I will give you feedback here if there is any progress.

As a temporary workaround, you can roll back to the previous version first.

 

Best regards.
Community Support Team_ Caitlyn

 

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3 Comments (3 New)
Comments
daneilroy
Frequent Visitor
‎05-31-2023 02:59 AM

i try to login from here 

daneilroy_0-1685527189677.png

 

v-xiaoyan-msft
Community Support
Community Support
‎06-01-2023 01:01 AM
Status changed to: Investigating

Hi  @daneilroy ,

 

We've seen feedback from users in another thread with similar experiences to yours, and my colleagues are investigating this issue in full force. I will give you feedback here if there is any progress.

As a temporary workaround, you can roll back to the previous version first.

 

Best regards.
Community Support Team_ Caitlyn

 

heitor_faccioni
New Member
‎06-05-2023 12:38 PM

I was able to login by enabling TLS (1.1, 1.2 and 1.3 experimental) in internet options > advanced

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