Dear Support,
We encountered an issue when open dashboard in power bi mobile app, the dashboard not showing/appear.
We can only see the icon, after refresh sometimes dashboard appear but later not appear again.
However in other account that we have this issue is not happening, we have 11 account of power bi pro, the issue happened in 5 account while the rest is working fine.
Please find attached is the screen shoot.
Could you please help to solve the problem? please advice what need to be done.
Best regards,
Bisrul
sample screen in mobile app