(429): Too Many Requests

[flavia]

Hi everyone!

I'm facing this issue below during updates of my report in Power BI Service.

The report is connected to a sheet of google, and it's updating 8 times in a day.

"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"<ccon>Falha no Web.Contents ao obter conteúdo de 'https://sheets.googleapis.com/v4/spreadsheets/1xCgtP85XBEo6LyRSI_RUjCrp73KENpg19DUcfNKuNi8?ranges=AG...' (429): Too Many Requests</ccon>"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"GoogleSheets"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"https://docs.google.com/spreadsheets/d/1xCgtP85XBEo6LyRSI_RUjCrp73KENpg19DUcfNKuNi8/edit#gid=6102403..."}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}},{"code":"Microsoft.Data.Mashup.ValueError.Url","detail":{"type":1,"value":"https://sheets.googleapis.com/v4/spreadsheets/1xCgtP85XBEo6LyRSI_RUjCrp73KENpg19DUcfNKuNi8?ranges=AG..."}}],"exceptionCulprit":1}}} Table: fProjeções.

Some phases are in portuguese.

How can I solve this? 😉

[v-xiaoyan-msft]

Hi  @flavia ,

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

Best regards.
Community Support Team_Caitlyn

[flavia]

Hi!

I have an update schedule at 10am in power bi service

This issue is always occurring at this time.

[v-xiaoyan-msft]

update:

This issue is still in investigating.

Best regards.
Community Support Team_Caitlyn

[flavia]

Hi

How can I solve this issue? it is still happening.

[v-xiaoyan-msft]

update:

This issue is still in investigating. no workaround for now.

Best Regards,
Community Support Team _ Caitlyn