New Idea

Lag, slow load, just spinning

Status: New
by HughJohnson Visitor on ‎12-12-2016 04:48 AM

I see previous reports on this issue.  It wasn't affecting me until the last few days.  Now many of my visuals in PBI Service just won't load.  Spinning all the time.  It was working fine and now it is not.  It is a PBIX file published from desktop to PBI Service.  I tried updating PBI Desktop to the latest release, and republishing, also tried saving PBI Desktop as a new file and publishing a new report and data set to the PBI Service.  Same issue.  


It is not usable at all at the moment Smiley Sad

0 Kudos

We are having some security issues when we share reports in Power BI Service. At this point, we would like to know the following:


  • Is it planned to add user roles in Power BI Service? For instance, we would like to share a dashboard in a group so a specific group member can access the dashboard but not the report and the dataset?
0 Kudos



After updating to the last version (April 2017) my jira connection fails with the following error:



Please note that my JIRA credentials are valid and prior to this update I had no issues conecting. Other users are reporting this issue as well.

Status: Needs Info
0 Kudos

This is what I see when try to import a content pack from my organization






Status: Delivered
0 Kudos

Allow Bulleted point in content pack

Status: Delivered
by rajesh2001 Visitor on ‎04-11-2017 07:43 PM

Please allow us to type the description of the content pack not as a single sentence but as a bulleted point .

This was we can highlight features and also the chagnes going in each relase

Status: Delivered
0 Kudos

Group workspace - error status 400

Status: Delivered
by david1982 Occasional Visitor on ‎04-10-2017 04:28 AM

Has anyone working with group workspaces and content packs suddenly got a 'something went wrong' with a status 400?

All our group reports, dashboards and datasets have dissapeared and the content packs are obviously broken as a result.

On site data gateway is working fine, as are any reports in a personal workspace.  Its just the one group that is broken.

Status: Delivered
0 Kudos



I'm trying to get the raw Excel data behind the Power BI sample datasets so that I can demonstrate the whole "journey" from raw data to dashboard/report. However, when I tried accessing these from the Power BI samples page I was confronted with a broken link:


This is the same for each of the 8 sample datasets.


I am able to download the .pbix files, as well as the Excel PowerView workbook by Obvience. However neither of these give me what I need, which is the raw Excel data.


These links need updating/repairing. Alternatively if the Excel data sheets are no longer being provided, these links should be removed from the Power BI site.


NOTE: I accessed the above link via the 'Tour' pages for each of the sample data sets.

Status: Needs Info
0 Kudos

When a user creates a copy of a report that has an embedded custom visual timeline, it does not always get enabled in the copied report.   That is, if the user does not initially open the content pack report before opening the copied report, the visual remains empty and no filter is applied.  However, if the user opens the content pack report with the visualization first, then they can open their copy of the report and  the custom visual displays and works correctly.


Is there somethng I can do to ensure that these copied reports open with the custom visual display without having to open the content pack version of the report first?

Status: Needs Info
0 Kudos



I am trying to connect our business ZD account through the Content Pack -> Services which initially seems to work just fine (I have an Administrator Account and I get no permission errors).


It spins on "Refreshing Data" and eventually finishes spinning.


If I browse around and go into the Zendesk Dashboard, it is empty. Eventually the "Refreshing data" spinner goes away but the dashboard is still empty. Going into the Zendesk Report, it spins on "Loading Data..." for about a minute (timeout issue?), and then displays an error message saying:


Something went wrong
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity IDdbab6077-31a4-4b26-b5e1-57d06947efca
Request ID2adb58eb-dea4-30f0-2fd6-f088d54e4864
Correlation ID220daef0-c3a8-e3bb-83fc-cbb429fe4e8a
TimeTue Mar 28 2017 21:44:09 GMT+0200 (CEST)
Cluster URI


Manually trying to refresh the data through the contextual menu on the Zendesk Dataset doesn't help. Same thing happens.


Also, the Refresh History is completely empty (going into Dashboard > Settings > Dataset > Refresh History).


We have about 1.5 million tickets in Zendesk, but I guess that is no more than some others.


Anyone else having this problem or can shine some light on the issue?





Screen Shot 2017-03-28 at 21.44.28.png

Status: Needs Info
0 Kudos

Issue accessing Office 365Mon Content pack

Status: Needs Info
by bubhat New Member on ‎03-17-2017 01:57 PM

I am Office 365 Global adminitrator. I have Power BI Pro license. When I try to connect to Office365Mon Content pack through Power BI, it gives me an error. Any idea what needs to be done. I did a fiddler trace and it gives me the following message: The app needs access to a service that your organization has not subscribed to or enabled. Contact your IT Admin to review the configuration of your service subscriptions.

I am not sure what service I need to enable?

powerbi error.png

Status: Needs Info
0 Kudos

Group Creation Error

Status: Needs Info
by olivierlenard Frequent Visitor on ‎03-13-2017 03:56 AM

Dear PowerBI community,


I am currently encountering issues on creating a group on powerbi


For your information, I am Pro (trial license).


Here is the error message when I try to create the group:


ID d'activité7aa4e27d-cede-4d5e-8f61-71ad1babe7eb
ID de demandeac22ca2b-8b4e-b0b6-8410-3640f98c5876
ID de corrélationa4accc44-4a66-b155-51b3-420394b6df34
Code d'état400
HeureMon Mar 13 2017 11:52:31 GMT+0100 (Romance Standard Time)
Does someone already encountered this issue. Do you have any idea on the solution to solve it ?
Thank you  a lot.
Status: Needs Info
0 Kudos

Redmine Integration

Status: Delivered
by shijo192 Occasional Visitor on ‎03-12-2017 10:26 PM



I have the requirement of integrating Easy Redmine (Project Management tool) with Power BI to create various project management reports.

Most of the PM reports need historical data. In Power BI Desktop, there seems no way of getting historical data using the API option.

Since there is no content pack associated with the particular tool, the automatic refresh can't be done, if the reports are uploaded to the online services.


Please suggest the possible ways to integrate the same.


Status: Delivered
0 Kudos

After the initial load of data, all subsequent runs of the Logic AppRun fail with a InternalServerError 500 at the ForEach/Python step 0ded7s0bixu6/TweetProcessingFunction


How do I troubleshoot this?

Status: Needs Info
0 Kudos

Problem accessing reports with a specific user of the Organization

Status: Needs Info
by brunozanoelo Member ‎02-23-2017 12:26 PM - edited ‎02-23-2017 12:40 PM


Hello everyone, I'm currently experiencing a problem accessing my reports with a specific user.


The error is as follows:
Código de status Http401
ID da atividade817b0548-d25c-42ee-96f8-b6e374afd8b4
ID de correlação11461678-1e54-780d-4ba4-d3e5ecc15266
Solicitar IDf7dfdfc5-0587-da0e-3535-e31677617c77
HoraThu Feb 23 2017 17:03:35 GMT-0300 (Hora oficial do Brasil)
Cluster URI


All my datasets are in user group "A", in this group of users I have created a data package with some dashboards and reports to share to other groups.


Until then, no problem.


The problem occurs that when accessing the group 'B' that contains 3 users and 2 are admin, this non-admin user ends up not being able to see the graphs, generating the error mentioned above.


Searching the community I found this ticket as solved, HOWEVER, I do not see this as a solution but clearly a Power BI error.



If I do not want my user to control access rule, why should I create an empty and additional one? This is ridiculous.




I hope you evaluate this ticket, I really try to contribute to seeing a better Power BI, but every day I find many errors in my clients and this is discouraging me to work with it

Screen Shot 02-23-17 at 05.38 PM 001.PNG





Status: Needs Info
0 Kudos

When I refresh multiple datasources at once I get this error below, which is fine. Yet, I had one scheduled refresh which failed for no particular reason, because no other job was scheduled at the same time. Sometimes I also get "User Rate Limit Exceeded".


I was looking into Google Analytics API configuration, but could not find any settings where I could increase my quota. I believe it is because it is running on PowerBI credentials.




Data source type: 
Processing error:GoogleAnalytics: Request failed (403): Quota Error: Rate Limit Exceeded
Activity ID:a067d38a-4509-4b95-b52f-1a4ddd1d5522
Request ID:81e28702-d80f-41d1-982a-1182a94f9d59
Time:2017-02-22 08:31:24Z
Status: Needs Info
0 Kudos

Blank Visuals when a report copy is made

Status: Accepted
by AJ_Clark Frequent Visitor ‎02-22-2017 06:55 PM - edited ‎02-22-2017 06:57 PM

Hi all, I've got a very frustrating issue with a report. When we publish the content pack and a user retrieves it, it works perfectly fine. All visuals work as intended and it displays exactly like you see in the desktop app. 


However, when the use rmakes a copy (to pin visuals / apply their own persistent filters etc), pretty much every non standard visal becomes a blank space. I have updated all visuals to the most recent versions and nothing i try (clearing cache, refreshing data etc.) will bring them back. If it makes any difference, the report is using direct query via a gateway. 


Here's an example:



Working - Get Data > Content PackWorking - Get Data > Content PackBroken > Make Copy of  Working ReportBroken > Make Copy of Working Report


The issue occurs as soon as the user makes a copy and then leaves the report and returns to it. 


Does anyone have any idea as to how to resolve it? 

Status: Accepted
0 Kudos

Not Able to Create New Group Workspace

Status: Needs Info
by PamelaC Visitor on ‎02-22-2017 04:33 AM

Hi All, 


I know that we already have in the forum another thred about this, but I want to ensure to have this issue in the top of the list. 

1. I have a PowerBI Pro trial account.

2. I've already created a couple of workspaces

3. I can't anymore create workspaces group, with the following error: 

    Something went wrong.

   Couldn't create the group
   Please try again later or contact support. If you contact support, please provide these details.

   Activity ID7b4ad140-943e-4dc0-8759-6e52bac2faac

   Request ID7bb38cac-e6e1-1c26-6395-d4380721c902

   Correlation ID4b86a8e6-2d52-faaf-b3b9-86e0befc7c09

   Status code400

   TimeWed Feb 22 2017 12:29:28 GMT+0100 (W. Europe Standard Time)


   Cluster URI


Please note that the Status code is 400 and not 500 as before issues. Worspace.png














Also, following previous thread, I tried creating a group in Office 365, but I was not able to create. 

Could you please help me?






Status: Needs Info
0 Kudos

Favorites deleted afert updating content pack

Status: Delivered
by hfoth Member on ‎02-15-2017 07:37 AM



I notice that Favorites are deleted when updating the content pack in a workspace.


The following were my steps:


1 - I made changes in Development workspace.

2 - Upgrade content pack shared with Production.

3 - From Production workspace, made a Get Data to import again the recently upgraded content pack.

4 - Everything is updated properly.

5 - But the Favorites are deleted.


In a scenario where the panels, reports, or data model is updated frecuently, is really annoying to have to set Favorites everytime the content pack is updated.

Status: Delivered
0 Kudos

I'm experiencing an issue with the Marketo content pack where the data import takes so long that the Marketo access token is expiring (after one hour) while data is still being fetched, which fails the entire import. This happens even when I select the minimum data range of just one month. I can see in the Marketo interface, though, that calls are indeed being made, several thousand in fact.


No one else seems to ever have reported something similar, so I'm almost wondering if there could be something special about our Marketo account which makes the data fetch take so long? If this was commonly expected, then a token refresh call would surely have been integrated into the Content Pack.


Would appreciate any insights and help!

Status: Needs Info
0 Kudos

Unable to access Group Data

Status: Needs Info
by rxl9016 New Member on ‎02-07-2017 08:54 AM

When I try to access my group report from the web, there is a loading screen that blocks my option. If I refresh my browser, sometimes I am given the option to select the group, but then I recieve an error message stating the Group content is unavailable (Status 400 if that helps).

Status: Needs Info