New Idea

We have two different reports on the web service, one named "[RTM] Desktop" and another named "[Outgoing RTM] Desktop". Essentially, since a couple of weeks ago, the data of "[RTM] Desktop" was supposed to move over to "[Outgoing RTM] Desktop" automatically (changes made in the SQL Server view), and "[RTM] Desktop" was supposed to get new data.


However, the first report, "[RTM] Desktop", keeps getting overridden by data that's supposed to now be in "[Outgoing RTM] Desktop", whenever a scheduled refresh happens, almost like it's being reverted back to its old state (except the data is up to date so it's not that the data was cached from a couple iterations before). The "[Outgoing RTM] Desktop" report has the correct data, so we have two reports with the same dataset.


We've tried the following things to try to figure out what's going on:

  1. We checked if the backend SQL Server views are providing the correct data for both reports => Yes
  2. We downloaded both reports locally and refreshed manually => data goes back to the correct state
  3. We deleted both datasets and reuploaded them on multiple occassions


We really don't know why our "[RTM] Desktop" data keeps getting overridden everytime there is a scheduled refresh (once per day). It's quite cumbersome to have to refresh the data locally on PowerBI Desktop and reupload every single day, just to have the right set of data on the web dashboards.


Any thoughts?

Status: Needs Info

The A-->Z sorting option is not working in Chart Visualizations in the May 2018 update.  Despite multiple attempts, the sort feature seems locked to Z--->A only.  


This is highly disruptive as all charts are now defaulting to Z--->A sorting and cannot be set to A--->Z.



Status: Needs Info

Last month we created a PBI report with this tooltip preview feature and published to services, Which was working fine at that time. Whenever we did mouse over to that visual it responded to that filters applied to that visual.


From yesterday it's not responding to that filters applied to that visual (only in services), In PBI desktop its woking fine still.


PBI Desktop:


PBI Desktop.PNG


PBI Services:


PBI Services.PNG


Is there any issue with services or do we need to enable any setting in services, Without doing anything same feature was working fine earlier.



Dinesh J.

Not able to open PBI file (even new blank one)

Status: New
by JorisVoorn Frequent Visitor on ‎03-16-2018 04:51 AM

After instalation of PBI Desktop update (March) I am not ableto open any PBI file (even new blank one). I tried to repair PBI desktop via Control PAnel, reinstall back to rpevious verison, change x64 bit to x32 bit version, but nothing worked. 


Error messages varies based on PBI file that i am trying to open, below is one of the error logs that PBI shown me after PBI failed. Sometimes is error message only announcement that PBIDesktop is not able to load data modle and nothing else (what is kinda strange when this error message appear during opening of blank PBI file...


Feedback Type:
Frown (Error)


Local Time:

Session ID:

March 2018

Product Version:
2.56.5023.942 (PBIDesktop) (x64)

Error Message:
Couldn't load the model schema.

OS Version:
Microsoft Windows NT 10.0.16299.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461308]

Peak Virtual Memory:
35.5 GB

Private Memory:
1.08 GB

Peak Working Set:
1.06 GB

IE Version:

User ID:

Workbook Package Info:
1* - en-US, Query Groups: 5, fastCombine: Enabled, runBackgroundAnalysis: True.

Telemetry Enabled:

Model Default Mode:

Snapshot Trace Logs:
C:\Users\v-pavsch\AppData\Local\Microsoft\Power BI Desktop\

Performance Trace Logs:
C:\Users\v-pavsch\AppData\Local\Microsoft\Power BI Desktop\

Disabled Preview Features:

Disabled DirectQuery Options:


DPI Scale:

Supported Services:
Power BI


Publishing to Power BI service never ends

Status: New
by Mo-PHAT Frequent Visitor on ‎05-15-2018 07:02 PM



I just did the May Update and now when I try to publish to the Power BI Service it just displays the plublishing screen forever.


When I look in the service it is actually published and works fine but the desktop application never finishes and needs to be forced to close via the task manager.


I am signed in when I try to publish.




Power BI service performance issue

Status: New
by maniagarwalla Frequent Visitor on ‎04-03-2018 09:40 AM

We as an organization are using Power BI for several reports and dashboards and have 70+ Pro licenses.

We have noticed that the performance on the service has been very bad sporadically and specially today.

For eg. reports are taking long times to load, filters on reports are not working - all widgets keep loading, also getting errors sometimes.


We need help from Power BI support , but not sure about this escalation channel.

Please help asap.

It works correctly if you are using filters within the regular Power BI service window......the "Reset to default" button will light up once you make some changes. Clicking it will return everything to normal. 


However if you are using working in full screen mode and make some changes to filters and then return to the normal view, the "Reset to default" button is not lit up and you have to manually go and clear each of the filters.


Can you please enable the reset to default button to work after exiting full screen mode.  Optionally can you please add it to full screen mode so that users don't need to exit to do it.




Regards, David.

Power BI desktop Menus not working

Status: Needs Info
by osmandfernando Frequent Visitor on ‎05-06-2018 06:44 PM

I am a windows insider and after the latest update last week, my power BI desktop application's menus (File, Home etc etc) not fucntioning, I can add pages do analysis even save using short cut but Menus are not working. Please help

Status: Needs Info

There was a similar issue last year. It seems that has re-occured.


When I attempt to publish a report and have not signed  into the Desktop yet, a command prompt box appears then disappears and Power BI crashes. Also, it seems that   after the January 2018 update, Power BI requires to re-signin for each report created prior to installing the  update.  Normally after I have  already signed in, Power BI will not request for  another  signin the next time  I open the same report. 

Status: Accepted

Graph legend moves when exporting to PowerPoint

Status: Accepted
by The_Coon Frequent Visitor ‎03-28-2018 03:26 AM - edited ‎03-28-2018 03:28 AM

Hi, I'm having a issue with exporting to Powerpoint. When i export my report, the Legend of the graphs moves the left upper side of the graph, overlapping with the graph itself. I tried exporting different reports, all gave me the same result. Also movin the legend in the report doesnt seem to help.


Images of the report and powerpoint export:

Status: Accepted

As per the title all basic date slicers are stuck in the US date format and cannot be changed. My regional setting are set to UK and changing this around does not fix the issue.

Status: Accepted

Lately while I was maintaining the published reports from the Power BI desktop; noticed that after save, when I clicked on the Publish button, it calls the sqldmper.exe (the command window) and crashes; sometimes hanged and had to kill the task.

Then I noticed PBD keeps logging me out during publish, calls that sqldmper.exe and after crash, have to relogin and publish till now.

I believe there's a bug in latest update; I am running the january 2018 update.


Is anyone else facing the same issue?




Status: Accepted

Noticed yesterday that when testing "view as role" in the PBI service a selection seems to get de-selected immediately. However it works in the Desktop app. Still not working today so figured that this might be a bug in the online service? Anyone else with a similar issue?



Status: Accepted

The built-in Power BI Usage Stats Reports do not count any views from users that had their App "pushed" to them via the "install this app automatically" check box.

If a user was first given access to a report via a link they will show up in the Usage Reports.

If a user has never viewed a given App, but then the App is "pushed" to them using the "install this app automatically" it will appear in their Apps list in Power BI.  No matter how many times the user views the report there will never be any record of their activity in the built-in Power BI Usage Reports.

Views should be counted for a given report regardless of how the user was initially given access (via link, shared with them, "pushed" or content pack).  

All users I've observed this with have been internal to our organization.

Status: Accepted

visual level filter.jpg

I found a typo at Filter pane in Report on Power BI Service and Power BI Desktop.

That should be ‘시각적 개체 수준 필터’.

Status: Delivered


For example Language = Nederlands


Edit option is missing with 100% Zoom Level



This is actually hiding underneath, when the zoom level is 90% it shows up



This is happening with lot of languages. 

Hi Team,


The current slider has an issue when selections are made that cause some funkiness in the UI. For example:


Use the years of 1999-2014 for the years in a report. Then change the years to 2015-2016. If you try to adjust the beginning year first, since 2015 is larger than the end of the original year spread (2014), it will not accept it and reverts to 1999. The user is forced to type in the ending year first, then the beginning. Can this be adjusted so that the user can enter the preferred years without having it default back to the previous selection?



Status: Delivered

Reports are not working in the service

Status: Needs Info
by Steffen Frequent Visitor on ‎11-17-2017 05:15 AM

For the last 30 minutes it has not been possible to show reports in the service. They are just loading and never finishes. I have tried with reports from different sources, so the problem is in the Power BI Service. 


Can someone fix this ASAP? I'm based in northern europe.

Status: Needs Info

RLS test as role not working in service

Status: Accepted
by robby1982 Visitor on ‎02-27-2018 11:31 AM



This used to work fine but when I try to  'test as role'  today in service, whatever emailadress I select it just doesn't stick. The apply button is also disabled. 


Anybody else having this issue? (no problem in desktop)


Kind regards,



Status: Accepted



In the 'Selected' status of the button, the font options set for selectes status is shown only as long as you the left mouse button is in the clicked state, the minute we leave the mouse button, the button status shows the hover/default status. In effect, the button does not display the 'selected' status font schemes.




Gopa KumarButton issue.jpg

Idea Statuses