New Idea

Export PowerPoint Blank Slides Problem

Status: Accepted
by aungpyae Occasional Visitor on ‎03-09-2017 03:14 AM



I tried to export to PowerPoint but it created blank slides. I can export to PowerPoint by using existing examples created by Power BI itself. However, for my own report, I could not export.



Status: Accepted

Export to Powerpoint

Status: Accepted
by jlilleystone Visitor on ‎03-03-2017 01:46 AM

We like to use the Export to Powerpoint feature but I think we've found a bug. If I publish a report from PBI desktop to the service and then export the report to Powerpoint it works fine. If in the service I take a copy of that report to modify it (by using Save As and giving it a different filename) the export to Powerpoint produces blank slides for each page in the report. The report has no embedded images and only has 5 or 6 pages in the report. Please help - being able to export consistently to Powerpoint is a big part of our use of PBI. If it doesnt work we may have to stop using it. Of course we can take screen grabs of each page and paste them into Powerpoint but I wouldnt expect my users to have to resort to that approach. Thanks.

Status: Accepted

I though this was fixed in the last release and seemed to stopped happening after I downloaded the newest version. Now it is back and is a complete pain to deal with. Please fix this issue. Sign in issue_Ink_LI.jpg





Status: Needs Info

Search Box on Slicer Missing

Status: Accepted
by MikeThibs Regular Visitor on ‎01-05-2017 04:39 PM


     The Search Box on the Slicer Visualization seems to have a bug when a PBIX file is loaded to the Power BI Service. This issue is affecting the drop-down format of a Slicer. Also it seems to only affect Slicers with a larger amount of items. When there are 2 or 3 items in the slicer the search box will appear however if there are 20 plus or more items it is not working. I've tried several different browsers, so I don't believe that is the issue. Below are screenshot showing the search box has been enabled and the missing search box when you select the drop down. Please help!!! We're on the verge of rolling out hundreds of new Power BI accounts and this is a serious issue when you have large slicer needs.

 Search On.jpgSearch Not Showing.jpg



Status: Accepted

Hi, Thanks for implementing some new Matrix features. Nevertheless I noticed a bug when drilling down into the columns: - drilldown works as expected BUT there is no way to drill up again.

Matrix drill down.JPG

Thanks for having a look into that

Best regards



Status: Delivered

In the new January, 2017 release, I get a "Report has already been published" error message when I try to use the PUBLISH option to Update a report that exists on the Service from Desktop.


- Steps:

--I updated a report in Desktop that had been previously published to the Service.

--I selected the PUBLISH menu option in Desktop

--I selected MY WORKSPACE (where the report was located)

--I received an error "Report has already been published" and the update failed.


I've tried with several different reports both with the Service running and with the Service not running.  I've also exited Desktop and restarted it and repeated the operation.  In all cases, I got the same error.

Status: Delivered

Date Slicer behavior incorrect in Service

Status: Delivered
by mcolb88 Frequent Visitor on ‎02-20-2017 11:52 AM

Have a date slicer in Power BI desktop, works as expected. Publish to service and two differences noted in behavior:


1) When hovering over the header, I no longer have control over the type of slicer to show, BETWEEN, BEFORE, AFTER, etc.


2) Tried to pick a single date while in between mode; 2/16/2017. Works as expected in PBI desktop, in service, I pcik 2/16/17 for start date, then pick 2/16/17 for end date and control automatically switches to 2/20/17????


Anyone else experience this?

Status: Delivered



We turned on the audit log feature in more than 50 different tenants we manage.


The logs are working only on 4 of them , What could be the issue ? 


Just to mention , the audit logs work on these tenants , but Power BI logs do not report...


Could you please advise ? 



Status: Needs Info


Power BI Desktop Version: 2.42.4611.701 64-bit (January 2017) Installed today.


Login window blocked by "Working on it" spinner popup after Power BI Desktop idle in background for a bit. I didn't nail down the time but both times it was over 20 minutes. The login expires after an indeterminate amount of time of inactivity, over 20 minutes at least. Clicking publish brings up the login window but is behind the "Working on it..." popup.

I have to end the task, open Power BI, click login up in the top right corner, then I can publish.


screen shot of issue




Status: Delivered

deleted filter comes back again and again

Status: Accepted
by blueant Frequent Visitor on ‎02-10-2017 07:18 AM

I added a simple filter(report level) in the report, saved the report. checked the dashboard.


Then I delete the filter, save the report, check the dashboard which seems good. 


But everytime when I refresh the dashboard, or go back to the report, the filter comes back! 


Thanks in advance!

Status: Accepted

KPI indicator text size adjustment

Status: Delivered
by v-kaslen Occasional Visitor on ‎01-27-2017 03:59 PM

On the video posted at, it clearly shows (at minute 5:06) an adjustment for the text size under the indicator formatting options for the KPI visual.  The date at the top of the page is Sunday, January 22, 2017.


But, in the latest version of Power BI desktop (Version: 2.42.4611.901 64-bit (January 2017)), there is no such option for adjusting the text size.  I need to be able to decrease the text size in the visual for a report I am creating.

Status: Delivered

Background images in Power BI Desktop work fine. Either after publishing the report to Power BI Service or creating a new report there, the background picture centers in the canvas and there is no way of fixing it. Even removing the image and trying to apply a color background behaves in the same way. The only way I´ve found as a workaround is placing visuals in each corner of the report priort to publishing but this is crearly undesirable in the long run.


PowerBI DesktopPowerBI DesktopPowerBI ServicePowerBI Service

You can see all the white space left where you can place visuals.



Juan Pablo 

Status: Accepted

I create a report on Power BI Desktop with a Project Online Odata feed as data source.

I can connect and update from PBI Desktop without any problems.


However, when i publish it to Power BI, and go to Schedule Refresh, i get this error under Data Source Credentials:


When i try to edit the credentials, i set to OAuth2 and enter the correct credentials but i got the error below:



 I'm pretty sute that the correct authentication method to Odata feed is OAuth2, but i tried the other methods and got the same error


 I'm not able to update the credentials in any situation. I've tryied to republish the reports, create a new one from scratch but i got always the same situation.


Best Regards,


Status: Accepted

Unable to cast object of type 'ComDataConvert' to type 'ComDataConvert'. The exception was raised by the IDataReader interface. The sync works perfectly on power bi desktop. Any help in this would be greatly appreciated.

Important Issue:
 Tested on different machines using Windows 10 and the latest version of PowerBI - February 2017 (2.43.4647.541 64-bit)


  • Adding a image to page background ether on fill or fit, will cut the image, no matter what resolution is tried.


We’ve been using this feature, of adding a image to a page background, since last year without any problem.
On the the latest release of the PowerBI, each time we add a new image to page background it will be cutted and doesn’t fill the page.

(Images with the same resolution that worked before. Reports made with previous PowerBI version display the image perfectly without cutting edges.)




1) How it worked while using Jannuary 2017 or previous PowerBI releases.

2) What is occuring using the same image on PowerBI latest release, February 2017 with fit option


2) What is occuring using the same image on PowerBI latest release, February 2017 with fill option

Status: Delivered

Can't publish a report from Power BI Desktop

Status: Accepted
by jonward Visitor on ‎02-12-2017 12:03 PM

I am no longer able to publish reports from Power BI dekstop that I have been able to do previously.  I get this error: "An unexpected error occured while attempting to publish 'test.pbix': Unable to write data to the transport connection.  An existing connection was forcibly closed by the remote host". 


I tried creating a trivially small new workbook and was able to publish that OK but with a relatively simple 2Mb workbook I get this error.


I'm also unable to upload this directly from the Power BI service.  Again, I'm able to load the trivially small workbook but not this (or any other) workbooks, all of which have worked in the past.  In the Power BI Service I get the following error details:


Something went wrong.
Failed to publish Power BI Desktop file
Please try again later or contact support. If you contact support, please provide these details.
Activity ID54693ed1-211b-4068-8e82-46ba9a047997
Request ID9feccbba-5f29-ac3d-a18f-c38136f71375
Correlation ID0e52c4d0-1f3b-15ea-82ec-eef9bbd54865
Status code-1
TimeSun Feb 12 2017 19:47:32 GMT+0000 (GMT Standard Time)
Status: Accepted

We have a production implementation of Power BI for which we turned on device based Conditional Access (CA), and added relevant AD groups. After turning on CA, users in the device based AD group are unable to sign in from Power BI desktop and also cannot sign in upon installation of a new Enterprise Gateway.

We get the following message: Unable to sign in. Sorry we encountered an error while trying to sign you in. Details: AADSTS50000. Device platform Unknown used by the user is an unsupported device platform. Supported device platforms are iOS, Android, and Windows flavors.

We are on a Windows platform and tested from Windows 8 and Windows 7 machines, and encountered the same error on both. This issue applies to October 2016 and September 2016 versions of desktop. To prove that CA triggered this issue, we used a test user not in the device based AD group. The test user was able to sign in successfully.

This issue is critical as it prevents us from being able to publish directly from Power BI desktop and prevents users from installing a new Enterprise Gateway.

Please let me know if you need any additional information. If you need Trace ID, Correlation ID or Timestamp, I can provide it via email.

Status: Investigating

Search on a slicer set as dropdown

Status: Accepted
by gooranga1 Member on ‎01-18-2017 04:53 AM

In the January 2017 release it looks like the Search facility on a slicer that is set to a drop down has been removed? 


I can set up a slicer as list and search it but as soon as I switch it to a drop down I can no longer search.


Can this be re-instated?

Status: Accepted

wrap column headers

Status: New
by David4F Frequent Visitor on ‎01-11-2017 08:21 AM

Hi ,


I was very excited when wrap column headers was introduced in the January 17 update. Then very dismayed to find once published it was not supported.

Please tell me I am missing a trick, or alternatively when I can expect it to be supported?


Kind Regards



No Mail from Cloud Service

Status: Accepted
by Sokon Regular Visitor ‎02-03-2017 08:27 AM - edited ‎02-03-2017 08:30 AM

We don't receive mails from some of the "send mail" features of the Power BI cloud service.


We know that there is no problem on our side with receiving mails, because, in general, we DO get mails, e.g. when:

  • being added to a group
  • when a dashboard is shared with me

But we don't get mails at least on these occasions:

  • data alerts
  • report subscription

There are several posts on that issue and none of them has a found a solution so far:

I wonder if the problem only occurs if you are in an enterprise context and your UPN is not the same as your email address. In my case, if the system sends mails to my UPN, i will never receive them.


Here is some more of what I found out:


Using a "Alternate E-Mail-Address": In an enterprise context, I'm not able to set and use an alternate email-address as suggested here. That's because I'm not allowed to change my information settings due to organizational reasons.


But IF i could, there's another problem: According to our AD guys, the "Alternate email" information is stored in an AD-field named "othermails", which can only be set in the Admin-UI if the user got a special role assigned to. But that does not apply, if the user is a simple PBI-User (and no PBI-Admin for example). So putting email addresses into the "alternate email" will fix it only for special users.


Additionally, the "othermails" field doesn't seem to get synced from AD to the AAD. That means that putting email-adresses into that On-Prem-AD-Field wouldn't change a thing for the cloud service.


If the Power BI-function that sends alerting notification uses either the UPN or the "othermails" field, emails get lost. There's a AD field called "mail", which could be used, but perhaps it isn't, at least in some cases.


Sorry if some of the information above is perhaps specific to our case. (after all I'm a BI guy, no AD expert)

If I simply missed something - any help will be appreciated!


Status: Accepted