New Idea

Hierarchy Slicer do not work on IE11

Status: New
by MPeinado Regular Visitor on ‎05-09-2018 03:03 AM

Hierarchy Slicer do not work on IE11.  Yesterday,it worked fine...




Hi Team,


The current slider has an issue when selections are made that cause some funkiness in the UI. For example:


Use the years of 1999-2014 for the years in a report. Then change the years to 2015-2016. If you try to adjust the beginning year first, since 2015 is larger than the end of the original year spread (2014), it will not accept it and reverts to 1999. The user is forced to type in the ending year first, then the beginning. Can this be adjusted so that the user can enter the preferred years without having it default back to the previous selection?



Status: Delivered

Hi everyone,


Since the latest PBI service update the Chiclet visual is not working within published reports. The issue has been raised in the Community forum but yet to be resolved:


From initial testig this is what we have found:

 - various versions of the visual work within PBI Desktop (also variety of versions) but whenever published doesn't work as it should

 - when published online the visual doesn't refresh the other affected visuals (instead it either does nothing, displays the wrong information, or requires a different visual to be clicked before it is refreshed)

 - only under one circumstance were we able to get it published correctly (that was to an account we created years ago in O365 - all other accounts, including new accounts created in O365 today, fail to load the visual properly)

 - the visual works fine within the Windows 10 PBI App

 - the issue (that we have kown about) has been ongoing for the past few days - corresponding with the latets PBI Service update


Any help would be much appreciated as we have over 50+ reports using this visual and it's quite an embarassing to have to explain to users/customers we're not sure why or when the issue can be fixed.





Flow map custom visual not working

Status: Declined
by dcresp Member on ‎02-05-2018 07:34 PM

The flow map custom visual in PBI Desktop was working yesterday but does not work today. I have tried the flowmap 1.2.6 example file and can also not get this working. Everything worked fine yesterday. I expect that changes to PBI have caused this.

Status: Declined

Hi if I include a custom visual added from "My Organization" in the marketplace, when I share the report using "Publish to Web" then the custom visual doesn't appear.


In the browser console window I see the following errors:ptwbug.png









If I add the custom visual "from file" then it works fine.

Status: Accepted

I'd like to setup conditional formatting for a gantt chart, so each task is associated with a specific color. This would be based off the category that the task falls within. So as an example, any tasks associated with Phase 1 would be green, any tasks associated with Phase 2 would be orange, any tasks associated with Phase 3 would be red, so on and so forth. And as people enter in additional tasks to the phase they are involved in, those tasks would be color coded accordingly.


Can anyone help me with this? I figured out how to manually adjust each task, but I'd like to automate this process.


The visual I'm using is the gantt chart by MAQ Software, as I found this one to be the most user friendly.


Appreciate any assistance you can provide.





Status: Declined

Between Slicer should expand the size of the data box to fit the data

Status: Delivered
by maqalexh New Member ‎01-25-2018 11:13 AM - edited ‎01-26-2018 10:39 AM


I am from MAQ Software and am having an issue where the data boxes for the Between variant of the slicer visual are too small for the data I am entering. $100,000,000+ is not that uncommon of a number in the industry, but I am finding that the box cuts off the last digit, which looks a bit unrefined.


Ideally, the box would automatically fit the data, or some option to change the box width would be appreciated.

Thank you for your time.

Status: Delivered

Apps won't delete and come back

Status: Accepted
by curtisk Regular Visitor on ‎11-17-2017 02:26 PM


I tried many times to delete the App, after it has gone for a while, then

it came back up.

I have removed the reports and dataset in the workspace, it has nothing tied to the App.

Any workaround? 

Many thanks.

Status: Accepted

As of midday 9/18/2017, the card with states custom visual from OKViz stopped displaying text as specified in the 'Measure' field of the visuals pane. This is causing major headaches.


I've spoken with the visual creator who said the issue is in the Power BI code as opposed to the custom visual code. Can this be resolved? When switching the visual to the 'Table' visual, all the data remains as expected, but the Card With States visual isn't showing the text specified in the Measure field any longer. This is clearly an error. Are you working to correct this issue? Any feedback would be appreciated as we've used this visual around 1,000 times for a variety of different cases and having no text renders them useless. Thanks in advance!

Status: Accepted

After trying to amend an Infographic created in my pbix Octobers 2017 Power BI desktop release (without any issues).

I noticed that after the Jan 2018 release that the Edit designer started behaving odd. Just changing the Text drop down to be a shape started the drop down box flickering. After numerous attempts to select the Shape from the 'Mark Designer'  I tried to amend the background colour which then started a disco effect in the Mark designer. with filters and drop down boxes bouncing between choices. Which left me unable to use the Visual.


I installed the latest version of the Infographic from the store but I still have the same issue. I then tried to recreate the same Infographic but the behaviour was exactly the same in the Jan 2018 release.


I then reverted back to December 2017 Power BI Desktop and everything worked. I even tested the same pbix on the Report Server October 2017 release and again no issues.


We have used the Infographic in the business in many places so would appreciate a fix to this issue going forward.

I hope i have posted to the relevant forum as it was a Microsoft created Custom Visual. 


Replicated steps to cause the issue.

Import From store Infographic visual into a blank pbix Jan 2018 release.

'Enter Data' just a couple of test lines

I used;

Value and Country 


2 UK.


Add value to the meaure and country to the column


then click the Edit pencil icon within the visual

add a shape. I used transportation > ship


So far so good. then set Fill percentage on the shape to the 'value'


Then attempt to click back to the 'text' screen from the shape screen or try and change the Non-Value Color. 


this is where everything seems to behave odd on the machines I have tested with Jan 2018 release.





Status: Delivered

Hi all,

I'm experiencing issues with the image grid custom viz ( when connecting in live mode to multidimensional cube i put the imag url as per documentation and the viz is blank.

On the other hand if I import data from the same mutidimensional cube the same columns and measures it renders the images without any issues.


This issue arrised right after I installed the Jan update of PBI.


Someone else also experiencing the same problem?

Any suggestions?

Status: Delivered

I have a table with a latitude and longitude column. When I use the standard map visual I can use the Average of both. When I try to do this with the Eris Arcgis map visual it gives me an error. If I recall correctly this used to work some time ago. Is this in issue or am I doing something wrong? Left is the standard Map visual en on the right you see the Esri Arcgis visual.



text box - font size change issue

Status: New
by slumpkin Frequent Visitor on ‎01-08-2018 11:46 AM

In my text boxes, for some reason, powerBI will automatically change the font size of sentences within my text box after I have already set the proper size. Usually this happens after I have saved my work and if I change report pages and then return to the original page. Sometimes it doesn't allow me to change the font size at all.


Why does this happen? Is it a glitch? Please fix it as it's quite a hassle to keep going in and editing it each time or let me know if something is wrong on my end



I found this note on another forum:

"As confirmed by the Product Team, there is a design change(all visuals will group together as a single image on a slide now) on the export to PowerPoint feature recently. And the documentation on this feature will be updated to reflect the design change."


This has completely broken our corporate workflow.  We use the images from Power BI to create all sort of Leadership report.  It was already a headache enough to have to export to PowerPoint to retrieve images that aren't degraded.  But now, the images are all grouped into one, with a white background betwee images, and is causing all sorts of 'breaks' in how we use our images from Power BI.


There wasn't any notice about this change.  Can someone please explain why this was done, and if it will revert back?  Otherwise, our company will be moving to Tableau to get around this headache.

ArcGIS not working in desktop

Status: Delivered
by alejandrort Visitor ‎06-06-2017 02:00 PM - edited ‎06-07-2017 04:13 PM

The ArcGIS map visual was working fine yesterday but now it doesn´t even load, it just appears blank (neither the Esri logo nor the loading bars appear on the visual). I was wondering if there is some solution for this or if it´s just a temporary thing due to some update. 


PS: I have the latest update (May 2017) installed and I`ve already tried clearing my data cache in options and disabling the ArcGIS preview, closing the pbi file and opening it again; Nothing seems to work.

Status: Delivered

Image link: 




I have pasted a link to the image above, I could not embed it for some reason.


I am pretty new to PowerBI, so be nice. I have loaded some geographical data against the UK using a postcode file on a map.


I get a yellow warning error bar at the bottom of the ESRI/ ARCGIS map that tells me: "Failed to Locate 23 Features".


I cannot work out how to interrogate, review or fix these 'features'.


It would be really helpful if error reporting was able to be scrutinised a lot more clearly for a novice like myself.


Any comments and support would be welcome. 


Many thanks,




Status: Needs Info

Cannot publish any report

Status: Accepted
by sam1220 Frequent Visitor on ‎05-10-2017 03:26 AM

Doens't matter which group or even own workspace upload it. Keep getting this error.



Can anyone inform me about this? Is it because I reached a limit of publishes per day?

Status: Accepted



I'm unable to import the card browser visual on Web version of Power BI. I have used this visual on my desktop Power BI and when I publish it to web I can not see any visual.


I have tried to import from store and also as a downloaded file on local machine and it does not work. It says that its importing and then nothing happens.


This particular custom visual is published by Microsoft and I hope I can get some help here. Any help is much appreciated. 


Here is the link of the custom visual I'm trying to import:


Thank you.


Status: Accepted


After July 2017 service update, the configuration done for Smart filter got replaced by default settings in PowerBI service. Changes and format done for smart filter has been gone, it is affecting all our reports.


Behaviour of the filter has also been changed,


1. On selection of drop down list, two filters get opened parallely.  To close the list we have to click the drop down list again

2. On setting of "Send to back", while clicking drop down list is going behind the visual before selecting the values

3. On setting of "Bring to front", it will hide other visual behind no transperncy was there.







Could you please check the bug at the earliest??

Status: Accepted



after installing the July upgrade, our Sankey diagrams in PI Desktop changed their appearance: The link thickness and node sizes seem mostly random and independent of the weight assigned to each link.



In the graphic above for example, the link to b1 is far less then half as thick as the link to b2, even though the weight is exactly half. This happens with all kinds of combinations and ways to calculate the link weights. Before the July upgrade, I didn't have this issue.


A solution for this issue would be highly appreciated! Right now our Sankey diagrams are useless because of the change.





Status: Accepted
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