New Idea

Hi if I include a custom visual added from "My Organization" in the marketplace, when I share the report using "Publish to Web" then the custom visual doesn't appear.


In the browser console window I see the following errors:ptwbug.png









If I add the custom visual "from file" then it works fine.

Status: Accepted

Hi everyone,


Since the latest PBI service update the Chiclet visual is not working within published reports. The issue has been raised in the Community forum but yet to be resolved:


From initial testig this is what we have found:

 - various versions of the visual work within PBI Desktop (also variety of versions) but whenever published doesn't work as it should

 - when published online the visual doesn't refresh the other affected visuals (instead it either does nothing, displays the wrong information, or requires a different visual to be clicked before it is refreshed)

 - only under one circumstance were we able to get it published correctly (that was to an account we created years ago in O365 - all other accounts, including new accounts created in O365 today, fail to load the visual properly)

 - the visual works fine within the Windows 10 PBI App

 - the issue (that we have kown about) has been ongoing for the past few days - corresponding with the latets PBI Service update


Any help would be much appreciated as we have over 50+ reports using this visual and it's quite an embarassing to have to explain to users/customers we're not sure why or when the issue can be fixed.





Flow map custom visual not working

Status: Declined
by dcresp Member on ‎02-05-2018 07:34 PM

The flow map custom visual in PBI Desktop was working yesterday but does not work today. I have tried the flowmap 1.2.6 example file and can also not get this working. Everything worked fine yesterday. I expect that changes to PBI have caused this.

Status: Declined

Between Slicer should expand the size of the data box to fit the data

Status: Delivered
by maqalexh New Member ‎01-25-2018 11:13 AM - edited ‎01-26-2018 10:39 AM


I am from MAQ Software and am having an issue where the data boxes for the Between variant of the slicer visual are too small for the data I am entering. $100,000,000+ is not that uncommon of a number in the industry, but I am finding that the box cuts off the last digit, which looks a bit unrefined.


Ideally, the box would automatically fit the data, or some option to change the box width would be appreciated.

Thank you for your time.

Status: Delivered

After trying to amend an Infographic created in my pbix Octobers 2017 Power BI desktop release (without any issues).

I noticed that after the Jan 2018 release that the Edit designer started behaving odd. Just changing the Text drop down to be a shape started the drop down box flickering. After numerous attempts to select the Shape from the 'Mark Designer'  I tried to amend the background colour which then started a disco effect in the Mark designer. with filters and drop down boxes bouncing between choices. Which left me unable to use the Visual.


I installed the latest version of the Infographic from the store but I still have the same issue. I then tried to recreate the same Infographic but the behaviour was exactly the same in the Jan 2018 release.


I then reverted back to December 2017 Power BI Desktop and everything worked. I even tested the same pbix on the Report Server October 2017 release and again no issues.


We have used the Infographic in the business in many places so would appreciate a fix to this issue going forward.

I hope i have posted to the relevant forum as it was a Microsoft created Custom Visual. 


Replicated steps to cause the issue.

Import From store Infographic visual into a blank pbix Jan 2018 release.

'Enter Data' just a couple of test lines

I used;

Value and Country 


2 UK.


Add value to the meaure and country to the column


then click the Edit pencil icon within the visual

add a shape. I used transportation > ship


So far so good. then set Fill percentage on the shape to the 'value'


Then attempt to click back to the 'text' screen from the shape screen or try and change the Non-Value Color. 


this is where everything seems to behave odd on the machines I have tested with Jan 2018 release.





Status: Delivered

Hi all,

I'm experiencing issues with the image grid custom viz ( when connecting in live mode to multidimensional cube i put the imag url as per documentation and the viz is blank.

On the other hand if I import data from the same mutidimensional cube the same columns and measures it renders the images without any issues.


This issue arrised right after I installed the Jan update of PBI.


Someone else also experiencing the same problem?

Any suggestions?

Status: Delivered

I have a table with a latitude and longitude column. When I use the standard map visual I can use the Average of both. When I try to do this with the Eris Arcgis map visual it gives me an error. If I recall correctly this used to work some time ago. Is this in issue or am I doing something wrong? Left is the standard Map visual en on the right you see the Esri Arcgis visual.



text box - font size change issue

Status: New
by slumpkin Frequent Visitor on ‎01-08-2018 11:46 AM

In my text boxes, for some reason, powerBI will automatically change the font size of sentences within my text box after I have already set the proper size. Usually this happens after I have saved my work and if I change report pages and then return to the original page. Sometimes it doesn't allow me to change the font size at all.


Why does this happen? Is it a glitch? Please fix it as it's quite a hassle to keep going in and editing it each time or let me know if something is wrong on my end



Apps won't delete and come back

Status: Accepted
by curtisk Regular Visitor on ‎11-17-2017 02:26 PM


I tried many times to delete the App, after it has gone for a while, then

it came back up.

I have removed the reports and dataset in the workspace, it has nothing tied to the App.

Any workaround? 

Many thanks.

Status: Accepted

As of midday 9/18/2017, the card with states custom visual from OKViz stopped displaying text as specified in the 'Measure' field of the visuals pane. This is causing major headaches.


I've spoken with the visual creator who said the issue is in the Power BI code as opposed to the custom visual code. Can this be resolved? When switching the visual to the 'Table' visual, all the data remains as expected, but the Card With States visual isn't showing the text specified in the Measure field any longer. This is clearly an error. Are you working to correct this issue? Any feedback would be appreciated as we've used this visual around 1,000 times for a variety of different cases and having no text renders them useless. Thanks in advance!

Status: Accepted

I found this note on another forum:

"As confirmed by the Product Team, there is a design change(all visuals will group together as a single image on a slide now) on the export to PowerPoint feature recently. And the documentation on this feature will be updated to reflect the design change."


This has completely broken our corporate workflow.  We use the images from Power BI to create all sort of Leadership report.  It was already a headache enough to have to export to PowerPoint to retrieve images that aren't degraded.  But now, the images are all grouped into one, with a white background betwee images, and is causing all sorts of 'breaks' in how we use our images from Power BI.


There wasn't any notice about this change.  Can someone please explain why this was done, and if it will revert back?  Otherwise, our company will be moving to Tableau to get around this headache.



I'm unable to import the card browser visual on Web version of Power BI. I have used this visual on my desktop Power BI and when I publish it to web I can not see any visual.


I have tried to import from store and also as a downloaded file on local machine and it does not work. It says that its importing and then nothing happens.


This particular custom visual is published by Microsoft and I hope I can get some help here. Any help is much appreciated. 


Here is the link of the custom visual I'm trying to import:


Thank you.


Status: Accepted

ArcGIS not working in desktop

Status: Delivered
by alejandrort Visitor ‎06-06-2017 02:00 PM - edited ‎06-07-2017 04:13 PM

The ArcGIS map visual was working fine yesterday but now it doesn´t even load, it just appears blank (neither the Esri logo nor the loading bars appear on the visual). I was wondering if there is some solution for this or if it´s just a temporary thing due to some update. 


PS: I have the latest update (May 2017) installed and I`ve already tried clearing my data cache in options and disabling the ArcGIS preview, closing the pbi file and opening it again; Nothing seems to work.

Status: Delivered

Image link: 




I have pasted a link to the image above, I could not embed it for some reason.


I am pretty new to PowerBI, so be nice. I have loaded some geographical data against the UK using a postcode file on a map.


I get a yellow warning error bar at the bottom of the ESRI/ ARCGIS map that tells me: "Failed to Locate 23 Features".


I cannot work out how to interrogate, review or fix these 'features'.


It would be really helpful if error reporting was able to be scrutinised a lot more clearly for a novice like myself.


Any comments and support would be welcome. 


Many thanks,




Status: Needs Info

Cannot publish any report

Status: Accepted
by sam1220 Frequent Visitor on ‎05-10-2017 03:26 AM

Doens't matter which group or even own workspace upload it. Keep getting this error.



Can anyone inform me about this? Is it because I reached a limit of publishes per day?

Status: Accepted


After July 2017 service update, the configuration done for Smart filter got replaced by default settings in PowerBI service. Changes and format done for smart filter has been gone, it is affecting all our reports.


Behaviour of the filter has also been changed,


1. On selection of drop down list, two filters get opened parallely.  To close the list we have to click the drop down list again

2. On setting of "Send to back", while clicking drop down list is going behind the visual before selecting the values

3. On setting of "Bring to front", it will hide other visual behind no transperncy was there.







Could you please check the bug at the earliest??

Status: Accepted

Hierarchy Slicer broken

Status: Delivered
by rivas_luis_scan Frequent Visitor on ‎10-10-2017 09:37 AM

Hello everyone, Since yesterday (Oct, 9th) I had an issue with the same custom visual.

I got the issue on Web Service (which is fixed deleting browser history) and Power BI Desktop which is still present. I already reinstalled the last version of Power BI Desktop available and didnt work. I am attaching a screenshot,


Could you guys please help me?


Best Regards





Status: Delivered

Card with states visual - Data label issue

Status: New
by Sivasuba1 Frequent Visitor on ‎09-19-2017 06:28 PM

Does anyone facing the problem when using Card with States by OKViz?


The date label is not working after the cube refresh this morning. The color of data label should be red but it shows as green. This was working fine since Monday. I have read thru various issues report about this visual - we dont have text display issues for this but the data label color is mixed up


Do we need to change any settingStates setting.png


I am not sure what is causing this problem. Please do let me know as it's impact lot of users. 



Slicers do not highlight anymore

Status: Accepted
by edequier Visitor on ‎05-21-2017 08:15 PM


The selection on horizontal slicers is almost invisible for a few days ! Can you please have a look at this issue ?!


Status: Accepted

Hello everybody,


I dowloaded the last update of Power BI of this month today morning, and suddunley I found that the description shown with any DAX formula when creating a new calculated measure is written with a strange langage, let's say it is like a crypted langage.
It is joined a screenshot that shows the case.
Could anybody explain what is matter with Power BI.



 Sans titre.png

Status: Accepted
Idea Statuses