New Idea

Hi everyone,


Since the latest PBI service update the Chiclet visual is not working within published reports. The issue has been raised in the Community forum but yet to be resolved:


From initial testig this is what we have found:

 - various versions of the visual work within PBI Desktop (also variety of versions) but whenever published doesn't work as it should

 - when published online the visual doesn't refresh the other affected visuals (instead it either does nothing, displays the wrong information, or requires a different visual to be clicked before it is refreshed)

 - only under one circumstance were we able to get it published correctly (that was to an account we created years ago in O365 - all other accounts, including new accounts created in O365 today, fail to load the visual properly)

 - the visual works fine within the Windows 10 PBI App

 - the issue (that we have kown about) has been ongoing for the past few days - corresponding with the latets PBI Service update


Any help would be much appreciated as we have over 50+ reports using this visual and it's quite an embarassing to have to explain to users/customers we're not sure why or when the issue can be fixed.





Apps won't delete and come back

Status: Accepted
by curtisk Frequent Visitor on ‎11-17-2017 02:26 PM


I tried many times to delete the App, after it has gone for a while, then

it came back up.

I have removed the reports and dataset in the workspace, it has nothing tied to the App.

Any workaround? 

Many thanks.

Status: Accepted



I'm unable to import the card browser visual on Web version of Power BI. I have used this visual on my desktop Power BI and when I publish it to web I can not see any visual.


I have tried to import from store and also as a downloaded file on local machine and it does not work. It says that its importing and then nothing happens.


This particular custom visual is published by Microsoft and I hope I can get some help here. Any help is much appreciated. 


Here is the link of the custom visual I'm trying to import:


Thank you.


Status: Accepted

As of midday 9/18/2017, the card with states custom visual from OKViz stopped displaying text as specified in the 'Measure' field of the visuals pane. This is causing major headaches.


I've spoken with the visual creator who said the issue is in the Power BI code as opposed to the custom visual code. Can this be resolved? When switching the visual to the 'Table' visual, all the data remains as expected, but the Card With States visual isn't showing the text specified in the Measure field any longer. This is clearly an error. Are you working to correct this issue? Any feedback would be appreciated as we've used this visual around 1,000 times for a variety of different cases and having no text renders them useless. Thanks in advance!

Status: Accepted

Hierarchy Slicer broken

Status: Delivered
by rivas_luis_scan Frequent Visitor on ‎10-10-2017 09:37 AM

Hello everyone, Since yesterday (Oct, 9th) I had an issue with the same custom visual.

I got the issue on Web Service (which is fixed deleting browser history) and Power BI Desktop which is still present. I already reinstalled the last version of Power BI Desktop available and didnt work. I am attaching a screenshot,


Could you guys please help me?


Best Regards





Status: Delivered

Card with states visual - Data label issue

Status: New
by Sivasuba1 Frequent Visitor on ‎09-19-2017 06:28 PM

Does anyone facing the problem when using Card with States by OKViz?


The date label is not working after the cube refresh this morning. The color of data label should be red but it shows as green. This was working fine since Monday. I have read thru various issues report about this visual - we dont have text display issues for this but the data label color is mixed up


Do we need to change any settingStates setting.png


I am not sure what is causing this problem. Please do let me know as it's impact lot of users. 



ArcGIS not working in desktop

Status: Delivered
by alejandrort Visitor ‎06-06-2017 02:00 PM - edited ‎06-07-2017 04:13 PM

The ArcGIS map visual was working fine yesterday but now it doesn´t even load, it just appears blank (neither the Esri logo nor the loading bars appear on the visual). I was wondering if there is some solution for this or if it´s just a temporary thing due to some update. 


PS: I have the latest update (May 2017) installed and I`ve already tried clearing my data cache in options and disabling the ArcGIS preview, closing the pbi file and opening it again; Nothing seems to work.

Status: Delivered


After July 2017 service update, the configuration done for Smart filter got replaced by default settings in PowerBI service. Changes and format done for smart filter has been gone, it is affecting all our reports.


Behaviour of the filter has also been changed,


1. On selection of drop down list, two filters get opened parallely.  To close the list we have to click the drop down list again

2. On setting of "Send to back", while clicking drop down list is going behind the visual before selecting the values

3. On setting of "Bring to front", it will hide other visual behind no transperncy was there.







Could you please check the bug at the earliest??

Status: Accepted

Image link: 




I have pasted a link to the image above, I could not embed it for some reason.


I am pretty new to PowerBI, so be nice. I have loaded some geographical data against the UK using a postcode file on a map.


I get a yellow warning error bar at the bottom of the ESRI/ ARCGIS map that tells me: "Failed to Locate 23 Features".


I cannot work out how to interrogate, review or fix these 'features'.


It would be really helpful if error reporting was able to be scrutinised a lot more clearly for a novice like myself.


Any comments and support would be welcome. 


Many thanks,




Status: Needs Info

Cannot publish any report

Status: Accepted
by sam1220 Frequent Visitor on ‎05-10-2017 03:26 AM

Doens't matter which group or even own workspace upload it. Keep getting this error.



Can anyone inform me about this? Is it because I reached a limit of publishes per day?

Status: Accepted

My data table only has zip codes in Michigan and Indiana.  When I map these zip codes in Esri's ArcGIS desktop software, the display is correct.  When I map the customers by zip code in PowerBI, I see zip codes in Montana and other states where I know that there is no data.  When I map the customers by county ID, the map is correct.  When I map the customers by latitude and longitude, all of the records are in Michigan or Indiana.  The problem seems to be specifically related to how PowerBI is interpreting the US zip codes.

Status: Accepted

Bug Bing Maps Brazilian Locations

Status: Accepted
by glaucokiss Visitor on ‎08-09-2017 05:14 AM

Hello, I have a problem with location of Bing Map in Power BI Desktop. I'm using data about brazilian locations, and I found a problem with a city called "Bragança Paulista", this city stay in "São Paulo" state, when I use the combination: "City, State, Country" the city is not shown on the map, but if I use the combination "City, Country" the city is showed.

I can't use in my scenario this last combination: "city, state", because I have cities with the same name in differents states Smiley Sad

Someone has some tip to help me please.

Best Regards,

Status: Accepted

Slicers do not highlight anymore

Status: Accepted
by edequier Visitor on ‎05-21-2017 08:15 PM


The selection on horizontal slicers is almost invisible for a few days ! Can you please have a look at this issue ?!


Status: Accepted

Hello everybody,


I dowloaded the last update of Power BI of this month today morning, and suddunley I found that the description shown with any DAX formula when creating a new calculated measure is written with a strange langage, let's say it is like a crypted langage.
It is joined a screenshot that shows the case.
Could anybody explain what is matter with Power BI.



 Sans titre.png

Status: Accepted



after installing the July upgrade, our Sankey diagrams in PI Desktop changed their appearance: The link thickness and node sizes seem mostly random and independent of the weight assigned to each link.



In the graphic above for example, the link to b1 is far less then half as thick as the link to b2, even though the weight is exactly half. This happens with all kinds of combinations and ways to calculate the link weights. Before the July upgrade, I didn't have this issue.


A solution for this issue would be highly appreciated! Right now our Sankey diagrams are useless because of the change.





Status: Accepted

I noticed today that ALL of my attribute slicers are now set to 'highlight' other visuals rather than 'filter' them. I didn't make this change. They have been set to filter for 2 months. Perhaps this was triggered by the January update? Lots of rework involved to set them up to filter again.

Status: Needs Info

Timeline slicer including extra day

Status: Delivered
by bahlvin Frequent Visitor on ‎07-10-2017 03:53 PM

Hey folks,

Just noticed that the Timeline Slicer is for some reason including the first day of the next this the expected behavior? This seems to be happening for all of the granularities. I'm using the latest version available on the Store: 1.3.21


Example 1: Selecting a single day, but a simple table view of data shows two days:



Example 2: Similar issue when selecting a single week: Two sundays included:


Status: Delivered

Timeline Slicer Issue

Status: New
by maddy Regular Visitor on ‎12-18-2016 07:21 AM



Between option on dates is not working on timeline custom visual nor in timeline slicer once we import data from direct query. 




Table Matrix Background Color

Status: New
by danielbyerley Frequent Visitor on ‎06-22-2017 02:19 PM

In the attached picture, these two tables have the same color gray visual background on a black page background. The former has the default background color (no color) for all of the headers and values. The latter has the rows, columns, and values formatted as the same color as the desired visual background.


With the first table, it would be nice to have the Header/Value default color resort to the desired background color, rather than "Seeing through" to the page background color.


Currently, to have desired Table Background color, Several formatting options must first be changed for each table. Especially very helpful is the desired visual background has any transparency value % (as the same transparency % is not offered in header/value formatting).


Table Background.PNG

So I've been trying to sign up for about 3 weeks now, and I keep getting the same error message "Sorry, that didn't work. There's a problem on our end. We're working on it, so try again later."

This problem has been persistant for 3 weeks and I'd like to sign up so I can buy PRO and continue. 
I signed up, got the verification code, put it into the field and continued. |





Status: Needs Info
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