New Idea

All of the sudden (perhaps after the April 2017 update?), any dashboards we share out-of-tenant from Power BI Web are missing the tabs along the bottom to switch between the different reports in that dashboard.  

We tested with in-tenant sharing and it works fine - only an issue when shared externally.   

 

We tried creating a new dashboard from scratch with 2 simple tabs and published out of tenant - same issue.  All tabs are just gone!  

 

 

By the way, I did see a similar thread (http://community.powerbi.com/t5/Issues/Report-tabs-missing-on-shared-dashboard/idi-p/150884) but it seems too different from what we're experiencing.  In that case, 3 out of 5 tabs disappeared and it happened when shared internally or externally.  Our issue happens only when sharing externally.  Perhaps the same issue.

 

We noticed a warning on the client side that only appears when looking at it out-of-tenant - this may be related to what's happening or perhaps not:

/13.0.1700.1783/scripts/ai.0.js:1 AI: USRACT_StringValueTooLong message:"string value is too long. It has been truncated to 1024 characters." props:"{value:Error: [$injector:unpr]

http://errors.angularjs.org/1.5.9/$injector/unpr?p0=%24templateCacheProvider%20%3C-%20%24templateCac... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:25... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:62... at Object.d [as get]

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:62... at d

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at e

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at Object.invoke

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.depen}"

u.warnToConsole @ /13.0.1700.1783/scripts/ai.0.js:1

There seems to be other issues with PBI of late (data failed to load when first opening a dashboard) so perhaps the tabs missing are part of a bigger problem.  However, for now that is the problem that is getting in the way of us delivering analytics to our clients.

 

Any help would be greatly appreciated!

 

 

-Caleb

 

P.S. We had another issue with out-of-tenant dashboards where the Export Data just didn't work for them.  It was eventually fixed, but I'm beginning to wonder whether or not out-of-tenant sharing is the red-headed-stepchild of the PBI feature set.  It could certainly use a little more testing with each release...while I love the pace of innovation of PBI this isn't the first time that something in this dark, scary corner of PBI was broken and our clients were impacted.  Food for thought if this post happens to cross into any PBI QA LOS.

 

Status: Delivered
0 Kudos

unable to create account

Status: Needs Info
by AleksandrS Occasional Visitor on ‎04-04-2017 08:27 AM

Dear colleagues,
I am unable to create account.
If I enter my email Aleksandr.Sarapkin@site.com then system says "account is done", but not understand my password.
If I try repair PW the system says "unknown login".
It's vicious circle!
I can send some screenshots, but I don't know how to attach the file.

 

Could you please reset password for login Aleksandr.Sarapkin@site.com, or just delete this account (Aleksandr.Sarapkin@site.com) and I try registry again.

Thanks in advance!

 

Regards,
Alexander
Aleksandr.Sarapkin@sunpharma.com

Status: Needs Info
0 Kudos

Whenever we share the dashboard , we are not able to have the dashboard coming up immediately for the shared users . They haev to signout and again sign in multiple times before they can get the dashboard working .

Status: Delivered

Publish option does not work anymore

Status: Delivered
by mikejarod Frequent Visitor on ‎01-11-2017 02:07 AM

Since today 2017-1-11 I cannot update ANY of my PowerBI reports anymore. Tried 6 different ones.

Using the publish option gives me the "replacing dataset" message, and after that the publishing icon just keeps on spinning.

After 1 hour I dont get any error message.

 

The reports I want to update use directquery to our database, as well as no direct connectivity / upload data to service. The reports are published through the "publish to web" option into an application. It is not an option for us to delete the reports and upload them again because the weblinks will change and then we need to update the application.

 

What I really dont like is that some of the reports that I cannot update anymore, now show versions of the reports online that I uploaded over 2 months ago! I dont like that Microsoft keeps my historic reports for security reasons.

Status: Delivered
0 Kudos

Hello,

 

I'm not sure if this is an isolated incident or if anyone else is experiencing similar issues with Power BI Service. Whenever I attempt to manually refresh my dataset, I receive the expected 'Preparing to Refresh' dialogue in the top right corner of my window. Then after that, it just stops without ever completing the refresh attempt. I don't get a failure message or an invalid credentials message like I was receiving when issues last arose earlier this month. Any insight would be appreciated!

 

doesnt_refresh_bi.png

 

 

Status: Needs Info
0 Kudos

We are using a connection (DirectQuery) with  Amazon Redshift.

We built a prototype function in queryEditor that would keep only N rows, with N=3; in particulare we used the function Table.FirstN. In the queryEditor it works fine, but if we try to see this table in an object as “matrix” in the Visualization pane, we have the following error: "Cant display the visual", "OLE DB or ODBC erro: we couldn't fold the expressioon to the data source."

How can we fix it? 

Status: Needs Info
0 Kudos

The São Paulo and the Rio de Janeiro cities are showed in the wrong place on power map. All the other cities are showed at right place. I changed the name but it is now working, what else can I do?

Status: Needs Info
0 Kudos

Hi,

 

We are trying to concatenate a number and character string in power BI desktop DQ.

 

The functions CONCATENATE, FORMAT does not work in DQ mode, nor does the merging of column in edit query mode.

 

Please let us know if anyone has a resolution.

Status: Accepted
0 Kudos

Hi,

We are using the Power BI phone app to view both reports (formatted for phone view) and dashboards.  

 

When viewing a dashboard on a phone, we are having a problem with data on the left getting slightly cut off (ie, 8s look like 3s).  It is not cut off when viewing the same data tiles as a report.

Other details:

- Browser is Mac / Chrome
- Only happens in dashboard view

- In dashboard view, it cuts off on every page viewed
 
Any help would be appreciated.  
 
Thanks!
Sally
Status: Needs Info
0 Kudos

Slicer not properly filtering data

Status: Needs Info
by alvarobrett Occasional Visitor on ‎06-06-2017 12:59 PM

Bad FilteringBad FilteringI'm building a dashboard with several reports comming from different SQL queries.

This data contains several values, and a few common ones like Location (e.g. London, New York), Country and Date.

I structured all tables to relating them separatelly (when applicable) to Location and Date. Then I've associated the Location to a Country source table.

All reports are working fine, but recently I've added one with service times for machines in these locations. And to my surprise the Slicers supposed to filter the locations and Countries, let some data in the report even after filtering both of them, as shown in the image. Coincidentally or not, all the not filtered results (red) have the same sum of time or quantity as the correct ones (green).

 

Do anyone have any idea?

 

 

Status: Needs Info
0 Kudos

Hi all,

How can I remove title and subtitle from a dashboard? I edit the dashboard, uncheck the 'Display Title and Subtitle' button and click Apply. However, nothing happens. If I try to edit the dashboard again, the Apply button becomes greyed out and I cannot change anything for that dashboard anymore.

Anyone else experiencing this issue as well?

Greets,
Guclu

Status: Accepted
0 Kudos

Hi,

 

I'm trying to export data using the option underlying, starts as exporting and then it gives error.

 

 "Error Exporting data

Sorry, we couldn't export your visual data right now.

Please try again later."

 

but if I use the summarize version it works fine!

 

Please check this.

 

Thanks.

Status: Needs Info
0 Kudos

While importing the Microsoft Sample "Customer Profitability Sample", via Get Data > Samples, I'm getting this error:

 

2017-03-29 20_10_46-Clipboard.png

Status: Needs Info
0 Kudos

When i click the arrow on the row headers to reorder them in the new visual it does not work, I have to revert back to the old style to acheive this.

 

Thanks

C

Status: Needs Info
0 Kudos

Switching Accounts to Publish

Status: Needs Info
by MWalje Frequent Visitor ‎04-07-2017 06:19 AM - edited ‎04-07-2017 02:14 PM

Every time I republish a dashboard with updates to the data I am forced to go up to my account and choose, switch account and re-log in. If I try to just publish without re-logging in by switching accounts it tells me the dashboard is already published to that location, and I do not have the option to replace it. This error isn't a huge deal, but when you have 30 dashboards that have to be updated, it gets rather obnoxious. 

fennmapforweb_enl-d370f6dc4b541a2e150cbce04b419a03068d9679-s1400.jpg

Status: Needs Info
0 Kudos

For the last few months, all users I have shared my dashboards with have had easy access. Today, however, all users outside of my organization can no longer successfully view the underlying reports within the dashboards. The dashboard is viewable and selectable, but the tabs in the reports fail to appear. All users in my organization have no issues. I have not changed any security settings, so I am not sure how to approach this issue. Any advice would be greatly appreciated. Thanks!

Status: Accepted
0 Kudos

Hi

 

Following the changes on 1st June, several of our users who logged in within the timeframe to be eligible for the 12 month trial are reporting that they only get the 60-day option.  Please could someone confirm what I can do about this?

 

Thanks

Status: Accepted
0 Kudos

It seems there is an issue with the PowerBI apps - when a dashboard is in a full screen mode, clicking on a tile does not open the report related to the tile.

Status: Accepted
0 Kudos

64 bit Windows 10 Pro Version: 1607 : 14393.1198

PowerBI App Version: 3217.30601.1169.0

SSRS PowerBI : 14.0.600.286 (June 2017)

 

using the same user account

 

When using the app on a Windows 10 laptop the locally hosted powerbi reports are not visible.

I can see KPI and Mobile reports but not PowerBI.

Conenctions to the Online reports held in cloud appear fine

I have access to an iPad and iPhone and both are able to view the locally hosted reports without issue.

Access from a web browser is fine.

 

any ideas?

Status: Accepted
0 Kudos

For a while, I and others were having issues re-uploading our reports after refreshing the data. We would get an error that it couldn't be uploaded because it already existed. The only fix was to go up to the account link, select switch account, and sign back into the same account. It would then give the option to replace the existing data, and would upload fine. The June update appeared to have fixed this problem. Until today. 

 

I am now getting a new error message. The error is the wrong error message. It has nothing to do with what it says. 

pbi error.JPG

 

Again, the actual error has nothing to do with what it says. It has effectively replaced the error I used to receive, saying that the report already existed, and not giving me the option to replace it. The fix is the same. I tried looking for issues with reference tables, and this happens with any and all of my reports. My relationships are fine. There is no reference error. If I select my account, choose the option to switch accounts, and sign back into the same account, I have the option once again to replace the data, and the data is uploaded properly and the report functions just fine on the web portal. 

 

The error report is erroneous, and while I can live with the work around, it is massively time consuming given the number of reports I publish and update on a weekly basis. 

Status: Needs Info
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