New Idea

Dashboard Tile Content Can't Load

Status: New
by Andreia Visitor Wednesday - last edited Wednesday

Hi,

 

When I open the dashboard I get prompt with this errors in only some of the tiles. After repinning the same tile from the report the error disappears. However, after a few hours the same error in the same tiles reappears. I send some snapshots of the error in question. Can you give us an ETA on this matter?

 

Thank you

 

 

 error3.PNG

Erro2.PNG

I have been trying to roll out Power BI to my organisation (it is a rather large organisation with many users all over the country) whilst our Central IT department is working through upgrading us to Power BI Premium and I have discovered a bug that the Microsoft Customer Service person who is helping me claims is by design.

 

Bug that was discovered: When I share a report via a dashboard to a new Power BI user (doesn't already have a Pro Licenses) and the user signs up for a Pro Trial to see my report, I need to cancel the invite and resend it.

 

Steps to reproduce:

  1. Create a report and publish it to a group
  2. Create a dashboard for the report and share it with a user who is not a Pro user yet
  3. Have your user sign up for the Power BI Pro Trial
  4. User will get "Sorry, we couldn't find that report" error

 

The workaround:

  1. After your user signs up for a Power BI Pro Trial (step 3 in the above), go to your dashboard and click "Cancel Invite"
  2. Resend the invite to your user

 

This works, however, it is a bug and it is creating a lot of extra work for the people who are producing / sharing reports as well as frustrations from our end users.

 

If you could fix this or assure that this will be fixed when we move to Premium, that would be really helpful in getting our users to adapt to Power BI as their new reporting tool.

 

Thank you,

-Winnie

We have an issue that our PBI file works fine but when row level security is turned on we get error messages. 

 

We have tracked it down to a caculate measure. When row level security is off this measure works fine  - 

 

CALCULATE (sum(UnitSalesValues[Sale Values]), 'UnitSalesValues'[Attribute]= "Sold prior to qtr" )

 

When row level security is turned on this measure creates the following error is the visual. If the bolded part is taken out the measure works fine. 

 

Colukn't load the data for the visal

An unexpected exception occured. 

 

This same file was working with last months version of PBI. The data in UnitSalesValues is visable with the row level security turned on and has values for "sold prior to qtr". 

 

However, even if we use last months pbix file it does not work in the PBI Embeded enviroment. 

 

This certainly seems to be an error in PBI. Further when the row level security is first turned on a black screen apears and the following program is run. 

 

c:\Program Files\Microsoft Power BI Desktop\bin\SQLDUMPER.EXE

 

 

Status: Accepted

Slicer correctly filters matrix to an empty set in the July 2017 desktop version.

In the published web version, the sliced matrix incorrectly retains pre-slice contents, seems to ignore slicer.

Slicer field is in fact table.

Status: Needs Info

Dashboard sharing Disabled for non-PRO users ?

Status: Delivered
by djnww Established Member ‎04-27-2017 05:28 AM - edited ‎04-27-2017 05:34 AM

We can no longer share a dashboard with users from our own workspace. I received the message:

"This dashboard contains Power BI Pro content. Only users that have Power BI Pro will have access to it"

 

I confirmed my fears by publishing the simplest of reports which is 100% non-pro content. There have been a few other mentions of it on the forum in the past couple of hours, but I thought I'd create an official post. 

 

1st sharing was disabled from Group Workspaces to non-pro users. Surely Microsoft has accidentally disabled ALL sharing for non-pro users ? If not, you can imagine the uproar.

 

Is anybody else facing the same problem ? 

 

Power BI clearly states that we are able to share personal dashboards with non-pro users. 

Error.PNG

 

 

Status: Delivered

We utilize out-of-tenant shared dashboards extensively and are aware of the change made yesterday to the Power BI Free service.  We've had our clients activate their free Pro trial and are using a Pro account to share out-of-tenant.

 

However, even after activation, out-of-tenant shared dashboard links are not working.  They just display the Power BI logo and it blinks continuously.  

 

I tried going to the dashboard as the owner (again, logged into a Pro account), clicking "Stop Sharing" on the dashboard and re-sharing with the client (who had activated the Pro trial) and still, they see the blinking Power BI logo.

 

Using developer tools in the browser, I see a failed XMLHttpRequest:

URL: https://wabi-us-north-central-redirect.analysis.windows.net/powerbi/invitation/dashboards/invitation...
Method: HTTPS POST

Error code: 401 (Unauthorized)

 

Looks like yesterday's switch-over broke out-of-tenant dashboards.  This seems to happen all the time, out-of-tenant sharing is very unstable and doesn't seem to be tested well enough when changes are made to the Power BI Service.  I've opened many other tickets reflecting these issues on this site.

Please let me know if you need any more details, all of our clients are dead in the water right now (even after activating the Pro trial).  @v-haibl-msft - you've been very helpful in the past on keeping me informed & updated on issues like this so wanted to proactively make you aware what's happening here.

 

Regards,

Caleb Blanton

Status: Accepted

In desktop and embedded the tooltip when hovering over a field in table or matrix is persistent.

When the report is published to .com the tip fades after 5 seconds.

 

Its particularly useful on wrapped text fields in the table to have the popup tip persist so the text can be read.

 

Can behaviour be made consistent, preferably permanent until focus changes, ideally configurable.

 

thanks

M.

Status: Accepted

All of the sudden (perhaps after the April 2017 update?), any dashboards we share out-of-tenant from Power BI Web are missing the tabs along the bottom to switch between the different reports in that dashboard.  

We tested with in-tenant sharing and it works fine - only an issue when shared externally.   

 

We tried creating a new dashboard from scratch with 2 simple tabs and published out of tenant - same issue.  All tabs are just gone!  

 

 

By the way, I did see a similar thread (http://community.powerbi.com/t5/Issues/Report-tabs-missing-on-shared-dashboard/idi-p/150884) but it seems too different from what we're experiencing.  In that case, 3 out of 5 tabs disappeared and it happened when shared internally or externally.  Our issue happens only when sharing externally.  Perhaps the same issue.

 

We noticed a warning on the client side that only appears when looking at it out-of-tenant - this may be related to what's happening or perhaps not:

/13.0.1700.1783/scripts/ai.0.js:1 AI: USRACT_StringValueTooLong message:"string value is too long. It has been truncated to 1024 characters." props:"{value:Error: [$injector:unpr]

http://errors.angularjs.org/1.5.9/$injector/unpr?p0=%24templateCacheProvider%20%3C-%20%24templateCac... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:25... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:62... at Object.d [as get]

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:62... at d

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at e

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at Object.invoke

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.depen}"

u.warnToConsole @ /13.0.1700.1783/scripts/ai.0.js:1

There seems to be other issues with PBI of late (data failed to load when first opening a dashboard) so perhaps the tabs missing are part of a bigger problem.  However, for now that is the problem that is getting in the way of us delivering analytics to our clients.

 

Any help would be greatly appreciated!

 

 

-Caleb

 

P.S. We had another issue with out-of-tenant dashboards where the Export Data just didn't work for them.  It was eventually fixed, but I'm beginning to wonder whether or not out-of-tenant sharing is the red-headed-stepchild of the PBI feature set.  It could certainly use a little more testing with each release...while I love the pace of innovation of PBI this isn't the first time that something in this dark, scary corner of PBI was broken and our clients were impacted.  Food for thought if this post happens to cross into any PBI QA LOS.

 

Status: Delivered

Publish Error from PowerBI Desktop

Status: Accepted
by pbillava Frequent Visitor on ‎05-10-2017 04:27 AM

HI,

After latest update of PowerBI. There is error when I click on Publish from PowerBI Desktop

Error.png

Status: Accepted

Slicer font color bug (for selected slice)

Status: New
by cmauricio Occasional Visitor on ‎05-20-2017 09:54 AM

A few days ago, my slicers layout got ruined: because its not possible to configure font and background color for either selected and unselected slices, we can only use force "default" colors for slicers.

 

I have a couple of horizontal orientation slicers. Dark grey as background color and white as foreground, right? Nope. Dark grey as background color, black as foreground color...

 

PowerBI Desktop - Dark Grey & white -> perfect

1.png

 

 

 

Published link (web) - Dark grey & black -> wrong

2.png

 

How can i solve this? Even better, when will we all be able to set colors for background and foreground (selected slices)?

 

Thanks!

 

 

 

Firefox OSCP Check: Secure Connection Failed

Status: Delivered
by veganz Occasional Visitor on ‎05-29-2017 01:01 AM

Hi,

 

me and my collegues receive the following error message in Firefox 53.0.3 when we try to access the PowerBI App by the domain https://app.powerbi.com/

 

 

Secure Connection Failed

An error occurred during a connection to app.powerbi.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

 

This does not happen with Chrome or the Internet Explorer.

 

Please check the server certificate of this domain or report this issue to the responsible department.

 

Thanks and best regards,

Marcus

 

Status: Delivered

Capture1.PNGCapture2.PNG

 

When i click on See Records option from the Column Chart, i was able to go to the see records view

 

But, i am unable to export the data into excel.

 

I was able to see this option couple of days back

 

 

Status: Needs Info

Hi, 

A few days ago i noticed that the colours of the highlighted filters become different afther being published. I've checked and the system is updated, including pbi desktop.

 

On the pbi desktop app this is how it looks a filter with the highlighted 2016:

1.PNG

After being published, the highlighted 2016 looks like this:

2.PNG

Somehow, all filters based on this visual in every dashboard have the same error, but the filter works. 

Thanks

Status: Delivered

BUG - Selection Controls PowerBI Cloud

Status: Delivered
by DataGuy2016 Regular Visitor on ‎05-18-2017 03:28 AM

Hi

 

Somebody turned off the SELECTION controls on the BI Cloud.

 

Attached capture shows a selection box.  But if you click on the box, it no longer gets highlighted.

 

This is new.  Whatever change was made only happened in the past few hours.

 

Can you please fix it?

 

 

Capture.JPG

 

Status: Delivered

So I've been trying to sign up for about 3 weeks now, and I keep getting the same error message "Sorry, that didn't work. There's a problem on our end. We're working on it, so try again later."

This problem has been persistant for 3 weeks and I'd like to sign up so I can buy PRO and continue. 
I signed up, got the verification code, put it into the field and continued. |

Help?

 

Erico

 

Status: Needs Info

Not sure if this is related to the data refresh issue, but starting yesterday I have two different external customers (both in California) that view different dashboards.  They are able to get to the dashboard frames, however get an error stating that "something went wrong.. unable to load the data model".

 

Anyone else experienceing this with external users?

 

Our data is on prem, we use the personal gateway, and the external customers are using the link provided in the original MSFT email I shared with them.

 

Thanks,

 

Status: Needs Info

I have several text tiles on my Dashboard. I made some changes to the text content and styling and saved them, and the save appeared to work. However, when I navigated away from the dashboard and returned to it, the changes had been reverted. I checked with collaborators and no one else had even been on that dashboard at that time.

Status: Accepted

Pro Roll out Issue

Status: Needs Info
by huskh01 Frequent Visitor on ‎06-06-2017 01:34 AM

Pro License should not be given to all the users, this should be restricted. Please take back the roll out that happened on 1st June 2017. It affected many users.

Status: Needs Info

I am trying to access data that was shared with me from outside of my company, but all I see is a blinking Power BI logo that doesn't go away.  I started the free trial for Power BI Pro and it did not fix the issue.  I've tried logging out, and the user sent me another link, but still nothing.

Status: Accepted

I'm a long-term user of Power BI and would expect to be eligible for the Extended Pro Trial (I've received the notification e-mail about the extended trial). Today, when I try to share a Power BI dashboard I receive a message telling me that I must be a pro user to do that, the message invites me to 'Upgrade Now'. When I click 'Upgrade Now' I'm shown a page of options, and select the middle one to 'Share and Collaborate' which it says I can try for free - I'm guessing this is the extended pro trial. Selecting this option leads me to another message that this says I don't need to sign up for pro because I already have a licence. I'm then trapped in a cycle whereby I can't share my dashboard because I apparently don't have a pro licence but then when I try to upgrade it won't let me because it says I've got a pro licence already. Looking at my stoarage settings I've got 10 GB assigned which suggests pro but at the same time I'm described as a 'Basic User'. I'm completely confused and haven't been able to find anywhere I can contact Microsoft for help. Can anyone help me? Thanks Smiley Happy

 

 

Status: Needs Info
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