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Status: Delivered

Hi @Ritaf1983 ,

 

This issue has been solved. Please try it later.

vxiaoyanmsft_0-1708585019758.png

 

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi  all,

 

 

Please Update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76.

The solution is provided,now this thread will be closed.

 

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi @ma142 ,

 

Thanks @Ausmoon  for giving a very nice reply, you can kindly check the comments below.

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Accepted

Hi  @Myrthe 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao

  • Dashboards
Status: Delivered

This issue has been fixed. Please update Power BI Desktop to the latest version and re-export.

Status: Delivered

Hi @all,

 

We reported the issue internally and got the following response from the PG team engineers:

Since this in preview feature,We do not allow some actions for this Preview features for now. This is a feature request for a new visual still under development.

 

Engineers are doing their best to optimize this preview feature, thanks for your feedback and support!

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Delivered

Hi  all,

 

This issue has been fix,thanks for your feedback and patience.

 

Best regards.
Community Support Team_ Caitlyn

Status: Investigating

Hi @jaykayelsemicol ,

I tried again and still can't reproduce the problem, also haven't found ICM reported internally. If the problem persists, I suggest you create a support ticket, it's free for pro user and a dedicated engineer will come to dig the problem for you.

 

Best regards,

Community Support Team_yanjiang

Status: Delivered

Hi @kaylastarr ,

Seems the issue was resolved, please try again in your side.

 

Best regards,

Community Support Team_yanjiang

Status: Accepted

Update:

 

There has been internal feedback from engineers about this issue and it will be fixed in a future release, no definite ETA at this time.

 

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Accepted

Update:

 

The PG team is still working on testing the fix and deploying.

-----------------------------------------------------------------------------------------------------------------

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Delivered

We got feedback from PG team:

 

“The original issue (blank page) has been fixed and the Print functionality always had problem as we don't control the layout of the page and many times browser behave weirdly. That is the reason we added it in public documentation, "There are browser settings you can use to adjust the printout, but even then you still may not get the result you want. Consider exporting to PDF first and printing the PDF instead.”

Status: Accepted

Currently it have been considered as a known issue which would be fixed in early of September, so please stay tuned.

 

Best Regards,
Community Support Team _ Yingjie Li

Status: Needs Info

Hi  @SH2021 

Which visual did you use ? What is your Desktop version ? Can you explain your issue with more detail info ? Or you can provide your sample for refrence ?

How to provide sample data in the Power BI Forum - Microsoft Fabric Community

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi  all,

 

Power BI released a new version on September 25th, please update to the latest version to see if the problem still exists.

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi all,

 

I'm glad you found workaround and shared it, for those of you who have had similar experiences check out the comments below.

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Delivered

Hi all,

 

This issue has been fixed, thanks for your patience!

 

Best regards.
Community Support Team_Caitlyn

 

Status: Delivered

Hi all,

 

Please update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76

You may go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version.

Version 118.0.2088.76 fixed it . Note that you will need admin rights to install the latest version.

 

vxiaoyanmsft_0-1698812622489.png

 

 

You may also try the following steps and check if this issue can be solved.

 

Please try the following steps and check if this issue can be solved.

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:
    vxiaoyanmsft_0-1698812091683.png

     

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    If this version is higher than 118.0.2088.76, please download and try the fixed version runtime for 117.0.2045.60 here: https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
  5. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
  6. Set the environment variable WebView2FixedVersionFolder to the file path. Ex:
    WebView2FixedVersionFolder
  7. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
  8. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

Hope it helps!

 

Best regards.
Community Support Team_Caitlyn

 

 

Status: Accepted

Hi all,

 

A new production Issue is added in Power BI Known Issue list.

Engineers are working on the fix, ETA will be updated once available.

 

Best regards.
Community Support Team_ Caitlyn

  • Dashboards
Status: Needs Info

Hi  @_MrsRetler 

You mentioned that you opened a "menu" using a button and a bookmark , what is the "menu" ? Can you explain your issue via screenshots or video ? In this case , we can reproduce your issue easier .

 

Best Regards,
Community Support Team _ Ailsa Tao

 

  • Dashboards
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