New Idea

I have several text tiles on my Dashboard. I made some changes to the text content and styling and saved them, and the save appeared to work. However, when I navigated away from the dashboard and returned to it, the changes had been reverted. I checked with collaborators and no one else had even been on that dashboard at that time.

Status: Accepted

Text Box on Dashboards not updating

Status: Accepted
by CMcAlpine Frequent Visitor on ‎03-09-2017 02:11 PM

This is a bug, and was suggested to be logged here by @mihart from this forum post:


Details are on creation of a dashboard text box, with no links to reports. If you save the text box and then go to edit the text box, you are able to edit it with success, until you refresh the dashboard or file, at which time the updated text dissapears and the text box reverts back to it's original content.


In short, text boxes are not retaining content when an edit is made.



Status: Accepted



I want to use a PNG as background with size 1600/900 for a dashboard. This image has only outer borders (see image). When I select this image in PBI Desktop as a background image, it does not show up on the canvas. Changing the image fit does not change this behaviour. It is probably there, but just seems out of bounds. After publishing the dashboard, the image shows perfectly in the PBI Service. Is it me failing or Power BI Desktop?






Status: Delivered

Not sure if this is related to the data refresh issue, but starting yesterday I have two different external customers (both in California) that view different dashboards.  They are able to get to the dashboard frames, however get an error stating that "something went wrong.. unable to load the data model".


Anyone else experienceing this with external users?


Our data is on prem, we use the personal gateway, and the external customers are using the link provided in the original MSFT email I shared with them.




Status: Needs Info

deleted filter comes back again and again

Status: Accepted
by blueant Frequent Visitor on ‎02-10-2017 07:18 AM

I added a simple filter(report level) in the report, saved the report. checked the dashboard.


Then I delete the filter, save the report, check the dashboard which seems good. 


But everytime when I refresh the dashboard, or go back to the report, the filter comes back! 


Thanks in advance!

Status: Accepted

Odd behavior in Cloud vs Desktop... PBID displays the time with zone (-7) as expected, cloud service does not.

Left side is cloud service, right side is PBID.

Very simple 'Refreshed' Query...entered a value into the 'Enter Data', added a custom column, deleted sample data:
Source = Table.FromRows(Json.Document(Binary.Decompress(Binary.FromText("i45WMlSKjQUA", BinaryEncoding.Base64), Compression.Deflate)), let _t = ((type text) meta [Serialized.Text = true]) in type table [Column1 = _t]),
#"Changed Type" = Table.TransformColumnTypes(Source,{{"Column1", Int64.Type}}),
#"Added Custom" = Table.AddColumn(#"Changed Type", "Last Refreshed", each DateTime.AddZone(DateTime.LocalNow(),-7)),
#"Removed Columns" = Table.RemoveColumns(#"Added Custom",{"Column1"})
#"Removed Columns"

Expected behavior or bug?



Status: Delivered

Power point output function does not work properly.

Power point will be output in the default state even if narrowing down the conditions by filter or outputting power point.

Status: Accepted

When using dashboard tiles, one can set a custom link to have the tile navigate to any URL. Currently in the Service, if the Custom URL is set, and the "Open Custom Link in Same Tab" is checked to "Yes", then the following behavior is experianced.


Test case: Custom URL used to navigate to a different report page rather than the one the tile was pinned from. "Open Custom link In Same tab is checked to "Yes". The tile is clicked and the user does not go anywhere.

I tested further, and if I add a report URL from a different Power BI report, the behavior of the tile is such that on click, it takes me to the other report dashboard where visuals were pinned from the report.


It would appear, that the Custom URL link is not allowing me to access the report URL when I have set it to open in the same tab, but rather rolls me up to the Dashboard.


If the "Open Custom Link in Same Tab" is checked to "No" - the tile works as expected.

Status: Delivered

No Mail from Cloud Service

Status: Accepted
by Sokon Regular Visitor ‎02-03-2017 08:27 AM - edited ‎02-03-2017 08:30 AM

We don't receive mails from some of the "send mail" features of the Power BI cloud service.


We know that there is no problem on our side with receiving mails, because, in general, we DO get mails, e.g. when:

  • being added to a group
  • when a dashboard is shared with me

But we don't get mails at least on these occasions:

  • data alerts
  • report subscription

There are several posts on that issue and none of them has a found a solution so far:

I wonder if the problem only occurs if you are in an enterprise context and your UPN is not the same as your email address. In my case, if the system sends mails to my UPN, i will never receive them.


Here is some more of what I found out:


Using a "Alternate E-Mail-Address": In an enterprise context, I'm not able to set and use an alternate email-address as suggested here. That's because I'm not allowed to change my information settings due to organizational reasons.


But IF i could, there's another problem: According to our AD guys, the "Alternate email" information is stored in an AD-field named "othermails", which can only be set in the Admin-UI if the user got a special role assigned to. But that does not apply, if the user is a simple PBI-User (and no PBI-Admin for example). So putting email addresses into the "alternate email" will fix it only for special users.


Additionally, the "othermails" field doesn't seem to get synced from AD to the AAD. That means that putting email-adresses into that On-Prem-AD-Field wouldn't change a thing for the cloud service.


If the Power BI-function that sends alerting notification uses either the UPN or the "othermails" field, emails get lost. There's a AD field called "mail", which could be used, but perhaps it isn't, at least in some cases.


Sorry if some of the information above is perhaps specific to our case. (after all I'm a BI guy, no AD expert)

If I simply missed something - any help will be appreciated!


Status: Accepted

Background image not resizing

Status: Accepted
by derrickb Frequent Visitor on ‎02-01-2017 07:44 AM

We use background images to improve the visual appearance of our reports. The images used to resize based on the size of the browser window. However, recently the images stopped resizing proportionally to the other visuals. This occurs in the service and mobile views. It occurs in reports and dashboards.


To illustrate this issue, place an image on a report spanning the entire report. Add some visuals on top of the image. Make your browser window smaller. The visuals get a little smaller but the image gets tiny and the visuals no longer "fit" within the image.

Status: Accepted

Bug: PowerPoint export is not possible

Status: Accepted
by Sandra_GER New Member on ‎01-30-2017 07:59 AM

I want to export my report to Powerpoint, but this feature is currently not available.

This is the error message I do receive:


Thanks for your help.

Best regards,


Status: Accepted

My problem have occured some days ago. Some tiles from my dashboards have lost links to the report on click. If I click on the part of them it have link, some of them no - nothing happened on click. The problem repeats as on new dashboards as with old ones. I did nothing with them - no new tiles, no publishes or sharing. Need help. thanks

Status: Accepted

Cannot publish to Workspaces

Status: Delivered
by djnww Member on ‎01-24-2017 09:02 PM

Power BI Team,


We have been unable to publish PBIX files via Power BI Desktop to Workspaces apart from 'my workspace'. 


Prior to 1pm AEST, it was working fine. However, I am getting a number of calls from staff with the same problem:


Publishing to Power BI: An error occurred while attempting to publish 'Floor Plan.pbix': The remote server returned an error: (400) Bas Request.


We are using the Sydney Data Centre.




Status: Delivered

Dashboard no longer available

Status: Needs Info
by TCLCO Visitor on ‎01-22-2017 08:12 PM

Hi there, 


We are experiencing an issue on the dashboard with tiles showing "The data shown in this tile is no longer available. Please contact the report owner for details" despite the dashboard being still available. Once the user refreshes the page, the tile loads up fine. The user is consistently getting this error. 



Status: Needs Info

Q&A against OLAP cube creates random filter

Status: New
by Ross_B Visitor on ‎01-18-2017 05:19 AM

While using Q&A against an OLAP cube, as soon as I type "by" something it creates a random filter against the visual causing it to fail. 





















As soon as I delete the filter it works as it should. This happens with all measures & dimensions and I have tried 3 seperate cubes all with the same result. Is this a known bug or just a result of "Some functionality is available for multi-dimensional data sources, but the full Q&A experience is not yet supported for this dataset type."?

I have visuals on the browser version that will not load although they are loading fine in the desktop version. This issue just started today and there have been no changes to the report.


Error Message:


Couldn't load the data for this visual
Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.


Activity IDa3da773b-27eb-47ce-ae65-22c02b21efaa
Request IDb08d4bd2-27b8-c8b3-4adb-0310d0bb0af4
Correlation IDe9612f10-4d77-2833-1b00-a4be37c2cccb
TimeThu Dec 08 2016 08:47:17 GMT-0800 (Pacific Standard Time)




Status: Accepted

Publish option does not work anymore

Status: Delivered
by mikejarod Frequent Visitor on ‎01-11-2017 02:07 AM

Since today 2017-1-11 I cannot update ANY of my PowerBI reports anymore. Tried 6 different ones.

Using the publish option gives me the "replacing dataset" message, and after that the publishing icon just keeps on spinning.

After 1 hour I dont get any error message.


The reports I want to update use directquery to our database, as well as no direct connectivity / upload data to service. The reports are published through the "publish to web" option into an application. It is not an option for us to delete the reports and upload them again because the weblinks will change and then we need to update the application.


What I really dont like is that some of the reports that I cannot update anymore, now show versions of the reports online that I uploaded over 2 months ago! I dont like that Microsoft keeps my historic reports for security reasons.

Status: Delivered

We need to have Unit of Money for Indian Customer.

All the banks and financial institutions use these units.

These are as follows

  1. Lakhs  the format is  (INR 1,00,000)  - Has grouping for 5 zeros in the format shown.
  2. Crores the format is  (INR 1,00,00,000)  - Has grouping for 7 zeros in the format shown.

For all official reporting & regulatory reporting this format is user.

All our clients today need to create custom columns for these values. Its big pain and show stopper for better adoptions and consumption.


It would be great if we have Excel like formating for number in all the visuals and have Lakhs & Crores in Display Units.

Status: Delivered

We leverage the out-of-tenant sharing feature of Power BI and it has always allowed users to click the 3 dots on a table or other visual and click "Export Data" to get to the underlying dataset.


Around the October update, this functionality is now gone.  We see similar forum questions but not specific to our scenario, so opening up a new issue here.


I have a hunch that the ability to Export Data was explicitly removed from dashboards that are shared out-of-tenant, but if this is simply a bug that can be fixed, I need to know.  Working around this issue will cost my company money to develop alternative ways to get to the underlying data so knowing if it's a bug or a "fix" is very important to me.


Any help would be greatly appreciated!

Unable to connect to Project Online

Status: Investigating
by andrear Frequent Visitor on ‎11-24-2016 10:36 AM

Previously I was able to connect to Project online using Power BI.  I am now unable to connect to the Project Online Data Set using PowerBI.


I used it for two sites and both are now unable to connect whereas one was able to connect previously



error powerbi.JPG



Status: Investigating