New Idea

Background image not resizing

Status: Accepted
by derrickb Frequent Visitor on ‎02-01-2017 07:44 AM

We use background images to improve the visual appearance of our reports. The images used to resize based on the size of the browser window. However, recently the images stopped resizing proportionally to the other visuals. This occurs in the service and mobile views. It occurs in reports and dashboards.

 

To illustrate this issue, place an image on a report spanning the entire report. Add some visuals on top of the image. Make your browser window smaller. The visuals get a little smaller but the image gets tiny and the visuals no longer "fit" within the image.

Status: Accepted
0 Kudos

Currently,   when new tiles are pinned to a dashboard  they  are not included in the mobile verison  as well (added to the side bar to be  mannually added). This means that you  either have to add  them mannually and  reformat  them,  or reset to show all tiles. This is very manual and increases time to publish. It also leaves room for error as this can  only  be done manually.

0 Kudos

Issue description: I have report buit which has the graphs. When I pin this report as live page to a dashboard, the report is visible in the Dashboard in Portrait mode in iOS (Report is smaller and is visible as kind of tile).

When I click on it in portrait mode, it switches to landscape mode and then nothing happens and no graphs are loaded.

Can someone help me with this issue?

Status: Needs Info
0 Kudos

I can see the KPI value at apple watch. However, when I try to visualize the graphic, the graphic do not fill completely the watch's screen. Is this a bug or a bad configuration of the KPI block?

Apple Watch Bad Screen UseApple Watch Bad Screen Use

 

 

 

 

Status: Needs Info
0 Kudos

custom link on ipad doesn't work

Status: Needs Info
by athaler1971 Frequent Visitor on ‎03-15-2017 02:37 AM
 
Status: Needs Info
0 Kudos

Unable to link dashboards from picture tiles

Status: Accepted
by akraus Visitor on ‎03-15-2017 12:50 AM

I linked dashboards from picture tiles, to open the dashbaord on click (with the link https://app.powerbi.com/groups/dashboards/xxxx)

 

- That's working fine on the web page

- That's working fine on the iOS App, the dashboard will be opened in the app

- That's not working on the Android App and Windows Phone App. These Apps opens the link in a browser and not in the app

 

The same linking procedure works for normal report tiles.

Status: Accepted
0 Kudos

Hi,

 

In a browser, when a mouse is over a table/matrix (even when the table/matrix doesn't have to be scrolled), the scrolling of the page doesn't work, which makes for a very poor user experience. To avoid this issue a report developer needs to leave some blank space on the side of the page where users can hover over with a mouse for the page scroll to work. I can understand why this would be when a number of rows in a table is greater than can be displayed, but this should not be happening when there are less rows than the size of the table can accomodate, i.e. there are no scroll bars appearing.

 

The same goes for the apps (tested on Android mobile, iPhone and iPad), the scrolling as well as zooming in/out doesn't work well when you have a big table/matrix on a page and makes for a poor UX.

 

Please find a solution to this problem, because this issue is not appearing when other visuals are used, i.e. when a bar chart is used (and mouse is over the chart) the page scrolling works fine when all bars can be displayed and when there are more than can be displayed the scrolling works on that chart only, as expected. Why the same behaviour isn't implemented on tables and matrixes?

 

Many thanks,

Jure

 

Status: Delivered
0 Kudos

I added a simple Excel workbook to my Workspace. I chose "Upload your Excel file to Power BI".

When I open the workbook in my PC browser, everything is fine: I can view the workbook and work with it via Excel Online.

Then I switch to the Power BI Mobile app and open the workbook by tapping on it in the "Reports" list. This time, my iPad tries to open the file by launching the (installed) Excel app. The first error coming from Excel is like "Excel can't open this workbook", followed by another "Microsoft Excel can't open file from ms-excelSmiley Surprisedfv|u|<filename>.xlsx Check link address and try again."


This error occurs since the first day i tried it a year ago. I hoped it would be fixed over time but now our Power BI Go-live approaches quickly and I need to fix loose ends like this. Any hints? Am I missing something?

Status: Accepted
0 Kudos

The mentioned error is shown when I open any dashboard or report. I can login and see the lists of dashboards and reports. But after clicking on an report or dashboard to open it, the error occurs all the time. The error even shows when I want to open the example reports.

 

The error is shown after I uninstalled the app and re-installed it on my iPad today. Before  that, I got an error like "Error occured. Check your connection" for several weeks. Before that, everything went smoothly.

 

The iPad uses VPN to connect to a company-internal (Blackberry-)Server, which then communicates with the cloud. Because that server is secured by a firewall I was able to check if traffic was blocked. But there was no blocked traffic.

 

What now? I'm happy to provide further information, if it helps to find the error!

Status: Needs Info
0 Kudos

Failing to login via Godaddy auth

Status: Needs Info
by bernardoperez Occasional Visitor on ‎03-07-2017 02:07 PM

Hi All,

 

I have issues to login to powerbi (Web and Desktop), with my o365 business premium account, aquired from Godaddy, the message is the following:

 

I have the same issue, i cant login to powerbi.microsoft.com after the godaddy login i have the message:

 

Lo sentimos...

No podemos terminar de iniciar su sesión.

Su departamento de TI ha desactivado el inicio de sesión para Microsoft Power BI. Póngase en contacto con ellos para completar el inicio de sesión.


 

 

I have been called to Godaddy Support but they don´t know anything about the product, they say to call to Microsoft.. : s

 

Any suggestion?

 

Regards.

 

Bernardo

Status: Needs Info
0 Kudos

Dashboard Tiles don't Update or Refresh

Status: Needs Info
by samihuq Regular Visitor on ‎02-25-2017 09:37 PM

Hi,

I am using Personal Gateway to Refresh CSV Files from a folder. My Report gets updated but my Dashboard Tiles Doesn't.

I have tried the "Refresh Dashboard Tiles" Option but its of no use. To ensure the updated info, i have to delete the existing one and have to repin the tiles, which is annoying and cumbersome.

 

This is important because my User check the report from their Mobile.

 

Look forward for a better solution.

 

Regards,

Sami

Status: Needs Info
0 Kudos

I have Power BI Online reporting connected to Azure Analysis services, and there are sporadic times that datasets, reports, and dashboards won't automatically refresh at their expected intervals. In most cases the Power BI online reports and dashboards are 2 hours behind in refreshing.

The datasets are all connected live. I have a screenshot example of 4 datasets where the "Next Refresh" date/time is prior to the current date/time.

Is there anything that can be done to automatically force dataset/report/dashboard refreshes (PowerShell Script, Azure Function, etc...), or are there any dataset settings that need special configuration?

I have also posted this issue on the MSDN forums, and received a response confirming the behavior in the test environment. The URL of the posting is https://social.msdn.microsoft.com/Forums/en-US/44e770e6-d919-4863-baaa-6ef4b81787bc/analysis-service...

 

PBI.PNG

Status: Delivered
0 Kudos

I use the URI scheme (documented here) to open the PowerPI app. I use the URL 'mspbi://app/' to open the PowerBI app to the 'Workspaces' view.

 

If I do a fresh install of the PowerBI app, then this URL open the PowerBI app to my 'Workspaces' view as expected.

 

However, if I then log into my PowerBI account, then this URL will open the PowerBI app but it will also show an error dialog saying 'Couldn't open link: Looks like we couldn't open this link. It may be broken or unsupported on this device.' with a 'Got it' button.

 

If I tap the 'Got it' button then I can use the app as normal, so it all works fine except for the unnecessary error message.

 

This happens on both iOS and Android.

Status: Delivered
0 Kudos

Its a Bug in ARCGis Maps?

Status: Accepted
by brunozanoelo Member ‎02-21-2017 09:30 AM - edited ‎02-21-2017 09:38 AM
This error occurs when i log in with users, with admin dont seen to happen. I don know if this is happen because the access rule but i think this shouldn't happen. Please, i need some reply as fast as possible, in having problems with lot of users!

ID da atividade
5164f556-0062-49d6-b961-26362897ea0f
Solicitar IDabd53567-a1d8-4a07-71e1-46a5d64a239a
ID de correlaçãoefc11ae0-d175-b143-3d76-d874e06d0a01
Código de status401
HoraTue Feb 21 2017 14:22:25 GMT-0300 (Hora oficial do Brasil)
Versão13.0.1700.1204
Cluster URIhttps://wabi-brazil-south-redirect.analysis.windows.net


I have more Printscreen..msg_when active arc.PNG

 

 

msg_after_arc.PNG

 

 

msg_arc.PNG

 

 

 

Status: Accepted
0 Kudos

Signin Issue on Android Mobile

Status: Needs Info
by parry2k New Contributor on ‎02-07-2017 04:05 PM

Hi all,

 

I'm using Nexus 6p and getting certificate error, i found the fix but this issue need to be resolved:

 

Phone : Nexus 6p

Android Version : 7.1.1

Android security patch : Jan 05, 2017

Chrome Version : 56.0.2924.87

 

To fix the issue, uninstall the chrome, since you cannot uninstall the chrome, it will go back to  ollder version after uninstall. On my phone after uninstall the chrome version was 53.0.2785.135

 

Once uninstall was done, I was able to login to powerbi.

 

I hope this will be helpful to others.

 

 

Thanks,

Parvinder

Status: Needs Info
0 Kudos

Can´t login to PowerBI Mobile on Android

Status: Needs Info
by jmontiel Occasional Visitor on ‎02-02-2017 07:33 AM

Yesterday I uploaded a new report to my PowerBI Dashboard on the Cloud from PowerBI Desktop. Today I couldn´t login on PowerBI Mobile (Android) because this message: "We can´t continue to your login session". We can´t authenticate, because it was not possible to access the keys store on this device. Try to install again this app. If the problem continues, contact TI team or technical support. I did install again the app without any sucess. Any help would be much appreciated!! All my stuff is practically on the cloud.

Status: Needs Info
0 Kudos

Change language in mobile

Status: Delivered
by manso Frequent Visitor ‎01-26-2017 05:03 PM - edited ‎01-26-2017 05:09 PM
Please allow us to change UI language in Power BI Mobile.
Status: Delivered
0 Kudos

Publich to web report

Status: Needs Info
by shilpib Frequent Visitor on ‎01-24-2017 07:11 AM

Hi

 

I have a report which i have publiched to web. That report url works fine on iOS i.e. apple iphones but do not work on andriod phones . Any idea what can be wrong?

 

Regards

Shilpi

Status: Needs Info
0 Kudos

Billing problems

Status: Needs Info
by avalerion Frequent Visitor on ‎01-18-2017 01:59 PM

Everytime we try to upgrade to a pro plan, we get the following error:

 

Something went wrong.
 
Failed to load settings
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID25dd39bd-7061-2fe2-578a-83983a824add
Request ID62d117bb-fc8a-9cf3-76f3-704a6ad08939
Correlation ID29348a04-bdf5-5e95-e916-b6df0a9d6545
TimeWed Jan 18 2017 16:50:48 GMT-0500 (EST)
Version13.0.1700.1007

 

 

How do we actually upgrade?

Status: Needs Info
0 Kudos

Hi team,

 

I just published report with 3 Cards that title has been configured in the middle . But when checking in mobile app, they are showing in the left of card as pictures: (the cards have been re-ordered by Mobile Layout in PBI Desktop)

 

Screenshot 2017-01-11 00.25.45.pngScreenshot 2017-01-11 00.25.52.pngIMG_1259.PNG

Status: Delivered