New Idea

This morning, when I started Power BI Gateway - Personal, it failed with the error, "GWConf has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  I uninstalled and re-installed the application but am still getting the same error.  The Personal gateway as worked flawlessly for weeks prior to today.  I'm not aware of any changes being made to my PC but I'm using a company computer and sometimes our IT department pushes out updates without prior notification.  Where do I begin looking for the cause of the failure? (I'm just a Power BI user, not a developer.)

Status: Needs Info

Export PowerPoint Blank Slides Problem

Status: Accepted
by aungpyae Occasional Visitor on ‎03-09-2017 03:14 AM

Hello,

 

I tried to export to PowerPoint but it created blank slides. I can export to PowerPoint by using existing examples created by Power BI itself. However, for my own report, I could not export.

 

Regards.

Status: Accepted

Yesterday, all my datasets were refreshing just fine but today nothing happens.

- The automatic refresh hasn't done anything.

- When I press "Refresh now", I get a "popup" saying "preparing refresh" for a split second and then nothing happens.

 

The only way to update the data is to refresh the Desktop version and then upload it. 

 

I have datasets connection to an on-premises database and one connecting to a sharepoint site.

- The on-premises connection usually works perfect, but now nothing happens.

- The sharepoint connection usually brings up an error,  if I try to refresh, but now nothing happens (I just tried it this time as a test, as it usually doesn't work automatically).

 

Can you please help troublefinding - It seems like an issue on you online portal somehow.

 

Thanks in advance.

 

// Tommy

Status: Delivered

Export to Powerpoint

Status: Accepted
by jlilleystone Visitor on ‎03-03-2017 01:46 AM

We like to use the Export to Powerpoint feature but I think we've found a bug. If I publish a report from PBI desktop to the PBI.com service and then export the report to Powerpoint it works fine. If in the PBI.com service I take a copy of that report to modify it (by using Save As and giving it a different filename) the export to Powerpoint produces blank slides for each page in the report. The report has no embedded images and only has 5 or 6 pages in the report. Please help - being able to export consistently to Powerpoint is a big part of our use of PBI. If it doesnt work we may have to stop using it. Of course we can take screen grabs of each page and paste them into Powerpoint but I wouldnt expect my users to have to resort to that approach. Thanks.

Status: Accepted

I have several text tiles on my Dashboard. I made some changes to the text content and styling and saved them, and the save appeared to work. However, when I navigated away from the dashboard and returned to it, the changes had been reverted. I checked with collaborators and no one else had even been on that dashboard at that time.

Status: Accepted

Text Box on Dashboards not updating

Status: Accepted
by CMcAlpine Frequent Visitor on ‎03-09-2017 02:11 PM

This is a bug, and was suggested to be logged here by @mihart from this forum post:

 

https://community.powerbi.com/t5/Service/Text-not-updating-in-dashboard-tile/m-p/139425#U139425

 

Details are on creation of a dashboard text box, with no links to reports. If you save the text box and then go to edit the text box, you are able to edit it with success, until you refresh the dashboard or file, at which time the updated text dissapears and the text box reverts back to it's original content.

 

In short, text boxes are not retaining content when an edit is made.

 

Chris

Status: Accepted

I though this was fixed in the last release and seemed to stopped happening after I downloaded the newest version. Now it is back and is a complete pain to deal with. Please fix this issue. Sign in issue_Ink_LI.jpg

 

 

 

 

Status: Needs Info

Search Box on Slicer Missing

Status: Accepted
by MikeThibs Regular Visitor on ‎01-05-2017 04:39 PM

Hello,

     The Search Box on the Slicer Visualization seems to have a bug when a PBIX file is loaded to the Power BI Service. This issue is affecting the drop-down format of a Slicer. Also it seems to only affect Slicers with a larger amount of items. When there are 2 or 3 items in the slicer the search box will appear however if there are 20 plus or more items it is not working. I've tried several different browsers, so I don't believe that is the issue. Below are screenshot showing the search box has been enabled and the missing search box when you select the drop down. Please help!!! We're on the verge of rolling out hundreds of new Power BI accounts and this is a serious issue when you have large slicer needs.

 Search On.jpgSearch Not Showing.jpg

 

 

Status: Accepted

Hi, Thanks for implementing some new Matrix features. Nevertheless I noticed a bug when drilling down into the columns: - drilldown works as expected BUT there is no way to drill up again.

Matrix drill down.JPG

Thanks for having a look into that

Best regards

Andreas

 

Status: Delivered

In the new January, 2017 release, I get a "Report has already been published" error message when I try to use the PUBLISH option to Update a report that exists on the Service from Desktop.

 

- Steps:

--I updated a report in Desktop that had been previously published to the Service.

--I selected the PUBLISH menu option in Desktop

--I selected MY WORKSPACE (where the report was located)

--I received an error "Report has already been published" and the update failed.

 

I've tried with several different reports both with the Service running and with the Service not running.  I've also exited Desktop and restarted it and repeated the operation.  In all cases, I got the same error.

Status: Delivered

Bug in "Don't include in Report Refresh"

Status: Delivered
by ImkeF Super Contributor on ‎01-10-2017 07:58 AM

There's a bug in "Don't include in report refresh" like described here: http://community.powerbi.com/t5/Desktop/Disabling-quot-Include-in-Report-Refresh-quot-works/m-p/1017...

unfortunately I didn't test correctly and this thread is closed, but the bug is still there and preventing solutions for problems like this:

http://community.powerbi.com/t5/Desktop/Big-file-needs-no-update/m-p/111341#U111341

 

If the query that shall not be refreshed is not referenced by any other query or part of a UNION-operation in DAX, then everything works fine, but if it is referenced as mentioned, then it will be loaded again.

A lot of the usecases for this features are of this kind, so this bugfix is really needed !!!

Status: Delivered

Date Slicer behavior incorrect in Service

Status: Delivered
by mcolb88 Frequent Visitor on ‎02-20-2017 11:52 AM

Have a date slicer in Power BI desktop, works as expected. Publish to service and two differences noted in behavior:

 

1) When hovering over the header, I no longer have control over the type of slicer to show, BETWEEN, BEFORE, AFTER, etc.

 

2) Tried to pick a single date while in between mode; 2/16/2017. Works as expected in PBI desktop, in service, I pcik 2/16/17 for start date, then pick 2/16/17 for end date and control automatically switches to 2/20/17????

 

Anyone else experience this?

Status: Delivered

errorJPG.JPG

I'm getting this error since yesterday on a new dataset. It is a simple excel file table. I've done the following.

Signed out of Power BI Desktop and back in

Got the latest personal gateway

turned the gateway service off / on

republished multiple times during this process.

 

Others seem to be having the same issue. see thread here

There is a current support site error message, but it is specific to SharePoint as a data source only.

Status: Accepted

 

Power BI Desktop Version: 2.42.4611.701 64-bit (January 2017) Installed today.

 

Login window blocked by "Working on it" spinner popup after Power BI Desktop idle in background for a bit. I didn't nail down the time but both times it was over 20 minutes. The login expires after an indeterminate amount of time of inactivity, over 20 minutes at least. Clicking publish brings up the login window but is behind the "Working on it..." popup.

I have to end the task, open Power BI, click login up in the top right corner, then I can publish.

 

screen shot of issue

 

 

 

Status: Delivered

Hi,

 

We turned on the audit log feature in more than 50 different tenants we manage.

 

The logs are working only on 4 of them , What could be the issue ? 

 

Just to mention , the audit logs work on these tenants , but Power BI logs do not report...

 

Could you please advise ? 

 

Thanks

Status: Needs Info

Zip code mapping problem!

Status: Needs Info
by chairston Visitor on ‎02-14-2017 11:24 AM

I've been working on a data set for a few weeks that maps the top 10 records by zip code in the Map vizualization. This data set was working up until yesterday (2/13/2017). Today, 2/14, the power bi embedded version no longer maps the zip code data.

 

I downloaded the Feb 2017 power bi desktop update, and now I have the same problem in the desktop version. I went back to the January update - but the mapping there is also not working.

 

Did something break in Power BI? Or bing maps?

Please help, as this problem will completely derail a customer initiative.

Status: Needs Info

Hi,

 

I want to use a PNG as background with size 1600/900 for a dashboard. This image has only outer borders (see image). When I select this image in PBI Desktop as a background image, it does not show up on the canvas. Changing the image fit does not change this behaviour. It is probably there, but just seems out of bounds. After publishing the dashboard, the image shows perfectly in the PBI Service. Is it me failing or Power BI Desktop?

 

Bye,

Rudi

 

HPE-back.png

Status: Delivered

Not sure if this is related to the data refresh issue, but starting yesterday I have two different external customers (both in California) that view different dashboards.  They are able to get to the dashboard frames, however get an error stating that "something went wrong.. unable to load the data model".

 

Anyone else experienceing this with external users?

 

Our data is on prem, we use the personal gateway, and the external customers are using the link provided in the original MSFT email I shared with them.

 

Thanks,

 

Status: Needs Info

Invalid Credentials on Scheduled Refresh

Status: Accepted
by paulopaim Frequent Visitor on ‎11-21-2016 05:05 AM

I'm having the problem below, I've put the credentials again, but the error continues.

 

powerbierror.PNG

Status: Accepted