New Idea



Tried to post an idea to  and got a popup message saying "Action Required" - which is about consent to store personal data. Clearly a GDPR issue in the UK as compliance is required from today.


It has two options and you need to choose one of them. Except you can't - there's no checkbox, the Submit is inactive and the whole thing is greyed out.


Looks like someone hasn't tested this live....!


Anyone else in the UK getting this error today?



We have two different reports on the web service, one named "[RTM] Desktop" and another named "[Outgoing RTM] Desktop". Essentially, since a couple of weeks ago, the data of "[RTM] Desktop" was supposed to move over to "[Outgoing RTM] Desktop" automatically (changes made in the SQL Server view), and "[RTM] Desktop" was supposed to get new data.


However, the first report, "[RTM] Desktop", keeps getting overridden by data that's supposed to now be in "[Outgoing RTM] Desktop", whenever a scheduled refresh happens, almost like it's being reverted back to its old state (except the data is up to date so it's not that the data was cached from a couple iterations before). The "[Outgoing RTM] Desktop" report has the correct data, so we have two reports with the same dataset.


We've tried the following things to try to figure out what's going on:

  1. We checked if the backend SQL Server views are providing the correct data for both reports => Yes
  2. We downloaded both reports locally and refreshed manually => data goes back to the correct state
  3. We deleted both datasets and reuploaded them on multiple occassions


We really don't know why our "[RTM] Desktop" data keeps getting overridden everytime there is a scheduled refresh (once per day). It's quite cumbersome to have to refresh the data locally on PowerBI Desktop and reupload every single day, just to have the right set of data on the web dashboards.


Any thoughts?

Status: Needs Info

Hierarchy Slicer do not work on IE11

Status: New
by MPeinado Regular Visitor on ‎05-09-2018 03:03 AM

Hierarchy Slicer do not work on IE11.  Yesterday,it worked fine...




Publishing login error

Status: New
by Kbersani Frequent Visitor on ‎05-18-2018 08:36 AM

Publishing worked fine two days ago, now when in desktop and selecting pubhlish all users are getting the following msg:


Sorry, we encournted an error while tyring to sign you in. Details: Device Certificate wsa not found for Cert Autohirites; OU=82dbaca4-3e81-46ca-9c73-0950c1eaca97,CN=MS-organization-access,DC=windows,dc=net. 


I have tried both inside and outside of our proxy/firewall with same results and also downloaded the latest version of desktop as well, same issue.

The A-->Z sorting option is not working in Chart Visualizations in the May 2018 update.  Despite multiple attempts, the sort feature seems locked to Z--->A only.  


This is highly disruptive as all charts are now defaulting to Z--->A sorting and cannot be set to A--->Z.



Status: Needs Info

Last month we created a PBI report with this tooltip preview feature and published to services, Which was working fine at that time. Whenever we did mouse over to that visual it responded to that filters applied to that visual.


From yesterday it's not responding to that filters applied to that visual (only in services), In PBI desktop its woking fine still.


PBI Desktop:


PBI Desktop.PNG


PBI Services:


PBI Services.PNG


Is there any issue with services or do we need to enable any setting in services, Without doing anything same feature was working fine earlier.



Dinesh J.

the latest rollout of a new feature (Analytics, Measure Drillthrough) has caused an additional section to show up on our embedded Power BI reports (we are using the filter pane). See screenshot with a dummy report embedded into our application - is there ANY way to disable showing the DRILLTHROUGH portion? It is already confusing our end users because they don't understand what to do with it (and they don't have the ability to "drag drillthrough fields here"). Please help!drillthrough showing in filter pane for end user.JPG

Status: Delivered

Error while exporting to Power point

Status: New
by parijatmalla Visitor on ‎05-02-2018 10:28 AM
I am getting following error on exporting to Power Point.
Image 2018-05-02-13-26-59.jpg

PowerPoint Export Changes Legend Layout

Status: Accepted
by Laurelatwork Visitor on ‎03-29-2018 12:51 PM

This was working fine yesterday but today when I exported the online Power BI report to PowerPoint, the legend (which usually resides along the top of this chart) has mysteriously moved to be left-aligned, and covering the charts. This is on every chart & page in my report, so it's not just a single page. I have not changed this report recently.



Status: Accepted

AZ Sorting broken

Status: Needs Info
by SPMoore Frequent Visitor on ‎04-24-2018 03:35 AM

Hi, since the April 2018 release, it is not possible to sort A-Z on a chart axis, only Z-A.  When clicking A-Z on the dropdown elipses, nothing happens.  It is possible to sort by a measure but not A-Z with a text value or numeric value on the axis.


Status: Needs Info

On-Premises Gateway problem

Status: Accepted
by x30n30 New Member on ‎05-09-2018 11:39 PM
I have On-Permises Gateway with 2 data sources - SQL & Excel.
I have one dataset with both sources included and sheduled refresh thorough GW configured, which works fine.
But when trying to setup sheduled refresh for another dataset i get an error while selecting the GW I want to use and pressing Apply:
Activity ID:       8f50869e-f487-5cf4-99c6-56b4c69d07d4
Request ID:      f35d63bc-42cc-392b-7c9d-b3cf5ca5241d
Correlation ID: cdf323f4-ed02-d5c5-4655-0974cc746159
Status code:     400
Time:               Thu May 10 2018 09:25:57 GMT+0300 (FLE Daylight Time)
Version:           13.0.5248.165
Status: Accepted

Publishing to Power BI service never ends

Status: New
by Mo-PHAT Frequent Visitor on ‎05-15-2018 07:02 PM



I just did the May Update and now when I try to publish to the Power BI Service it just displays the plublishing screen forever.


When I look in the service it is actually published and works fine but the desktop application never finishes and needs to be forced to close via the task manager.


I am signed in when I try to publish.




Not able to open PBI file (even new blank one)

Status: New
by JorisVoorn Frequent Visitor on ‎03-16-2018 04:51 AM

After instalation of PBI Desktop update (March) I am not ableto open any PBI file (even new blank one). I tried to repair PBI desktop via Control PAnel, reinstall back to rpevious verison, change x64 bit to x32 bit version, but nothing worked. 


Error messages varies based on PBI file that i am trying to open, below is one of the error logs that PBI shown me after PBI failed. Sometimes is error message only announcement that PBIDesktop is not able to load data modle and nothing else (what is kinda strange when this error message appear during opening of blank PBI file...


Feedback Type:
Frown (Error)


Local Time:

Session ID:

March 2018

Product Version:
2.56.5023.942 (PBIDesktop) (x64)

Error Message:
Couldn't load the model schema.

OS Version:
Microsoft Windows NT 10.0.16299.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461308]

Peak Virtual Memory:
35.5 GB

Private Memory:
1.08 GB

Peak Working Set:
1.06 GB

IE Version:

User ID:

Workbook Package Info:
1* - en-US, Query Groups: 5, fastCombine: Enabled, runBackgroundAnalysis: True.

Telemetry Enabled:

Model Default Mode:

Snapshot Trace Logs:
C:\Users\v-pavsch\AppData\Local\Microsoft\Power BI Desktop\

Performance Trace Logs:
C:\Users\v-pavsch\AppData\Local\Microsoft\Power BI Desktop\

Disabled Preview Features:

Disabled DirectQuery Options:


DPI Scale:

Supported Services:
Power BI


It works correctly if you are using filters within the regular Power BI service window......the "Reset to default" button will light up once you make some changes. Clicking it will return everything to normal. 


However if you are using working in full screen mode and make some changes to filters and then return to the normal view, the "Reset to default" button is not lit up and you have to manually go and clear each of the filters.


Can you please enable the reset to default button to work after exiting full screen mode.  Optionally can you please add it to full screen mode so that users don't need to exit to do it.




Regards, David.

Power BI service performance issue

Status: New
by maniagarwalla Frequent Visitor on ‎04-03-2018 09:40 AM

We as an organization are using Power BI for several reports and dashboards and have 70+ Pro licenses.

We have noticed that the performance on the service has been very bad sporadically and specially today.

For eg. reports are taking long times to load, filters on reports are not working - all widgets keep loading, also getting errors sometimes.


We need help from Power BI support , but not sure about this escalation channel.

Please help asap.

Trouble publishing

Status: Needs Info
by RevJoe Frequent Visitor on ‎05-01-2018 11:21 AM



I'm having trouble publishing any app from a workspace right now on the Power BI Service.  Is there an outage or something going on with Power BI that is temporarily not allowing updates to apps from workspaces in the Power BI Service?  Below is the detail that shows when I try to update an app.


Something went wrong
Failed to publish app.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID2825471f-12c5-4e92-8651-c3151ac3b2e3
Request ID67cd3c5f-9013-51cb-ee97-7e3b0c3fa973
Correlation ID40ccc96c-be2f-2484-a55c-9439e2795c8c
TimeTue May 01 2018 14:15:55 GMT-0400 (Eastern Daylight Time)
Status: Needs Info

Power BI desktop Menus not working

Status: Needs Info
by osmandfernando Frequent Visitor on ‎05-06-2018 06:44 PM

I am a windows insider and after the latest update last week, my power BI desktop application's menus (File, Home etc etc) not fucntioning, I can add pages do analysis even save using short cut but Menus are not working. Please help

Status: Needs Info

Graph legend moves when exporting to PowerPoint

Status: Accepted
by The_Coon Frequent Visitor ‎03-28-2018 03:26 AM - edited ‎03-28-2018 03:28 AM

Hi, I'm having a issue with exporting to Powerpoint. When i export my report, the Legend of the graphs moves the left upper side of the graph, overlapping with the graph itself. I tried exporting different reports, all gave me the same result. Also movin the legend in the report doesnt seem to help.


Images of the report and powerpoint export:

Status: Accepted

There was a similar issue last year. It seems that has re-occured.


When I attempt to publish a report and have not signed  into the Desktop yet, a command prompt box appears then disappears and Power BI crashes. Also, it seems that   after the January 2018 update, Power BI requires to re-signin for each report created prior to installing the  update.  Normally after I have  already signed in, Power BI will not request for  another  signin the next time  I open the same report. 

Status: Accepted

As per the title all basic date slicers are stuck in the US date format and cannot be changed. My regional setting are set to UK and changing this around does not fix the issue.

Status: Accepted
Idea Statuses