custom maps not showing in power bi mobile

[ifat_c]

custom maps not showing in power bi mobile both on IOS and Android

can't see Mapbox and azure maps

example from android:

example from IOS:

[v-yingjl]

Could not reproduce it in my side as far as my test.

When I tested Mapbox visual, both Android and IOS work fine in the mobile app.

When I tested Azure map, both of them show blank. Since Azure map has coutry and region limitations currently that you can refer: Where is Azure Maps available? 

At this time, Azure Maps is currently available in all countries and regions except the following:

• China
• South Korea
• Azure Government (GCC + GCC High)

For coverage details for the different Azure Maps services that power this visual, see the Geographic coverage information document.

Best Regards,
Community Support Team _ Yingjie Li

[ifat_c]

@v-yingjl 

I'm located in Israel, which is an area that is supposed to be supported (https://docs.microsoft.com/en-us/azure/azure-maps/geocoding-coverage)

there's a different issue here that I wish you could find.

[v-yingjl]

Due to regional limitation, could not fully reproduce this issue in my side. 

Suggest that you can create a support ticket here if this issue is urgent for you.

Best Regards,
Community Support Team _ Yingjie Li