Unable to Export to PowerPoint

[rkoretoff]

Activity ID: e22add04-dcf1-4683-b2de-48a076bcad16

Request ID: 435172cc-8eec-f2a4-9a60-7899428a69c5

Correlation ID: 42e2d3df-dcbc-3210-ed3d-b3c4a1c60aa3

Status code: 500

Time: Thu Aug 23 2018 16:16:05 GMT-0700 (Pacific Daylight Time)

Version: 13.0.6358.131

Cluster URI: https://wabi-west-us-redirect.analysis.windows.net

[v-yuezhe-msft]

@rkoretoff,

I am unable to reproduce this issue. Do you get this issue when exporting all reports to PowerPoint or exporting a specific report? What is the data source of the report? Is the issue consistent or intermittent?

I will appreciate that if you can share me PBIX file to test.

Regards,
Lydia

[rkoretoff]

Hi @v-yuezhe-msft,

I receive this error when attempting to export a specific report. It's file size is less than 700 KB and queries only 1 data set with less than 5,000 records. However, it is formula heavy and contains 18 tabs. For it to process, the report needs to be significantly cut down (2 files - 1 containing 5 tabs and the other containing 3).

The data source for the report is Online Services > Salesforce Objects.

The issue is consistent.

Thank you in advance for your help. Please don't hesitate to reply with additional questions to arrive at a solution.

Sincrerely,

Ryan

[v-yuezhe-msft]

@rkoretoff,

Could you please share the PBIX file via Private Message so that I can test?

Regards,
Lydia

[v-yuezhe-msft]

@rkoretoff,

Based on my test, the issue is due to timeout. When I delete some report pages, the report can be exported to PPT. A similar issue has been reported internally, and the fix is on progress. I will post back once I get any updates.

Regards,

Lydia