PDF export of a report is throwing '"there was an error while reading a stream" error

[Anonymous]

We have a PowerBI report which we are sharing with some users by exporting to a PDF and sending that to them.

However now it creates a PDF, and while opening the file in Adobe Acrobat it immediately throws an error "there was an error while reading a stream" and the data is only partly exported (some graphs are empty in the PDF)

This happens both from the desktop and from powerbi.com

Please help because this is critical for our project.

[v-qiuyu-msft]

Hi @Anonymous, 

It should be the same issue listed in Support site: 

Regarding the error "there was an error while reading a stream" when opening the PDF file, I would suggest you post a thread in Acrobat Reader to get help. 

Best Regards,
Qiuyun Yu 

[Anonymous]

Hi @v-qiuyu-msft, thanks, however we are experiencing the same issue also while exporting from Desktop 😞

[v-qiuyu-msft]

Hi @Anonymous, 

Please update Power BI desktop to the latest version 2.76.5678.782 then test again. If the issue still occurs, I would suggest you create a support ticket to get help. 

Best Regards,
Qiuyun Yu