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mafaber

Mailto links doesn't work on iOS

Submitted by Helper II on ‎04-25-2019 01:27 AM

Title says it all, nothing happens when I press the link, it would be nice to have it open the built in mail app with a new mail.

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v-qiuyu-msft
Community Support
Community Support
‎04-25-2019 10:58 PM

Hi @mafaber, 

 

Based on my test with Power BI mobile app version 18.1(1.2.190415.113472) in iOS 12.1.4(16D57), it's able to click on the mailto: link to open the email application. 

 

In your scenario, please ensure you already set the mailto: column Data Category as Web URL follow this blog: https://bimentalist.com/2018/06/27/how-to-create-email-link-in-your-power-bi-dashboard/.

 

Then you can open the Power BI service in safari browser in your iphone, click on the mailto: value to see if mail application can pop up. 

 

Also please update Power BI mobile app to the latest version. 

 

Best Regards,
Qiuyun Yu 

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