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I am trying to get the total amount of New Customers and Lost Customers but when I put the Key Measure in a card to get the total, it just says Blank.
I am using the below Key Measures to try to calculate sum:
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Hi @lackeyj,
According to the design, Power BI don’t provide an option to do calculation such as sum, count in the dropdown menu of measure. You need create new measure or calculated column to perform calculation by yourself. Card visual is normally used to display a single number, such as total sales calculated by aggregation function like sum. Card visualizations (large number tiles) - Power BI | Microsoft Docs
If you put your New Customer measure into a visual like Table, you should see the values evaluated in it just like the following screenshot showed. The New total is a measure created as your New Customer measure.
New total = IF([otherTotal] & [Total] = BLANK(), BLANK(), IF([otherTotal]=[Total],"New Customer"))
Therefore, you need make some changes to your New Customer DAX formula. For example, SumTotal = [otherTotal]+[Total].
If you still have problems on modifying your DAX formula, you could post your problem in DAX&Commands Tips forum where you will get prompted help.
DAX Commands and Tips - Microsoft Power BI Community
Re: How to Get Your Question Answered Quickly - Microsoft Power BI Community
Best Regards, Community Support Team _ Caiyun