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Embed Report with QnA Sometimes Doesn't Loaded

I have a report with QnA embeded into my front-end project. The QnA sometimes doesn't loaded, its only show black on the section. Others chart was loaded except that QnA. I would appreciate if anyone could help on this matter.

Capture.PNG

Status: New
Comments
v-qiuyu-msft
Community Support

Hi @pbiembed-pet

 

I tested with online Power BI embedded sample, it's able to show the Q&A in the embedded report use Chrome browser 78.0.3904.97 (Official Build) (64-bit). Would you please test with the Power BI embedded online sample then test again? 

 

q2.PNG

 

Best Regards,
Qiuyun Yu

pbiembed-pet
Regular Visitor

Hi Qiuyun,

 

This problem happened in the Power BI web version as well. Sometimes the QnA box not loaded.

 

Not Loaded

Not Loaded.PNG

 

 

Loaded

Loaded.PNG

Loaded

pbiembed-pet
Regular Visitor
v-qiuyu-msft
Community Support

Hi @pbiembed-pet

 

Which browser did you run? I tested with Google Chrome version 78.0.3904.108 (Official Build) (64-bit) but still not bale to reproduce the issue on Power BI service and desktop. 

 

Also you can test with our sample report to see if it's related to the report itself. 

 

Best Regards,
Qiuyun Yu

pbiembed-pet
Regular Visitor

 

Hi @v-qiuyu-msft ,

 

I tried embed your report into my web project having the same issue.

My chrome version same as yours.

 

Im using Azure active directory as access token

config.PNGembed.PNG

pbiembed-pet
Regular Visitor

Hi @v-qiuyu-msft ,

 

I have attached my sample react.js project here.

The credential i will send to your private message.

 

https://www.dropbox.com/s/x21us0nmkou8u2l/power-bi-search.zip?dl=0

 

Thanks.