Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Data Sets not refreshing

for some time we have receieved intermittent TDS Protocol errors from our online data refreshes..  but a few weeks ago everything came off the rails.  here is the setup:   Personal gateway, feeding 15-20 data sets with upwards of 100 queries..been working fine for more than 3 yrs.  2 wks ago, both the gateway feeds and the desktop feeds have died for at least half of those data sets.  all the queries are setup as import.  the errors now read:  

An error happened while reading data from the provider: 'Invalid operation. The connection is closed.' 

OR 

An error happened while reading data from the provider: 'A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - An existing connection was forcibly closed by the remote host.)'

OR

Microsoft SQL: Protocol error in TDS stream

 

These errors are the online codes.  in desktop we also get:

OLE DB or ODBC error: Exception from HRESULT: 0x80040E4E. An unexpected exception occurred.

OLE DB or ODBC error: [DataSource.Error] An error happened while reading data from the provider: 'Invalid operation. The connection is closed.

 

These errors happen 99% of the time.  with the very rare random successful run..

 

What hasnt fixed it:  rolling back to august desktop

tweaking queries to remove one table worked for a minute, then didnt again. Disabling refresh on failing queries worked for one file.  but same query in different file did not work.  for clarity these are 20 item selects with just 3 tables joined from a SQL database.

 

 

Any help Please.  What do we try next..  

 

Status: Accepted
Comments
v-chuncz-msft
Community Support
Status changed to: Accepted
 
v-chuncz-msft
Community Support

@DanielDiAngelo 

 

A similar issue has been reported internally, so stay tuned. 

IcM 266426118

DanielDiAngelo
Regular Visitor

Update:  Power BI october 2021 did not fix the issue.  Also went to excel and used the get data feature with the same query failing in Power BI.  Same result.  Transport level error. connection closed.

 

Is it a sql issue, a power query issue, firewall problem?  

 

can you tell me how to monitor the progress of the resolution for the internal reports?

 

Thanks

daniel

satindenave
Frequent Visitor

same issue with me also can u provide  the solution for this please

DanielDiAngelo
Regular Visitor

Our issue was in a network switch which was throttling our bandwidth.  This was shutting down all of our larger pulls.   So the punchline was hardware not software.  We only discovered it because that switch ended up failing..

satindenave
Frequent Visitor

Thanks will connect with our network team check for this