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SJR_EDJ

Upgraded Report builder and now can't publish

Submitted by on ‎03-01-2024 12:10 PM

Tool: Microsoft Power BI report Builder.

Version:  15.7.1806.1

Issue Description: Users are unable to login(sign-in) into the Power BI report Builder POST upgrade

 

Error message:

 

SJR_EDJ_0-1709323443611.png

 

 

Multi User Issue ( Y/N) : Y

 

Status: Investigating

Hi @SJR_EDJ ,

 

Power BI Report Builder connects to different URLs than Power BI Desktop. These URLs need to be added to the proxy rule for it to work. Also, make sure there are no outbound firewall rules applied on your machine which is restricting Power BI Report Builder signing.

You may also ensure that the browser is updated to the latest version.

I would suggest you open browser on the same machine which has Power BI report builder installed. Then access the URL app.powerbi.com, sign in with the same account you used in Power BI report builder, check if the same issue occurs. 

 

Best Regards,
Community Support Team _ Caitlyn

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Comments
v-xiaoyan-msft
Community Support
Community Support
‎03-03-2024 10:34 PM
Status changed to: Investigating

Hi @SJR_EDJ ,

 

Power BI Report Builder connects to different URLs than Power BI Desktop. These URLs need to be added to the proxy rule for it to work. Also, make sure there are no outbound firewall rules applied on your machine which is restricting Power BI Report Builder signing.

You may also ensure that the browser is updated to the latest version.

I would suggest you open browser on the same machine which has Power BI report builder installed. Then access the URL app.powerbi.com, sign in with the same account you used in Power BI report builder, check if the same issue occurs. 

 

Best Regards,
Community Support Team _ Caitlyn

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