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Hi,
We have a scheduled refresh through the enterprise gateway. This refresh worked yesterday.
This morning, the refresh failed at 6am AEST 27 Oct 2017. Error message: "The last refresh attempt failed because of an internal service error."
We tried to manually refresh the data at 11:30am AEST 27 Oct 2017, and got this error message: "The gateway is either offline or could not be reached".
We again tried to refresh at 3:15pm AEST 27 Oct 2017, got this error message: "There is no available gateway".
When we check the refresh settings for this dataset, it now says "You don't have any gateway installed or configured for the data sources in this dataset. Please install a new personal gateway or configure the data source for an existing data gateway."
I will confirm again that this worked the previous day, and the dataset was not changed at any time, and that the gateway is online with the appropriate data sources, and works for other datasets.
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