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Power BI Report refrershes failing with Timeout Error using Data Gateway from 31st Dec. we are currently running on November 2023 update (3000.198.17).
Error Messages We are gettin on different datasets on different Data sources, not any particular datasource or dataset. This similar issue we have faced in starting 1st Week of Dec 2023 also that time we have upgraded the Gateway version and the issue was gone for couple of week now again it has started from 31st Dec. Microsoft Article says it support Gatewya for last 6 release. For a Large enterprise runnig large scale data refresh and power bi environment if this kind of issue happens very frequently there is a problem/bug with the service release for Power BI service that needs to be fixed ASAP. As we are running it enterprise wide there should be a minimal time or support for the gateway as it is very difficult to updated anything on a daily basis espacially during the Holidays where you have to deal with change freeze. and this this refresh issue happens for critical reports.
1.
{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Timeout expired. The timeout period elapsed prior to completion of the operation."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.HostingError.Reason","detail":{"type":1,"value":"Timeout"}}],"exceptionCulprit":1}}}
2.
{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Timeout expired. The timeout period elapsed prior to completion of the operation."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.HostingError.Reason","detail":{"type":1,"value":"Timeout"}}],"exceptionCulprit":1}}}
3.
{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Timeout expired. The timeout period elapsed prior to completion of the operation."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.HostingError.Reason","detail":{"type":1,"value":"Timeout"}}],"exceptionCulprit":1}}}
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Hi @rjones ,
Thank you for sharing, for other users with similar experiences you can check the comments below.
Best regards.
Community Support Team_ Caitlyn