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We are trying to import the JIRA issues on to Power BI using the JIRA content pack and generate the dashboards. But this is failing with an error message "We couldn't Import the data" . Additional error information that I can gather from the error detail is "We found extra characters at the end of JSON input.. The exception was raised by the IDataReader interface."
Steps followed
1. Provided the JIRA issues link - "https://jira.companyname.com.au/issues/?jql=project%20%3D%20XXX"
2. Authentication selected as Basic and provided validd JIRA user name and password
3, Then tried connecting but failed with the error message
JIRA instance - Cloud
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