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Ip Power BI blocked in Russia

Hello!

I can not log in to Power BI Desktop, I can log in to the Power BI web version, but the workspace does not appear.
Accordingly, it is impossible to publish the report and install the data gateway on the computer.

This is because subnets are blocked:
51.136.0.0
51.137.0.0

Please help to solve the problem.

 

37248993_420072445142977_9106749595865579520_o.jpg37273174_2061931740545252_8096940456010579968_o.jpg

Status: Accepted
Comments
Moderator

@romanchuk_roman,

What error message do you get when you log in to Power BI Desktop and install gateway on your computer?

Regards,
Lydia

When you try to log in to Power BI Desktop, you receive the following error message:
An error occurred while trying to sign in. Unable to connect to the remote server.

 

Снимок1.PNG

 

 

 

Feedback Type:
Frown (Error)

Error Message:
Невозможно соединиться с удаленным сервером

Stack Trace:
   в Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceProxy.GetResponse[T](ServiceProxyRequest request)
   в Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceProxy.GetUserDynamicFeatureSwitches()
   в Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<>c__DisplayClass1`1.<Execute>b__0()
   в Microsoft.PowerBI.Client.Windows.PowerBIService.RetryableWebRequest.Execute()
   в Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<>c__DisplayClass9.<MakeWebRequestAsync>b__8()
   в System.Threading.Tasks.Task`1.InnerInvoke()
   в System.Threading.Tasks.Task.Execute()
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<Execute>d__3`1.MoveNext()
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в Microsoft.PowerBI.Client.Windows.PowerBIService.ReportPublisher.<PublishReport>d__0.MoveNext()
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__3.MoveNext()

Stack Trace Message:
Невозможно соединиться с удаленным сервером

Invocation Stack Trace:
   в Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   в Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo..ctor(String message, Exception exception)
   в Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   в Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
   в Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
   в Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
   в Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__3.MoveNext()
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
   в System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
   в System.Threading.Tasks.Task.FinishContinuations()
   в System.Threading.Tasks.Task.Finish(Boolean bUserDelegateExecuted)
   в System.Threading.Tasks.Task`1.TrySetException(Object exceptionObject)
   в System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetException(Exception exception)
   в Microsoft.PowerBI.Client.Windows.PowerBIService.ReportPublisher.<PublishReport>d__0.MoveNext()
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
   в System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
   в System.Threading.Tasks.Task.FinishContinuations()
   в System.Threading.Tasks.Task.Finish(Boolean bUserDelegateExecuted)
   в System.Threading.Tasks.Task`1.TrySetException(Object exceptionObject)
   в System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetException(Exception exception)
   в Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<Execute>d__3`1.MoveNext()
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
   в System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   в System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   в System.Delegate.DynamicInvokeImpl(Object[] args)
   в System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   в System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   в System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   в System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   в System.Windows.Forms.Control.WndProc(Message& m)
   в System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   в System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   в System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   в System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   в System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   в System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   в System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   в Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__FabricatedMethod8(IWindowHandle )
   в Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   в Microsoft.PowerBI.Client.Program.<>c__DisplayClassb.<Main>b__0()
   в Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass7.<HandleExceptionsWithNestedTasks>b__6()
   в Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   в Microsoft.PowerBI.Client.Program.Main(String[] args)


Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\roman.romanchuk\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot1638712287.zip

Performance Trace Logs:
C:\Users\roman.romanchuk\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_newFromWeb
PBI_SpanishLinguisticsEnabled
CustomConnectors
PBI_qnaExplore
PBI_variationUIChange
PBI_canvasTooltips
PBI_showIncrementalRefreshPolicy

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

BackendUrl:
https://wabi-west-europe-b-primary-redirect.analysis.windows.net/

ActivityId:
b4ce6673-5916-432b-94f7-b13cad56298c

RequestId:
22cf82ad-c536-4f75-aaef-78a6c91bebb3

 

 

And when I try to install a gateway, I write that there is no connection.

In the web version it looks like this:

Снимок.PNG

I'm going to buy the Pro version. But the program does not work. Since ip addresses are blocked in Russia by a court decision in connection with the blocking of Telegram.
Is there Microsoft here? Help me please.

Moderator

@romanchuk_roman,

Please create a support ticket through Office 365 portal and then share the ticket number here.

Kindly include your tenant ID when you create the support ticket.

Regards,
Lydia

Established Member
Status changed to: Accepted
 

The problem is solved! A representative of Microsoft contacted me via Facebook. They changed the IP address for Russia.