Impossible to sign in for data connector

[Anonymous]

Hi,

Since a few days, I cannot sign in to connect to a spreadseet that feeds one of my report. I got the following error message at each trial:

Feedback Type:
Frown (Error)

Error Message:
Could not load file or assembly 'Microsoft.Web.WebView2.Core, Version=1.0.664.37, Culture=neutral, PublicKeyToken=2a8ab48044d2601e' or one of its dependencies. The system cannot find the file specified.

Stack Trace:
System.IO.FileNotFoundException
at Microsoft.Mashup.WebViews.Windows.EdgeChromium.WebViewWindowFactory.IsRuntimeAvailable(String browserExecutableFolder)
at Microsoft.Mashup.Client.UI.WebViews.Windows.ModernBrowserOAuthDialogFactory.Create(IWindowHandle parentWindowHandle, IUIHost uiHost, OAuthBrowserNavigation browserNavigation, String resourceKind)
at Microsoft.Mashup.Client.UI.Shared.OAuthManager.OpenOAuthDialog(IWindowHandle parentWindowHandle, String resourceKind, String accessToken, String resourceUrl)
at Microsoft.Mashup.Client.UI.Shared.OAuthManager.<>c__DisplayClass6_0.<OpenOAuthDialog>b__0()
at Microsoft.Mashup.Client.UI.Shared.OAuthManager.<>c__DisplayClass7_0.<AsyncGetOAuthResult>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
Could not load file or assembly 'Microsoft.Web.WebView2.Core, Version=1.0.664.37, Culture=neutral, PublicKeyToken=2a8ab48044d2601e' or one of its dependencies. The system cannot find the file specified.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.Mashup.Client.UI.Shared.Ux.CredentialsChallengeResolver.ShowResolveDialog(IWindowHandle owner, IUIHost uiHost)
at Microsoft.Mashup.Client.UI.Shared.HtmlControls.Results.Challenge.ChallengeResultHtmlControl.ResolveChallenge()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Microsoft.Mashup.Client.UI.Shared.JsExportWrapper.<>c__DisplayClass13_0.<InvokeMember>b__0()
at Microsoft.Mashup.Client.UI.Windows.JsErrorHandler.WrapInvokeHost(Func`1 invokeHost)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.92.706.0","ModuleName":"Microsoft.Mashup.WebViews.Windows.EdgeChromium.dll","Component":"Microsoft.Mashup.WebViews.Windows.EdgeChromium.WebViewWindowFactory","Error":"System.IO.FileNotFoundException","MethodDef":"IsRuntimeAvailable","ErrorOffset":"-1"}

It fails regardless of a connection to a new or an existing source. Also, I am not able to clear the permissions anymore in the data source settings (no erase of the sources when I try to do so). I am using version 2.92.706.0 64-bit

I would be most grateful for your help.

Thank you!

[v-lili6-msft]

HI

Try to uninstall and reinstall the latest version power bi desktop.

https://www.microsoft.com/en-us/download/details.aspx?id=58494

if that doesn't work try to find Microsoft.Web.WebView2.Core.dll on system and then copy into the "bin" folder of the Power BI installation. 

https://developer.microsoft.com/en-us/microsoft-edge/webview2/

Regards,

Lin

[s4muel]

Hello @Anonymous,

One of my users is encountering exactly the same error message with the version 2.93.981.0

Did you fix the issue? If yes, how please?

Thanks

s4muel