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Export data not working (Couldn't download file)

Hi all,

 

I have an issue exporting data from a visual in the PowerBI web interface. When clicking on "Export Data" in the three dot menu of any visual, I can choose the type of export, just as expected. I even get a success message on the export. After that, my browser (edge) shows that a download of the data file starts.

schmiegelt_2-1668692301187.png

However, the download always fails:

 

schmiegelt_1-1668692185553.png

It is the same for exporting a PDF or PowerPoint file. The download starts, but does not succeed.

 

I had a look in the console, but there is no relevant information.

Does anyone have the same issue, or even a solution?

 

Best regards,

 

Philip

 

Status: Delivered

Hi @schmiegelt 

I am so glad to hear that your issue has been fixed . I will change the status to "Delivered" .

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
v-yetao1-msft
Community Support
Status changed to: Investigating

Hi @schmiegelt 

There is no similar known issue now . I can export data from visual . 

Ailsamsft_0-1668738446359.png

I have a doubt that why your path is blob ? What is your capacity ? Shared or Premium ? Can you do this with a different browser ?

 

Best Regards,
Community Support Team _ Ailsa Tao

 

schmiegelt
New Member

Hi Ailsa,

 

I just tried again with the exact same settings (same browser, same report), and now it works. To be sure, I also tried on other devices, still working.

So I guess this was only a temporary issue.

 

Nevertheless, thanks for your help! 

 

Best regards

 

Philip

v-yetao1-msft
Community Support
Status changed to: Delivered

Hi @schmiegelt 

I am so glad to hear that your issue has been fixed . I will change the status to "Delivered" .

 

Best Regards,
Community Support Team _ Ailsa Tao