Not ABle to buy app in appsource

[JawadBoujida]

Hi There,

We are trying to buy the following app https://appsource.microsoft.com/en-US/marketplace/checkout/okvizcorp1634637213047.calendarprobyokviz.... But when we click on "buy now" and we procceed to the next page. It keeps on loading and we are not able to buy it.

Could anyone assist us?

[v-tangjie-msft]

Hi @JawadBoujida ,

Please try:

1. Clear your browser cache and cookies: This can help resolve issues related to loading web pages.
2. Try a different browser or Use the Privacy Window: Sometimes, browser-specific issues can cause problems with loading pages.

Best Regards,

Community Support Team _ Neeko

[JawadBoujida]

Hi,

I tried using edge and it is working but now I have another issue.

I Tried to purchase it but I'm receiving this error. 

Anything that we can do?

[v-tangjie-msft]

Hi @JawadBoujida ,

Please refer to this document to troubleshoot purchase errors. If this still does not help, please contact the appropriate technical support at this link.

Best Regards,

Community Support Team _ Neeko

[JawadBoujida]

Hi,

So when I tried the first time it gave me an error on my payment. I checked the document that you sent and I tried to purchase it again today. I"m back to square 1. 

I deleted my history, cookies etc.

I tried in Private mode and other browsers.

It getting a bit frustrating because I need this app to be able to deliver this project.

[Reine]

@JawadBoujida  - Hi, did you ever get this resolved?  If so, can you share the solution?  I am having this exact issue trying to purchase the Calendar Pro