BUG - Custom Format can't be selected

[nicholashilton]

Hi,

Since the March 2022 update it has become impossible to change the format of a field to custom, the software won't let you select it at all

[v-xiaoyan-msft]

Hi @nicholashilton ,

It seems that I cannot reproduce your issue, my test Version: 2.103.881.0 64-bit (March 2022) and it works fine on my Power BI Desktop.

Did I miss something? It would be great if you can tell more details about how to reproduce your issue.

、

Best Regards,
Community Support Team _ Caitlyn

[nicholashilton]

Hi

Thanks for the quick response, I've reinstalled on my laptop and found the same issue and the same thing happens on my desktop

I won't send a clip due to data sensitivity but what I'm doing is trying to apply custom formatting to measures. I am selecting the measure. Clicking the formatting dropdown, selecting custom, at which point it just reverts to general

Thanks

[v-xiaoyan-msft]

Hi @nicholashilton ,

I have tested using measure, but I still can't reproduce your problem.
Kindly see the picture below：

Best Regards,
Community Support Team _ Caitlyn

[ReginaldPenguin]

Hi Caitlyn,

Thanks for your help with this I've investigated using a different pbix and the issue didn't persist it's just a bug in the file I'm using.

Thanks!

[ReginaldPenguin]

Same person different account sorry!

[Anonymous]

I, too, am experiencing the issue noted.  In my case, the field format was General and I needed to make it custom.  I select Custom...wait a few seconds...goes back to General...rinse and repeat 4 times...so I changed it to a Whole Number...wait a few seconds...that took....then changed it to custom...and it took. 

The issue seems to be intermittant because on another field, it took on the first try but on a third field, it took 3 tries (and again, required it to first use a different format first).

I am on the April 2022 version.

[rayleneames12]

I'm having the same issue as described by @Anonymous

[Anonymous]

I had the same bug...

First  changed the format to Currency and then I could select Custom without jumping back to General.

[Anonymous]

Had the same problem.

Thank you @Anonymous  switching to currency and then custom seems to work.

[aex-zanui]

Experiencing same issue. Try selecting Custom and displays "Working on it..." and then just changes the drop down back to General. Currently using version Version: 2.112.1161.0 64-bit (December 2022) of Power BI desktop.