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rrhutch Regular Visitor
Regular Visitor

Content Packs Published to Specific People Not Working

For sometime now, we have some of our reports that we have published content packs to specific people. From their own My Workspace, they could then go to Get Data and My Organization and get the content pack. It would add it to their own My Workspace at that point.

 

However, when publishing a content pack to specific people now and they go to Get Data from their own My Workspace they do not see the content packs under My Organization to be able to download.

 

We can still successfully create content packs for other App Workspaces and pull those content packs into those specific workspaces.

 

Any thoughts? I looked around to see if Microsoft changed something to the process of publishing content packs to specific individuals, but I cannot find anything.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Support Team
Community Support Team

Re: Content Packs Published to Specific People Not Working

Hi rrhutch,

 

I have reproduced your issue and have reported this issue to PG. Will update here when I get any response.

 

Regards,

Jimmy Tao

View solution in original post

Highlighted
Community Support Team
Community Support Team

Re: Content Packs Published to Specific People Not Working

Hi rrhutch,

 

Yes, actually I have found the change in Get Date pane, click Get Data-> Organizational Content Packs and then you can see content pack shared with you.

1.PNG

 

Regards,

Jimmy Tao

View solution in original post

6 REPLIES 6
Community Support Team
Community Support Team

Re: Content Packs Published to Specific People Not Working

Hi rrhutch,

 

I have reproduced your issue and have reported this issue to PG. Will update here when I get any response.

 

Regards,

Jimmy Tao

View solution in original post

rrhutch Regular Visitor
Regular Visitor

Re: Content Packs Published to Specific People Not Working

Thanks. That makes me feel better in that it was some kind of new change in the product that I missed.

Highlighted
Community Support Team
Community Support Team

Re: Content Packs Published to Specific People Not Working

Hi rrhutch,

 

Yes, actually I have found the change in Get Date pane, click Get Data-> Organizational Content Packs and then you can see content pack shared with you.

1.PNG

 

Regards,

Jimmy Tao

View solution in original post

rrhutch Regular Visitor
Regular Visitor

Re: Content Packs Published to Specific People Not Working

Thanks. That is very helpful.

YvetteM Frequent Visitor
Frequent Visitor

Re: Content Packs Published to Specific People Not Working

Thank you! I was also completely lost! This solved the problem.
siemdevlieger Frequent Visitor
Frequent Visitor

Re: Content Packs Published to Specific People Not Working

This is great, this made my day!

 

I was having many issues with this in the last months, but this solved it for all users that could not access the content pack for our organization.

 

Thanks a lot!

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