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Anonymous
Not applicable

AARRRGGGHHH!!! "We weren't able to restore the saved database to the model"

So frustrating. I'm using Desktop and my PC ground to a stop and needed a cold reboot.  Since them I have repeatedly uninstalled and reinstalled the app, and I deleted the folder in my user folder and moving a copy to the local disc. My colleague can open the files I am working on, but I cannot open anything, no files at all, just keep getting "We weren't able to restore the saved database to the model" Are there any ofther files and folders I need to delete before performing a fresh re-installation to fix this?

Thanks

 

1 ACCEPTED SOLUTION
Tahreem24
Super User
Super User

Hi,

Please refer the below thread to get rid of your issue.
https://community.powerbi.com/t5/Desktop/Unable-to-open-document-we-weren-t-able-to-restore-the-save...

Don't forget to give thumbs up 👍 and accept this as a solution if it helped you.
Don't forget to give thumbs up and accept this as a solution if it helped you!!!

Please take a quick glance at newly created dashboards : Restaurant Management Dashboard , HR Analytics Report , Hotel Management Report, Sales Analysis Report , Fortune 500 Companies Analysis , Revenue Tracking Dashboard

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5 REPLIES 5
Tahreem24
Super User
Super User

Hi,

Please refer the below thread to get rid of your issue.
https://community.powerbi.com/t5/Desktop/Unable-to-open-document-we-weren-t-able-to-restore-the-save...

Don't forget to give thumbs up 👍 and accept this as a solution if it helped you.
Don't forget to give thumbs up and accept this as a solution if it helped you!!!

Please take a quick glance at newly created dashboards : Restaurant Management Dashboard , HR Analytics Report , Hotel Management Report, Sales Analysis Report , Fortune 500 Companies Analysis , Revenue Tracking Dashboard
Anonymous
Not applicable

Yes, big thanks Tahreem.
I was able to get the Dec 19 version from here

All is back working.

That's great.
I hope you are good to go now.👍
Don't forget to give thumbs up and accept this as a solution if it helped you!!!

Please take a quick glance at newly created dashboards : Restaurant Management Dashboard , HR Analytics Report , Hotel Management Report, Sales Analysis Report , Fortune 500 Companies Analysis , Revenue Tracking Dashboard
Anonymous
Not applicable

The link to the December 19 version is now defunct 😞

Anonymous
Not applicable

've even tried renaming the file, still no luck.

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