Why can't my free license user view my dashboards?

[cbabel]

Hi All, 
I am trying to allow my free license users to view my premium workspace.  I have assigned them viewer role but they are still unable to access

[RossEdwards]

What is the error message they are recieving?

[cbabel]

This is the pop-up message

[RossEdwards]

Have they been assigned a higher level of access in the workspace itself?  Overlapping access always applies the highest level.

Can you also double check that the workspace is indeed assigned to your premium capacity?  I know you said it has, but its worth just making sure it has the little diamond next to its name

[cbabel]

So far, I only assign them "Viewer" role. The above image will show.

As for my workspace, it is below as shown

[RossEdwards]

Based on the Icon. I suspect you are not on a premium capacity but instead have Premium Per User:

Power BI Premium Per User - Power BI | Microsoft Learn

[cbabel]

I see, yes you are right. it seems like it per user. So how can I switch to that?

[RossEdwards · Accepted solution]

How to purchase Power BI Premium - Power BI | Microsoft Learn

Also be aware of this:

Important update coming to Power BI Premium licensing | Microsoft Power BI Blog | Microsoft Power BI

[cbabel]

Thanks for this! really helpful