Visuals not loading in powerbi service

[sujatakaran]

Hi,

I have built a report using a powerbi dataset but when I publish it, its not loading. I am getting gateway error. However, with the same dataset, same workspace , I have created another report, which is loading fine in the services. Can you please help ?

[sujatakaran · Accepted solution]

The issue was with the storage mode. I had some query in import mode and some direct queries and that was causing the issue.  This is resolved

[gauthamboppana]

@sujatakaran  - Just checking if your issue has been resolved or not. 

Did I answer your question? Mark my post as a solution! If not, please feel free to ask me.

Also, I would ❤ Kudos if my solution helped.  It is a token of appreciation!

Thank you very much !

[v-mengzhu-msft]

Hi @sujatakaran ,

Your error message is that the dashboard data could not access because no gateway.

So is this screenshot you're showing a report or a dashboard?

If it is a dashboard, are your dashboards derived from multiple reports or multiple datasets?  you need to make sure that all the datasets involved in your dashboard are successfully configured with the corresponding gateways.

If it is a report,  please check again the configuration of gateway and its dataset settings don’t have errors.

Best regards,

Community Support Team Selina zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[gauthamboppana]

@sujatakaran  - Please check the dataset settings and make sure the gateway is configured.

Did I answer your question? Mark my post as a solution! If not, please feel free to ask me.

Also, I would ❤ Kudos if my solution helped.  It is a token of appreciation!

Thank you very much !