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Regular Visitor

Re: Upgrading a classic workspace to a new workspace

Was there a resolution to this question without raising a support ticket?  I have followed the steps exactly and have the same issue.  Do I just raise a support ticket?

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Regular Visitor

Re: Upgrading a classic workspace to a new workspace

We're also running into the same issue and would love to know how we can resolve it ourselves without lodging a ticket.

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Frequent Visitor

Re: Upgrading a classic workspace to a new workspace

Hi @coreyedwards,

 

There was no resolution on my issue without raising a support ticket. 

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Frequent Visitor

Re: Upgrading a classic workspace to a new workspace

Hi @Jon_M 

 

That would be great, unfortunately, there was no resolution on my issue without raising a support ticket.

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Regular Visitor

port tiRe: Upgrading a classic workspace to a new workspace

I had the same issue, kept getting unknown error, but found this: https://community.powerbi.com/t5/Issues/Can-t-upgrade-Classical-workspace-to-new-workspace-experienc...

 

I also removed the logo image (same as person mentioned added and then removed image) and then my upgrade worked, bit of a faff but quicker than raising a support ticket.

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Frequent Visitor

Re: port tiRe: Upgrading a classic workspace to a new workspace

@Emma_A 

Thanks for that post, hope it helps someone here. 

 

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Advocate III
Advocate III

Re: port tiRe: Upgrading a classic workspace to a new workspace

Thanks @Emma_A  that helped me! I was able to succesfully upgrade the workspace after removing the image.

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