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How can I allow users to use Q&A function in a report published in PowerBI Service?
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Well, if you have Edit access to a published report, you can double-click on a blank area of a page and ask a question just like in Desktop but that's really very new. I don't believe you can do it though if you don't have Edit access from a report page, you do that via a Dashboard.
In the Service, you do that by creating a Dashboard tied to your report and you ask questions in the Dashboard.
https://docs.microsoft.com/en-us/power-bi/power-bi-visualization-introduction-to-q-and-a
does this mean the Q&A function works only when you have a Dashboard created, even though I have an existed report published in PowerBI Service?
Well, if you have Edit access to a published report, you can double-click on a blank area of a page and ask a question just like in Desktop but that's really very new. I don't believe you can do it though if you don't have Edit access from a report page, you do that via a Dashboard.
Thank you!