Power BI Subscription is coming blank as Visuals are taking few seconds to load data..?

[Anonymous]

Hi All,

I have a Power BI Report (Direct Query Mode) and it has 6 Pages. I have setup a subscription of page 2nd and I know it takes few seconds (15-30 Seconds) to load data into visuals in this page. 

I have scubription schedule at 8.30 AM everyday and When I receive email, there is no data. Seems like visuals were still loading and before it completes, email was sent.

How to fix this guys..? Please don't say to tune my query. 15-30 Seconds performance is acceptable.

[amitchandak]

@Anonymous , is it using a gateway or have given credentials while scheduling

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot

https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/

https://www.youtube.com/watch?v=mGnNn6gnrKk

[Anonymous]

Yes it is using Gatway. But when I run the report it works fine. In the same report visuals those are loading quickly are coming into email but 2 Visuals those are taking fewer seconds to load, coming as blank. 

[Greg_Deckler]

@Anonymous - You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[Anonymous]

Logged as an issue: https://community.powerbi.com/t5/Issues/Power-BI-Subscription-is-coming-blank-as-Visuals-are-taking-...

please vote for it.