Error in connecting to Jira

[MichaiahGartner]

I get this error each time. I can only use windows authentication because the other authentication methods result in importing blankk data.

[v-jiascu-msft]

Hi @MichaiahGartner,

I'm afraid Jira doesn't support Windows authentication. I verified this in the backend logs. Please use a valid method. 

Regarding the blank pages, 

1. Does your account have enough permission?

2. Did you grant the permission? Please refer to the video in all-in-one-power-bi-connector-for-jira. I think it's helpful.

3. Other references: Desktop/Issue-with-connecting-Power-Bi-to-Jira, Service/jira.

Best Regards,
Dale