Dataset refresh 30x slower in PBI Service vs. Desktop

[tktktk]

What could be the reason why data refresh is so much slower in PBI service (15 min) vs. PBI Desktop (0,5min) ? It's very small dataset (5mb). Data source is REST API from SaaS service. This is the only dataset in workspace and the workspace is Pro.

Have you faced e.g. latency issues? 

[cworley219]

We've been having somewhat similar issues this morning as well. I refreshed a larger dataset in desktop that took about 15 minutes whereas the service refresh ran for about 4 hours before cancelling it. I'd assume some regions may have some latency issues currently.

[tktktk · Accepted solution]

It seems that this started to work after a while. Still slower, but tolerable difference.