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Hi, @Mehal1996
Is your problem been solved? If yes, kindly mark the helpful answer as a solution if you feel that makes sense. Welcome to share your own solution. More people will benefit from the thread.
Best Regards
Janey Guo
Hi, @Mehal1996
It looks like a problem with the data source. You can check whether the gateway connection is normal and whether the report can be refreshed successfully. And does the person who opens the report in the service have permission to view all dataset(all datasource)?
If it doesn’t solve your problem, please feel free to ask me.
Best Regards
Janey Guo
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
This is really strange. You may be missing on some filter or App pointing to a differnt datasource.
How does it look on the report in workspace? (not App)