I'm trying to install Power BI Personal Gateway on a second (cloud) server to deliver another data source. During the install (as an admin) I am getting this error, "Time out when registering Gateway". Just wondering what that means and what I can do about it. Also if there are any diagnostic steps...sounds like the gateway is trying to reach something and it can't.
I have exact the same issue.
I have set up the proxy settings in the config file for the Configurator.
Firewall ports should be open as well.
I followed all informations available on the PowerBI site about the EGW.
The server has 12 cores (2x6 cores) with 18 GB RAM.
I have this issue on two separate servers.
It is possible to increase the timeout period from 1 minute to more (for example 3 mins)?
It should be possible to do this in the Microsoft.PowerBI.EnterpriseGateway.exe.config or in the enterprisegatewayconfigurator.exe.config file.
I would preffer to do it in the service config file.
The Gateway are registered in the PowerBI service site but appears as offline.