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Frequent Visitor

Power Query window issues with multiple monitors

I don't know if this is the right place to ask about PQ in Excel, but maybe some of you have encountered this.

 

I am using my laptop with 2 external monitors:

1) Laptop = 1920x1080 Scale 150% Primary monitor

2) Monitor = 1920x1080 Scale 100%

3) Monitor = 1366x768 Scale 100%

 

All of the above are the recommended settings for each screen.

 

When I open Power Query on one of the external monitors, often the window is unusable, looking something like this:

Rudz_1-1606320067621.png

 

There will be big black boxes and large blank areas. Notice the right pane and bottom status bar are missing.

 

Other times the PQ window is mostly good, but popup windows are unreadable unless I drag them to the laptop screen. I just tried setting the scaling to 100% on all monitors and making the external monitor primary and restarted Excel, and it's worse. Normally the laptop monitor always works and now it's not working even there. I also tried removing monitor 3 and it's still a mess.

 

I work with 3 monitors all day every day, and Power Query is the only app I use with this problem. Any ideas how to resolve this?

1 ACCEPTED SOLUTION
Community Support
Community Support

Hi, @Rudz 

 

I am unable to reproduce your scenario. I'd like to suggest you create a support ticket here for further help.

 

Best Regards

Allan

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Community Support
Community Support

Hi, @Rudz 

 

I am unable to reproduce your scenario. I'd like to suggest you create a support ticket here for further help.

 

Best Regards

Allan

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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