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gempar Frequent Visitor
Frequent Visitor

Titles and labels disappearing in Apple Watch view

Hi,

 

It's my first time using Power BI with an Apple Watch and the visuals I am sharing keep dropping their titles / labels. 

 

I am using card visuals, I am publishing my reporting to a workspace, then pinning card tiles to a dashboard.  The dashboard is shared with a relevant user who is able to see the visuals on their apple watch, but the card titles and labels aren't showing. They show in the desptop view on the dashboard but not on the watch. 

 

How can I get labels showing on the Apple Watch? 

 

Thanks very much!

3 REPLIES 3
Community Support Team
Community Support Team

Re: Titles and labels disappearing in Apple Watch view

HI @gempar ,

Have you run power bi mobile app on your iPhone device? As the document mention, you also need to launch power bi mobile app on iPhone to keep the data update/sync to apple watch:

Explore your data in the Power BI mobile app on your Apple Watch 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
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gempar Frequent Visitor
Frequent Visitor

Re: Titles and labels disappearing in Apple Watch view

Hi @v-shex-msft ,  THanks for your suggestion.  Yes - everything is displaying as it should in the mobile app, but then all the headings (except 1) disppear on the watch.  

 

Any other ideas? 

 

Thanks

Gemma

 

Power BI Team mshenhav
Power BI Team

Re: Titles and labels disappearing in Apple Watch view

Hey @gempar ,

 

Can you please provide watchOS version and screenshots from phone and watch? This will help us investigate.

Did it use to work and stop working?

 

Thanks, Maya

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