They are working on it. If you click the support and then help tab you will see it listed as a confirmed issue. I have not received an ETA on a fix for my support ticket but I did receive confirmation it was being looked into for a solution.
Not a solution but more of a bandaid, we have found that if the dashboard tiles are not updating to open the dashboard on the mobile app, once it loads to the mobile app the tiles within the 365 site will update at the same time.
My last correspondence (last week) was that this had been solved. Once a repin occurs after last week, it should fix the problem.
My problem may have been caused by my changing the filters each week. I was filtering down to a certain week number and pinning the tile. The next week I would change that week and my data would not refresh to the dashboard. I attribute this to pinning a filtered tile but that has not been confirmed as of yet. The live page pin fixed that for me and they are checking to see if changing the filters will allow update moving forward.
I am still having the same problem . The tiles do not refresh, however the report is updated.
I usually have to manually go and re-open the dashboard in order to refresh.
Hope a solution will be found soon!
I have the same issue. The tiles on my dashboard are from 2 different reports. The tiles from the report 1 work normally but the tiles from the report 2 never get refereshed. The reports are updated. Any update for this issue? Thanks!
I'm having the same issue. My reports are all updating fine and my scheduled daily data refresh is working too. None of my Dashboard tiles are updating though. Manually refreshing the Dashboard Tiles does nothing....
I see this problem has been going on for a couple years now with no resolution so this makes my frustration even more frustrating...I have about a dozen different dashboards and none of them will refresh tiles when updated.
I would like to see an official statement from Microsoft as to whether this is going to be resolved. Thinking about cancelling my Pro license agreement and moving everything to Tableau.