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Hi all I have an excel file with several agents call center calls, and one of the columns is the duration of the calls. I have changed the type from text to duration, but when I use the score card visual, i only see 0.00 , it does not give me the minutes that is what i want. Is there any way to show all decimals ? as the duration is always on minutes, so i have 0.00.04.27 and things like that . Thanks! César
Solved! Go to Solution.
Hi @Anonymous ,
You need to create a new column using your "duration" column as per the calculation suggested by @amitchandak
Thanks,
Pragati
@Anonymous
If it text/varchar
new column in Minute =left([Duration],2)*60 + mid([Duration],4,2) +right([Duration],2)/60
If it is time /timestamp
new column in Minute =hour([Duration])*60 + minute([Duration]) +second([Duration])/60
@Anonymous , try like in Minute
new column in Minute =left([Duration],1)*24*60 + mid([Duration],3,2)*60 + mid([Duration],6,2)*1+right([Duration],2)/60
@Anonymous , New Column. I mentioned that in the name.
Hi @Anonymous ,
You need to create a new column using your "duration" column as per the calculation suggested by @amitchandak
Thanks,
Pragati
I am a rookie and i think i am lost about how to do that sorry :-S
The name of tjhe column is average time , and the format is
00:15:28 |
@Anonymous
If it text/varchar
new column in Minute =left([Duration],2)*60 + mid([Duration],4,2) +right([Duration],2)/60
If it is time /timestamp
new column in Minute =hour([Duration])*60 + minute([Duration]) +second([Duration])/60
Hi @Anonymous ,
Refer following article to correctly convert text value to time value.
https://community.powerbi.com/t5/Community-Blog/Aggregating-Duration-Time/ba-p/22486
If this helps and resolves the issue, appreciate a Kudos and mark it as a Solution! 🙂
Thanks,
Pragati
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