PowerBI crashes after opening report file

[awLU]

Hi there,

Since some time I have the problem that Power BI crashes after opening a report. The opened report appears shortly and after a few seconds the program closes automatically. I don't get an error message or anything like that.

Due to the software architecture I am forced to use the 32bit version, of which I have installed the latest one. The report is relatively large, since different SQL databases are retrieved and linked in PBI. Can the reduced performance of the 32bit version be the cause? Is it even recommended to install PBI in the 32bit version?

What are the possible solutions? Thank you for your support!

Greetings Andi



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[v-piga-msft]

Hi @awLU,

Do you have this issue any reports or only the specific report?

In your scenario, when you run the Power BI desktop 32bit, please run it as administrator to check if it will have this issue.

Best Regards,

Cherry

[awLU · Accepted solution]

Hey Cherry,

Thanks for the help. I first installed the 32 bit version and then it worked again. If problems should occur again, I will try the login as administrator.

Best Regards
awLU

[v-piga-msft]

Hi @awLU,

OK. It's glad that you have solved your problem. Please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

Best  Regards,

Cherry