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richo Frequent Visitor
Frequent Visitor

Power BI Stalling on Initilizing model

Hi All

 

On the latest update of Power BI, after installing (upgrade and fresh install) the application will not completely load and stalls on the 'Initializing model' splash screen. It continues to appear it is loading but doesnt. Out of the 20+ attempts it did load once, but there was no difference in the set up at that time.

 

Has anyone else been experiencing this issue? I have therefore had to revert to the previous version to get Power BI desktop working.

 

I am running Windows 10 Pro, Intel Core i7 with 16gb RAM (MSI)

 

Thanks

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Accepted Solutions
richo Frequent Visitor
Frequent Visitor

Re: Power BI Stalling on Initilizing model

After some poking around.... i noticed Nahimic for MSI (https://gaming.msi.com/features/nahimic) which was installed as part of the laptop appears to have been the issue. It automatically starts on start-up. When i exit the application from the system tray power BI loads as per normal.

 

Odd one that one and i wonder if anyone can explain it?

10 REPLIES 10
richo Frequent Visitor
Frequent Visitor

Re: Power BI Stalling on Initilizing model

After some poking around.... i noticed Nahimic for MSI (https://gaming.msi.com/features/nahimic) which was installed as part of the laptop appears to have been the issue. It automatically starts on start-up. When i exit the application from the system tray power BI loads as per normal.

 

Odd one that one and i wonder if anyone can explain it?

pqian Senior Member
Senior Member

Re: Power BI Stalling on Initilizing model

@richo Thanks for narrowing it down! This is information is really helpful to us. I have no idea how Nahimic is interfering with the Desktop, I'd have to grab a MSI laptop and test it out.

fintech1 New Member
New Member

Re: Power BI Stalling on Initilizing model

Thank you,

 

BI desktop started once I stopped nahimic on my msi laptop.

Power BI Team akjana
Power BI Team

Re: Power BI Stalling on Initilizing model

@fintech1, @richo can you tell us which nahimic software was it exactly ? What does that software do, nahimic site shows many different downloads.

richo Frequent Visitor
Frequent Visitor

Re: Power BI Stalling on Initilizing model

It was part of the bloatware pre-installed on my MSI laptop. Not sure of its use as i never used it.

 

Cheers

madmys Frequent Visitor
Frequent Visitor

Re: Power BI Stalling on Initilizing model

Im experiencing the same problem but i do not have a nahimic installed. what could be the problem?

Jayadev Regular Visitor
Regular Visitor

Re: Power BI Stalling on Initilizing model

Have you got any reply to it ???? Too poor support from community.

Jayadev Regular Visitor
Regular Visitor

Re: Power BI Stalling on Initilizing model

I too face the same problem.  How can we trust the product ???

aaronsteers Regular Visitor
Regular Visitor

Re: Power BI Stalling on Initilizing model

Has anyone on this thread had any luck resolving this?

 

I've opened a new thread since this one is already flagged "resolved": http://community.powerbi.com/t5/Desktop/Desktop-app-can-t-open-gets-stuck-on-quot-Initializing-model...