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RAdams Regular Visitor
Regular Visitor

HELP! ...attempt failed because of an internal service error. This is usually a transient issue.

I just started getting these types of Refresh errors on a Report that up to this point, had never gave me errors. 

 

It's very odd becuase the data refresh wass cancelled right after I get this message. When I view the report in Desktop, it refreshes just fine. It's only when I have the report uploaded where it bombs out on scheduled refresh time. 

 

Has anyone seen this error? I've moved refresh times. I recoded the SQL code that feeds the data. It just doesn't make sense to me. Thanks for any help. 

 

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RAdams Regular Visitor
Regular Visitor

Re: HELP! ...attempt failed because of an internal service error. This is usually a transient issue.

I managed to get this to work. I deleted the Report from the service and re-published the report to the Service. Very strange. 

Community Support Team
Community Support Team

Re: HELP! ...attempt failed because of an internal service error. This is usually a transient issue.

Hi @RAdams ,

 

As the error message, the issue should be related to the on-premise gateway. So in your scenario, to restart the gateway should work as well.

 

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: HELP! ...attempt failed because of an internal service error. This is usually a transient issue.

Hi @RAdams ,

 

Has your issue been solved? If so kindly mark my answer as a solution to close the case. Thanks in advance. Any other question, feel free to let me know please.

 

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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