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ERing
Helper V
Helper V

Export Underlying Data enabled but still only getting summarized data

‎11-06-2023 12:34 PM

I have end users that are asking to be able to view the underlying data for visuals in a report. The "Underlying Data" option has been enabled and is visible for users, however, they are still only getting a table with summarized data as shown below.

Any idea what is preventing the underlying data from being shown?

Export.PNG

Export 2.PNG

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v-yiruan-msft
Community Support
Community Support
In response to ERing

‎11-15-2023 07:09 AM

Hi DRing,

Thanks for reaching out to us with your problem. Base on your description, it can't export the underlying data even though you have already made the right settings for exporting data... And according to this official documentation, you may not be able to export the underlying data if you have the following situations. Please check and confirm it...

  • Export using Underlying data doesn't work if:

    • the version is older than 2016.

    • the tables in the model don't have a unique key.

    • an administrator or report designer has disabled this feature.

    • you enable the Show items with no data option for the visualization Power BI is exporting.

Best Regards

Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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parry2k
Super User
Super User

‎11-06-2023 01:46 PM

@ERing can you make sure exporting underlying data export option is turned on under options:

 

parry2k_0-1699307184002.png

 



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ERing
Helper V
Helper V
In response to parry2k

‎11-06-2023 02:02 PM

Hi @parry2k This setting is enabled.

Export 3.PNG

Message 3 of 4
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v-yiruan-msft
Community Support
Community Support
In response to ERing

‎11-15-2023 07:09 AM

Hi DRing,

Thanks for reaching out to us with your problem. Base on your description, it can't export the underlying data even though you have already made the right settings for exporting data... And according to this official documentation, you may not be able to export the underlying data if you have the following situations. Please check and confirm it...

  • Export using Underlying data doesn't work if:

    • the version is older than 2016.

    • the tables in the model don't have a unique key.

    • an administrator or report designer has disabled this feature.

    • you enable the Show items with no data option for the visualization Power BI is exporting.

Best Regards

Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Message 4 of 4
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