We recently helped The Oil & Gas Technology Center (OGTC) and Microsoft to facilitate a codeless Power Platform hackathon to solve industry challenges like tackling CO2 emissions, avoiding downtime, increasing asset efficiency, etc. Intelligent Plant provided a live connection to vendors historians some of which contained years of data using the Industrial App Store. Rightfully, the participants (engineers, data scientists and others) went ahead and tried to extract RAW data from data silos containing 5+ years of data for multiple sensors at 1s frequency, but is this the right approach?
Customer retention refers to the ability of a company or product to retain its customers over some specified period. Here, we will measure how long we were able to retain a customer since its first date of purchase. What Kind of customer we would like to retain.