timeout expiration issue in power bi service gateway

[Nirmalya45]

Hi All,

I'm having timeout expiration issue in the power bi service when attempting to configure a new datasource. there is no option to manually set the timeout, and default seems to error out after about 60 seconds. I've downloaded new version. But still facing this issue. Please help

[Anonymous]

I have this same issue.  What is the resolution?

[v-yulgu-msft]

Hi @Nirmalya45,

What is your data source type? Please make sure the entered credential is valid. Besides, please check whether you could refresh the dataset manually in desktop successfully.

Also, check the gateway log to get more detailed error message.

Regards,

Yuliana Gu